PandaDoc eSignature Logo
PandaDoc eSignature Logo
PandaDoc Inc

PandaDoc eSignature

Composite Score
8.3 /10
CX Score
8.3 /10
Category
PandaDoc eSignature
8.3 /10

What is PandaDoc eSignature?

Take the work out of paperwork with better electronic signatures. Seamlessly send and collect legally-binding eSignatures on any device with PandaDoc.

Company Details


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Awards & Recognition

PandaDoc eSignature won the following awards in the Electronic Signature category

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PandaDoc eSignature Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on PandaDoc eSignature.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

4
Since last award

95 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
96%
Negotiation and Contract:
81%
Conflict Resolution:
91%
Strategy & Innovation:
84%
Service Experience:
90%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love PandaDoc eSignature?

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2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Fair

Feature Ratings

Average 91

Cloud/On-Prem/Hybrid Deployment

94

E-Signatures

94

Digital Signature

93

User-Friendly

93

Security

93

Mobile

91

Audit Trail

90

Customizable Branding

90

Notifications

90

Workflow

90

Regulatory Compliance

89

Vendor Capability Ratings

Average 89

Ease of Customization

92

Business Value Created

92

Usability and Intuitiveness

92

Vendor Support

90

Product Strategy and Rate of Improvement

90

Quality of Features

89

Ease of Data Integration

88

Breadth of Features

88

Ease of Implementation

88

Availability and Quality of Training

84

Ease of IT Administration

84

PandaDoc eSignature Reviews

Edwin G.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

Easy to use and setup, good customer service

Likeliness to Recommend

8 /10

What differentiates PandaDoc eSignature from other similar products?

It is easy to implement the product, the functionality is really wide - you can set up all types of email notifications and email formatting for outgoing documents.

What is your favorite aspect of this product?

Apart from a good functionality in general - I really like that customer support is available directly via chat and that all issues and questions can be resolved quickly.

What do you dislike most about this product?

The user interface and design are questionable and could be improved.

What recommendations would you give to someone considering this product?

Schedule a demo call and check the functionality with a sales rep - in general I believe this this is a very good software which is providing necessary document signature functionality.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Generous Negotitation

Geno H.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Very simple and easy to use product

Likeliness to Recommend

9 /10

What differentiates PandaDoc eSignature from other similar products?

PandaDoc is very price competitive!

What is your favorite aspect of this product?

I like that PandaDoc has editable fields that are more flexible and easier to use than DocuSign. It has all of the same functionality that other best-in-class signature tools have but in a very simple and straightforward format.

What do you dislike most about this product?

The only thing I dislike about PandaDoc is that sometimes it is difficult to find certain functionalities. For instance, I had trouble figuring out how to attach a document inline with the contract instead of as a document attachment. At the time I wasn't able to find any support articles that would have helped.

What recommendations would you give to someone considering this product?

Our use case is fairly simple... We use PandaDocs to allow our clients to sign our contracts remotely and for us to track the views and contract completions as they come in. There are some useful features such as the ability to see how long the client viewed each page of the document, which gives good insight as to where potential sticking points and areas of interest are from the client's perspective. Overall, it's a good alternative to competitors such as DocuSign.

Pros

  • Enables Productivity
  • Trustworthy
  • Unique Features
  • Acts with Integrity

Alfred L.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

The best contract and electronic signature tool.

Likeliness to Recommend

9 /10

What differentiates PandaDoc eSignature from other similar products?

Pandadoc enables me to quickly build templates and submit contracts for my firm. Once I've generated my templates, I can easily, swiftly and efficiently distribute contracts to many organizations. We are fixing difficulties by allowing electronic signatures on the website by utilizing PandaDoc. This is a huge advantage.

What is your favorite aspect of this product?

The website's style is meant to make it easy to discover all of the papers. It is simple to use and useful for managing crucial business materials, the system customization I can design templates for any sort of circumstance, and the sky is the limit in terms of how creative you can be with the format. Pandadoc industry templates are also quite handy. The majority of my contracts are based on Pandadoc contract templates. Furthermore, Pandadoc connects with our CRM, making it much easier to issue contracts because I can control it easily.

What do you dislike most about this product?

The system is very flexible in how you customize the template, but it can sometimes be a bit slower. However, the Pandadoc team is aware of this and is constantly updating to optimize the system, instead of uploading one document at a time we need a faster way to upload a document.

What recommendations would you give to someone considering this product?

First familiarize yourself with the application and then you will notice how simple it is to use. All papers may be readily sorted using the dashboard and classified into numerous areas. Pandadoc assisted us in smoothly scaling our operations as we gained more consumers, if you haven't decided on a full-fledged CRM like Hubspot, which also works nicely with Pandadoc, it's a helpful contact management solution.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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