What is PagerDuty Platform?
Automate, orchestrate, and accelerate responses across your digital infrastructure.
Company Details
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Get AssistancePagerDuty Platform Ratings
Real user data aggregated to summarize the product performance and customer experience.
87 Likeliness to Recommend
100 Plan to Renew
78 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+98 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love PagerDuty Platform?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Data Visualization
Analyze Activity Data
Security Operations Automation
Change Control Automation
Incident Management Automation
Event & Alert Management Automation
Analyze Discovery Data
Operational Task Automation
Machine Learning
Explainable and Trainable Algorithms
Performance & Capacity Management Automation
Vendor Capability Ratings
Breadth of Features
Ease of Customization
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Ease of IT Administration
Ease of Data Integration
Vendor Support
Availability and Quality of Training
Product Strategy and Rate of Improvement
Quality of Features
PagerDuty Platform Reviews
Amit K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2023
Very popular, market leader, intuitive product
Likeliness to Recommend
What differentiates PagerDuty Platform from other similar products?
It brought many first features in the industry and is a market leader in its segment
What is your favorite aspect of this product?
very popular and ease of customisation and nice visualisations
What do you dislike most about this product?
bit pricy and other competitor like ops-genie from Atlassian has great integration it with its other products which is missing in PagerDuty
What recommendations would you give to someone considering this product?
if you are already using one vendor's multiple tools than its easy to get another products from same company at discounted prices so please check what you need and if they are satisfied by existing vendor's product it makes sense to buy them for less cost and less overhead (dealing with same company's sales-folks whom you already know)
Pros
- Reliable
- Enables Productivity
- Saves Time
- Performance Enhancing
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