

What is Palo Alto Cortex XDR?
To stay ahead of fast-moving threats, you need AI-powered endpoint security that continuously learns new attack techniques. Cortex XDR™ offers protection that blocks all malware, exploits and fileless attacks to keep your endpoints safe
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
93 Plan to Renew
2
Since last award
81 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 89%
- Negotiation and Contract:
- 83%
- Conflict Resolution:
- 95%
- Strategy & Innovation:
- 91%
- Service Experience:
- 86%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Palo Alto Cortex XDR?
Pros
- Trustworthy
- Fair
- Acts with Integrity
- Client Friendly Policies
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Endpoint Detection and Response
System Hardening
Mac OS support
Cross Platform Support
Dynamic Malware Detection
Centralized Management Portal
Port and Device Control
Automated Remediation
Forensics
Ransomware Recovery and Removal
Application Containment Mechanisms
Vendor Capability Ratings
Breadth of Features
Quality of Features
Availability and Quality of Training
Ease of Customization
Ease of IT Administration
Business Value Created
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Implementation
Ease of Data Integration
Vendor Support
Also Featured in...
Extended Detection & Response
Score 9.0
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Endpoint Detection & Response
Score 8.1
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Network Detection and Response
Score 7.9
View Palo Alto Cortex XDR in this category (opens in a new tab)
Palo Alto Cortex XDR Reviews

Daryl O.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2021
Capabilities to match.
Likeliness to Recommend
What differentiates Palo Alto Cortex XDR from other similar products?
The first platform with a high level of security, its detection capacity with endpoints means that we do not really have real threats in the company. Because we have data available only for exhaustive monitoring at any given time, it's a great thing about this platform.
What is your favorite aspect of this product?
Its benefits in general are exquisite, it has the necessary characteristics that anyone would like to have in their organization, and in our case it was an excellent job to be able to find Cortex XDR to have it in our company and knowing what we need, do not hesitate to implement it. its functions were very easy to access.
What do you dislike most about this product?
Being able to find software with the characteristics that we requested in the company was a challenge for us, it was a long process, but in the end it was very gratifying thanks to the fact that Cortex is the one that indicates for all its capabilities that it offers us.
What recommendations would you give to someone considering this product?
It is necessary for any type of organization, large or small, to have a virus detection solution and any attack that may occur is great, also powered with comprehensive data and in-depth analysis that pays off for your bottom line.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Jeremiah Adrian H.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2021
Cortex XDR is a high-quality platform
Likeliness to Recommend
What differentiates Palo Alto Cortex XDR from other similar products?
Thanks to its breadth of services and which are also services with which we obtain favorable results for our company, with a high-quality level of protection for our data. Certainly due to its good characteristics it is a software to recommend and that other colleagues can improve their processes in the company as it happened to us.
What is your favorite aspect of this product?
Something simple like wanting to be free of attacks in the company, have all our information protected and free of viruses. This antimalware protection does not go unnoticed and Cortex XDR is the ideal platform for any organization that wants this type of functionality.
What do you dislike most about this product?
From the first moment we started using it we have not noticed any inconvenience and we hope that it continues to be so wonderful in its operation, we will continue to use it for a long time thanks to the services it offers.
What recommendations would you give to someone considering this product?
We had problems to maintain adequate security for our company, but now that this software is with us we have felt more secure and we know that it is software that works very well and has advanced capabilities to improve every day.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Jayden I.
- Role: Industry Specific Role
- Industry: Finance
- Involvement: End User of Application
Submitted Feb 2021
The best protection software
Likeliness to Recommend
What differentiates Palo Alto Cortex XDR from other similar products?
Our experience with this software has been really very pleasant, accompanied by good results and great positive contributions to the company, providing adequate protection and with very high levels compared to other antivirus that we had previously implemented and we can say that this has been our best solution. Cortex with its Antivirus system with 100% effectiveness.
What is your favorite aspect of this product?
Effective protection in a very short time. Ease of implementation and use, we have not encountered complications. The variety of functions that it offers us is its strong touch, its option to carry out a respective follow-up of what is happening with a precise analysis is very powerful in many aspects.
What do you dislike most about this product?
I have no complaints about this product, from the beginning of its implementation it worked as it should be, its main features worked correctly and we are very happy for that, having discovered that this software was a real breakthrough for our company.
What recommendations would you give to someone considering this product?
Our experience in general was very gratifying in all the moments that we have been using it, its attack detection, the endpoint protection it offers us is fantastic, it works very well that is why it is worth having this software in the company.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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