Paessler PRTG Logo
Paessler PRTG Logo
Paessler

Paessler PRTG

Composite Score
7.7 /10
CX Score
7.9 /10
Category
Paessler PRTG
7.7 /10

What is Paessler PRTG?

Monitor all systems, devices, traffic and applications of your IT infrastructure. Everything you need is contained in PRTG, no additional downloads are required.

Company Details


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Awards & Recognition

Paessler PRTG won the following awards in the Network Monitoring - Enterprise category

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Paessler PRTG Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paessler PRTG.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

95 Plan to Renew

78 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
91%
Negotiation and Contract:
84%
Conflict Resolution:
90%
Strategy & Innovation:
82%
Service Experience:
91%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paessler PRTG?

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2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Trustworthy
  • Performance Enhancing

Feature Ratings

Average 83

Traffic Monitoring

87

Network Performance Management

86

Operational Dashboard

84

Network Analytics

82

Network Reporting

82

Network Mapping

82

Network Compliance Management

81

Network Environment Monitoring

80

Network Quality of Service

79

Vendor Capability Ratings

Average 78

Quality of Features

84

Ease of IT Administration

82

Business Value Created

81

Ease of Customization

80

Product Strategy and Rate of Improvement

79

Ease of Implementation

78

Usability and Intuitiveness

78

Breadth of Features

77

Ease of Data Integration

76

Vendor Support

75

Availability and Quality of Training

71

Paessler PRTG Reviews

Subash M.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2025

Likeliness to Recommend

8 /10

Pros

  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Effective Service

Majd A.

  • Role: Operations
  • Industry: Communications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2023

Best Monitoring system

Likeliness to Recommend

10 /10

What differentiates Paessler PRTG from other similar products?

Easy to use and has an API

What is your favorite aspect of this product?

Dashboards

What do you dislike most about this product?

Nothing negative

What recommendations would you give to someone considering this product?

Great monitoring system

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Poorna H.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Best real time monitoring tool!

Likeliness to Recommend

10 /10

What differentiates Paessler PRTG from other similar products?

PRTG Network Monitor stands out among other network monitoring tools due to its ease of use, comprehensive monitoring capabilities, auto-discovery feature, customizable alerts, mobile app, cloud compatibility, and cost-effectiveness.

What is your favorite aspect of this product?

PRTG Network Monitor has a mobile app that enables users to monitor their network from anywhere, at any time.

What do you dislike most about this product?

No such issues

What recommendations would you give to someone considering this product?

PRTG Network Monitor stands out among other network monitoring tools due to its ease of use, comprehensive monitoring capabilities, auto-discovery feature, customizable alerts, mobile app, cloud compatibility, and cost-effectiveness.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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