PandaDoc eSignature Logo
PandaDoc eSignature Logo
PandaDoc Inc

PandaDoc eSignature

Composite Score
8.4 /10
CX Score
8.4 /10
Category
PandaDoc eSignature
8.4 /10

What is PandaDoc eSignature?

Take the work out of paperwork with better electronic signatures. Seamlessly send and collect legally-binding eSignatures on any device with PandaDoc.

Company Details


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Awards & Recognition

PandaDoc eSignature won the following awards in the Electronic Signature category

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PandaDoc eSignature Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on PandaDoc eSignature.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

4
Since last award

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

2
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
96%
Negotiation and Contract:
82%
Conflict Resolution:
92%
Strategy & Innovation:
85%
Service Experience:
91%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love PandaDoc eSignature?

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2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Fair

Feature Ratings

Average 91

E-Signatures

94

Cloud/On-Prem/Hybrid Deployment

93

User-Friendly

93

Security

93

Digital Signature

93

Mobile

92

Audit Trail

91

Customizable Branding

91

Notifications

91

Workflow

90

Regulatory Compliance

89

Vendor Capability Ratings

Average 89

Ease of Customization

93

Business Value Created

92

Usability and Intuitiveness

92

Vendor Support

91

Product Strategy and Rate of Improvement

90

Quality of Features

90

Ease of Data Integration

89

Ease of Implementation

88

Breadth of Features

88

Availability and Quality of Training

85

Ease of IT Administration

85

PandaDoc eSignature Reviews

Andrew T M.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Great for managing documents and eSignature

Likeliness to Recommend

10 /10

What differentiates PandaDoc eSignature from other similar products?

I use PandaDoc to prepare documentation and conclude agreements with clients; it's really easy to get people to fill out contracts, sign them, and speed up the process with PandaDoc. Previously, I'd seen that sending forms through email created formatting difficulties, and that those without the requisite software had trouble signing and completing the forms; all of this was resolved with PandaDoc adoption. Pandadoc is used to hire new employees, close consumer transactions, and deliver important papers on time. We've worked out how to get our service agreements signed in a timely and confidential manner.

What is your favorite aspect of this product?

I like that all of the contracts are in one place, organized in a logical folder structure, and that you don't have to bother about formatting for someone else's computer. It's much easier to type straight on the form, then sign and date it. Upload, email, edit, and alter downloads with ease. I'm notified every time someone looks at a paper or signs it. I'm confident that the functionality and reminders contributed to an increase in possible sales. Our staff like how convenient the technology is to use. Every day, we distribute about twenty papers, and Pandadoc allows us to maintain everything in one place.

What do you dislike most about this product?

Sometimes I hit the incorrect button and have to redo the electronic signature document creation, but that's my problem and I simply need to get a better understanding of the user interface. It's useful to be able to send papers from email addresses other than the one on file for the account, as I use many to communicate with different groups of individuals. Employees enjoy how handy this technology is since it is simple to use. Pandadoc allows you to transmit over twenty documents every day and keep them all in one location. So there isn't anything we despise.

What recommendations would you give to someone considering this product?

Pandadoc is easy to use, dependable, and efficient, thus I suggest it to any organization wishing to sign agreements online. It's simple to use and set up, and you'll have your contracts and agreements completed in no time. This has simplified my life and saved me a great deal of time and money. Put it in your wallet and start sending papers as soon as possible.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Steven P.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

The best eSignature software.

Likeliness to Recommend

9 /10

What differentiates PandaDoc eSignature from other similar products?

I'm tackling a variety of difficulties, such as saving time by sending, signing, and receiving papers, having all of my documentation in one safe location and quickly collaborating with my team members. Customers may quickly choose choices, initialize, fill out forms, and sign. There is also no misunderstanding because Pandadoc allows me to choose who corresponds with which initial/signature/etc. I've also seen that our clients may sign at their leisure, eliminating the need for several journeys to obtain signatures.

What is your favorite aspect of this product?

I appreciate how the UI/UX design is straightforward and easy to comprehend on a daily basis. So far, I've used it for all of my docs, and everything is very quick. I also appreciate how effortlessly it connects with other programs and grows to suit our day-to-day business requirements. To get additional notifications when someone has viewed/completed a document, many documents may be uploaded for a big multi-party signing contract. You may also email them straight from Pandadoc, or generate a link that you can text or email. It also keeps a record of activities for each document.

What do you dislike most about this product?

I wish the link expiry procedure was more user-friendly. I'd also like to add an expiration date on the link, which will send an email to the client notifying them that the link is about to expire. This would assist us in reaching clients when our prices are only good for a limited time. I'd also like to be able to revive and resubmit an unfinished signed proposal without having to delete the previously developed elements. Saving the custom signatures I design would be beneficial, since it's a nuisance to have to do that all the time, but it's only a small functionality add-on.

What recommendations would you give to someone considering this product?

There is no danger, and they provide a plethora of tools that allow you to expand your transactions at a minimal cost. It is the ideal tool for all enterprises, large or small.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Bastian M.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

The best eSignature software.

Likeliness to Recommend

9 /10

What differentiates PandaDoc eSignature from other similar products?

We have gained more clients by streamlining the business process from first talks through contract signing. I required conditional fields and specific price tables. I needed to be able to position photos as needed. I needed specialized formatting features that were simple to use and Pandadoc is the answer plus they have a fantastic training program and support team.

What is your favorite aspect of this product?

PandaDoc is an excellent tool for streamlining your business and storing all of your information in the cloud. Gone are the days when we would print and sign documents only to have to track down everyone who needed to sign the document. I was pretty particular about what I need from my proposal program and PandaDoc simply blew me away i'm really pleased.

What do you dislike most about this product?

Aside from the occasional problem when all parties have signed and designated a document as incomplete, if resolved, they should have the greatest product on the market, i wanted to give more payment alternatives than they offered but two years later, they have innovated and now offer what I require, so I don't have anything else to worry about.

What recommendations would you give to someone considering this product?

The features it provides will provide you with all you require, the customer service is fantastic, I am delighted to recommend such a strong tool and such a wonderful organization, the program is fantastic and simple to use and it will be excellent for transitioning from paper to storing contracts and documents in the cloud for quick access anywhere at any time.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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