Palo Alto Networks

Palo Alto Cortex XDR

Composite Score

8.0 /10

CX Score

8.1 /10

39 Reviews Write a Review

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What is Palo Alto Cortex XDR?

To stay ahead of fast-moving threats, you need AI-powered endpoint security that continuously learns new attack techniques. Cortex XDR™ offers protection that blocks all malware, exploits and fileless attacks to keep your endpoints safe

Company Details

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Palo Alto Cortex XDR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Palo Alto Cortex XDR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

92 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

2
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 88%
Negotiation and Contract:: 80%
Conflict Resolution:: 94%
Strategy & Innovation:: 89%
Service Experience:: 84%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Palo Alto Cortex XDR?

0% Negative

12% Neutral

88% Positive

Pros

Trustworthy
Fair
Acts with Integrity
Performance Enhancing

Feature Ratings

Average 84

Endpoint Detection and Response

System Hardening

Dynamic Malware Detection

Mac OS support

Cross Platform Support

Automated Remediation

Centralized Management Portal

Port and Device Control

Forensics

Kernel Monitoring

Ransomware Recovery and Removal

Vendor Capability Ratings

Average 82

Quality of Features

Breadth of Features

Availability and Quality of Training

Ease of Customization

Ease of IT Administration

Business Value Created

Ease of Implementation

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Data Integration

Vendor Support

Also Featured in...

Endpoint Detection & Response

Score 8.1

View Palo Alto Cortex XDR in this category (opens in a new tab)

Network Detection and Response

Score 7.8

View Palo Alto Cortex XDR in this category (opens in a new tab)

Palo Alto Cortex XDR Reviews

Luis M.

Role: Information Technology
Industry: Banking
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Feb 2020

Easy to use good price. Good features

Likeliness to Recommend

10 /10

What differentiates Palo Alto Cortex XDR from other similar products?

Customer service, cost and reliability

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

I haven’t found anything I dislike

What recommendations would you give to someone considering this product?

Read customer reviews

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Role: Public Sector
Industry: Education
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Feb 2020

A comprehensive tool to prevent cyber attacks

Likeliness to Recommend

5 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Operations
Industry: Construction
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Feb 2020

feature delivers as promised.

Likeliness to Recommend

8 /10

Pros

Performance Enhancing
Unique Features
Transparent
Security Protects

Palo Alto Cortex XDR

What is Palo Alto Cortex XDR?

Company Details

Need Assistance?

Awards & Recognition

Palo Alto Cortex XDR Ratings

88 Likeliness to Recommend

92 Plan to Renew

1 Since last award

82 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love Palo Alto Cortex XDR?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Endpoint Detection and Response Active threat detection that remediates against known and unknown malware and malicious activities, leveraging machine learning techniques.

System Hardening Automated vulnerability patching and vulnerability assessment.

Dynamic Malware Detection Heuristics are applied to files to identify similarities with known malware and block it.

Mac OS support Endpoint security support to identify and block threats on Mac workstations.

Cross Platform Support Includes the variety of client devices and operating systems supported by the solution.

Automated Remediation Automate remediation of alerts due to exceeding defined thresholds e.g. trigger scripts to address low disk space alerts.

Centralized Management Portal Includes multiple client management, push install capability, comprehensive policies for different groups, and active directory integration and synchronization.

Port and Device Control Includes USB encryption and endpoint data loss prevention.

Forensics Includes the ability provide full visibility in an easy-to-understand display of what happened on an endpoint during an attack in (near) real-time.

Kernel Monitoring Monitoring of processes, memory, and system files at the OS level.

Ransomware Recovery and Removal Recover files removed and/or encrypted by ransomware.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Endpoint Detection & Response

Network Detection and Response

Palo Alto Cortex XDR Reviews

Luis M.

Easy to use good price. Good features

Likeliness to Recommend

Pros

A comprehensive tool to prevent cyber attacks

Likeliness to Recommend

Pros

feature delivers as promised.

Likeliness to Recommend

Pros

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Feature Ratings

Endpoint Detection and Response

System Hardening

Dynamic Malware Detection

Mac OS support

Cross Platform Support

Automated Remediation

Centralized Management Portal

Port and Device Control

Forensics

Kernel Monitoring

Ransomware Recovery and Removal

Vendor Capability Ratings

Quality of Features

Breadth of Features

Availability and Quality of Training

Ease of Customization

Ease of IT Administration

Business Value Created

Ease of Implementation

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Data Integration

Vendor Support