

What is Palo Alto Cortex XDR?
To stay ahead of fast-moving threats, you need AI-powered endpoint security that continuously learns new attack techniques. Cortex XDR™ offers protection that blocks all malware, exploits and fileless attacks to keep your endpoints safe
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
92 Plan to Renew
1
Since last award
82 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
- Product Experience:
- 88%
- Negotiation and Contract:
- 80%
- Conflict Resolution:
- 94%
- Strategy & Innovation:
- 89%
- Service Experience:
- 84%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Palo Alto Cortex XDR?
Pros
- Trustworthy
- Fair
- Acts with Integrity
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Endpoint Detection and Response
System Hardening
Dynamic Malware Detection
Mac OS support
Cross Platform Support
Automated Remediation
Centralized Management Portal
Port and Device Control
Forensics
Kernel Monitoring
Ransomware Recovery and Removal
Vendor Capability Ratings
Quality of Features
Breadth of Features
Availability and Quality of Training
Ease of Customization
Ease of IT Administration
Business Value Created
Ease of Implementation
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Data Integration
Vendor Support
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Palo Alto Cortex XDR Reviews

Cara W.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2021
A powerful protection tool in our company.
Likeliness to Recommend
What differentiates Palo Alto Cortex XDR from other similar products?
Cortex is a very powerful antivirus that protects our files in a good way, avoiding unforeseen and unwanted attacks. Being a necessary software in every company, we turn to Cortex XDR in search of an assured protection against any unwanted attack, a common antivirus but advanced in capabilities.
What is your favorite aspect of this product?
Instant protection to implement. It also offers a simple and suitable installation for new users. Good user interface. Their technical support works fast and attentive to questions from users.
What do you dislike most about this product?
From the first moment we started using it, we have not noticed any inconvenience and we hope that it continues to be so wonderful in its operation, we will continue to use it for a long time thanks to the services it offers.
What recommendations would you give to someone considering this product?
A software that can identify the threats that are taking place, in addition to looking for a practical solution that is of great help to the organization, we had not had such complete software and that its characteristics are up to what the company needs. Maintain high security on all important information.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Chris L.
- Role: Consultant
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2021
It keeps your company free from threats.
Likeliness to Recommend
What differentiates Palo Alto Cortex XDR from other similar products?
If we had known about it at the time when we had the biggest threat problems, it would have been much better, but it still helped us at the right time with our threat problems, it is totally different from other software we have tried before.
What is your favorite aspect of this product?
It is a very advanced technology, so that what any entrepreneur wants is achieved and the positive results it offers at the end of the day also benefit customers. We use it throughout the organization, working very well in remote users and offices in general.
What do you dislike most about this product?
It has an efficient monitoring capacity, has good features and has very good quality resources. I have no complaints about Cortex XDR.
What recommendations would you give to someone considering this product?
We had our requirements that were important for the organization and also the need to find new solutions for our company and thus be able to improve the problems we had with threats, while with Cortex we are fulfilling it and that pleases us.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Charleen Ave G.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2021
The necessary platform against threats.
Likeliness to Recommend
What differentiates Palo Alto Cortex XDR from other similar products?
It has an efficient monitoring capacity, has good features and has very good quality resources. Cortex identifies threats, breaks free from attacks with incredible capacity, so user and endpoint behavior is continually emerging with constant analysis.
What is your favorite aspect of this product?
With this product we maintain the use by end point, type and supplier continuously. The application and implementation is excellent: simple and easy. Its function is easy for everyone to handle. It is the necessary platform and with the appropriate level of security.
What do you dislike most about this product?
Its simplicity to handle it and even better its functions are what has allowed us to have this good tool in the company, a powerful software and with the requirements that we have requested in the organization.
What recommendations would you give to someone considering this product?
Using it has made things improve a lot in the organization, it has also been one of the best solutions we have implemented so far, by offering its variety of services we have not loved it and we have been able to solve our protection problems.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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