Paessler PRTG Logo
Paessler PRTG Logo
Paessler

Paessler PRTG

Composite Score
7.7 /10
CX Score
7.9 /10
Category
Paessler PRTG
7.7 /10

What is Paessler PRTG?

Monitor all systems, devices, traffic and applications of your IT infrastructure. Everything you need is contained in PRTG, no additional downloads are required.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Paessler PRTG won the following awards in the Network Monitoring - Enterprise category

Filter By

Paessler PRTG Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paessler PRTG.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

95 Plan to Renew

78 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

Chart with 5 data points.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
{y}
{name}

Emotional Footprint Overview

Product Experience:
91%
Negotiation and Contract:
84%
Conflict Resolution:
90%
Strategy & Innovation:
82%
Service Experience:
91%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paessler PRTG?

Chart

Bar chart with 10 data series.
The chart has 1 X axis displaying values. Range: -0.5 to 0.5.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Trustworthy
  • Performance Enhancing

Feature Ratings

Average 83

Traffic Monitoring

87

Network Performance Management

86

Operational Dashboard

84

Network Analytics

82

Network Reporting

82

Network Mapping

82

Network Compliance Management

81

Network Environment Monitoring

80

Network Quality of Service

79

Vendor Capability Ratings

Average 78

Quality of Features

84

Ease of IT Administration

82

Business Value Created

81

Ease of Customization

80

Product Strategy and Rate of Improvement

79

Ease of Implementation

78

Usability and Intuitiveness

78

Breadth of Features

77

Ease of Data Integration

76

Vendor Support

75

Availability and Quality of Training

71

Paessler PRTG Reviews

Oladunjoye O.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Fantastic product and very user friendly

Likeliness to Recommend

7 /10

What differentiates Paessler PRTG from other similar products?

User friendly interface

What is your favorite aspect of this product?

Availability of application and not restricted to web only

What do you dislike most about this product?

Charged per sensor not per device

What recommendations would you give to someone considering this product?

Good product and would deliver

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Charges for Enhancements

Mohamed F.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

A Low Budget Small Scale Monitoring Tool

Likeliness to Recommend

9 /10

What differentiates Paessler PRTG from other similar products?

The tool is totally configurable starting from setting up the custom dashboard, reporting, adding alerts by SMS and getting the graphical output of utilization.

What is your favorite aspect of this product?

The dashboard can be customized as the admin requirement. Alerting and reporting is the favorite part of this tool which helps us to keep on track.

What do you dislike most about this product?

The built-in dashboard can be improved. Also, the UI also looks a bit old and nonappealing. No more cons.

What recommendations would you give to someone considering this product?

The PRTG network monitoring tool is perfect in its own way but it would be great if the tool supports cross operating systems.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Audi G.

  • Role: Public Sector
  • Industry: Government
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2022

excellent product

Likeliness to Recommend

8 /10

What differentiates Paessler PRTG from other similar products?

easy to use and implement

What is your favorite aspect of this product?

how easy to manage and its interface, as well as the excellent price

What do you dislike most about this product?

I have no dislike, it worked perfectly and I solved the issue of monitoring within my network

What recommendations would you give to someone considering this product?

Totally recommended, it is a low-cost product with wonderful characteristics, among similar products it is one of the best and cheapest

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Acts with Integrity

Most Popular Paessler PRTG Comparisons