What is Palo Alto Cortex XDR?

To stay ahead of fast-moving threats, you need AI-powered endpoint security that continuously learns new attack techniques. Cortex XDR™ offers protection that blocks all malware, exploits and fileless attacks to keep your endpoints safe

Company Details


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Awards & Recognition

Palo Alto Cortex XDR won the following awards in the Extended Detection & Response category

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Palo Alto Cortex XDR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Palo Alto Cortex XDR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

3
Since last award

95 Plan to Renew

7
Since last award

83 Satisfaction of Cost Relative to Value

3
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
97%
Negotiation and Contract:
93%
Conflict Resolution:
96%
Strategy & Innovation:
96%
Service Experience:
96%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Palo Alto Cortex XDR?

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10% Negative
3% Neutral
87% Positive

Pros

  • Trustworthy
  • Fair
  • Enables Productivity
  • Efficient Service

Feature Ratings

Average 90

Vulnerability Management

92

Technology Management

91

Real-Time Threat and Anomaly Detection

91

Threat Intelligence

88

Use of the MITRE ATT&CK Framework

86

Vendor Capability Ratings

Average 84

Ease of IT Administration

87

Availability and Quality of Training

86

Quality of Features

86

Ease of Implementation

85

Business Value Created

84

Ease of Customization

84

Vendor Support

84

Product Strategy and Rate of Improvement

82

Ease of Data Integration

82

Breadth of Features

82

Usability and Intuitiveness

82

Palo Alto Cortex XDR Reviews

Pallavi V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Apr 2025

Powerful Threat Detection with Unified Visibility,

Likeliness to Recommend

10 /10

What differentiates Palo Alto Cortex XDR from other similar products?

Native Integration Across the Palo Alto Ecosystem AI-Driven Behavioral Analytics Unified Platform for Detection, Investigation, and Response

What is your favorite aspect of this product?

Its ability to correlate data across multiple security layers (network, endpoint, cloud, and identity)

What do you dislike most about this product?

The complexity of setup and management. High Resource Demands Limited Out-of-the-Box Reporting and Dashboards

What recommendations would you give to someone considering this product?

Take Advantage of Integration with the Palo Alto Ecosystem Start Small with a Proof of Concept Focus on Fine-Tuning Alerts Early On

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nishant K.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2025

solid security solution, but it ain’t perfect

Likeliness to Recommend

10 /10

What differentiates Palo Alto Cortex XDR from other similar products?

What sets Cortex XDR apart from others is its deep integration with Palo Alto’s firewall tech. It’s got advanced detection

What is your favorite aspect of this product?

My fav thing about this product is how it combines endpoint detection with network visibility

What do you dislike most about this product?

One thing I don’t really like is how complex the interface can be. It can be a bit overwhelming to navigate at first, especially for those who are not familiar with Palo Alto products

What recommendations would you give to someone considering this product?

If you’re thinking about using it, make sure you have the resources to get used to the system. It’s powerful, but a bit of a steep learning curve

Pros

  • Helps Innovate
  • Respectful
  • Continually Improving Product
  • Performance Enhancing

Prateek K.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2025

Powerfull and realible threat detection software

Likeliness to Recommend

6 /10

What differentiates Palo Alto Cortex XDR from other similar products?

Unlike many other security solutions, Cortex XDR brings everything under one roof. It merges endpoint, network and cloud data

What is your favorite aspect of this product?

The detections and alerting system is very acurate. I like how it correlates data from multiple sourcces and gives meaningful alerts rather than just noise

What do you dislike most about this product?

It can be a bit heavvy on the system sometimes and the learning curve for new users is not small

What recommendations would you give to someone considering this product?

If you’re thinking about using Cortex XDR, make sure you have the right team to manage and tune it properly

Pros

  • Helps Innovate
  • Continually Improving Product
  • Caring
  • Appreciates Incumbent Status

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