OutSystems Customer Reviews 2025 | SoftwareReviews

OutSystems

Composite Score

8.3 /10

CX Score

8.4 /10

50 Reviews Write a Review

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What is OutSystems?

OutSystems is the most complete full-stack application development platform. Using high-productivity, connected, and AI-assisted tools, developers can build and deploy a full range of applications — from consumer apps to critical business systems — fast, right, and for the future.

Company Details

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Awards & Recognition

OutSystems won the following awards in the Low-Code Business Process Management - Midmarket category

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2024 Data Quadrant Champion

2024

11 Top Rated Capabilities

12 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Conflict Resolution

2024

2023 Data Quadrant Champion

2023

10 Top Rated Capabilities

8 Top Rated Features

2023

OutSystems Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OutSystems.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

98 Plan to Renew

76 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 94%
Negotiation and Contract:: 80%
Conflict Resolution:: 88%
Strategy & Innovation:: 93%
Service Experience:: 87%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OutSystems?

0% Negative

0% Neutral

100% Positive

Pros

Security Protects
Helps Innovate
Unique Features
Performance Enhancing

Feature Ratings

Average 84

Permissions and Governance

User Experience

Low-Code Automation

External Application Data Connectors

SDLC Automation

Collaboration

Mobile Support

Process Library

In-App Automated Workflows

Ecosystems

Real-time Process Analysis

Vendor Capability Ratings

Average 86

Ease of IT Administration

Ease of Data Integration

Business Value Created

Ease of Customization

Usability and Intuitiveness

Breadth of Features

Ease of Implementation

Quality of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Low-Code Development Tools

Score 8.5

View OutSystems in this category (opens in a new tab)

Low-Code Business Process Management - Enterprise

Score 7.8

View OutSystems in this category (opens in a new tab)

OutSystems Reviews

Role: Information Technology
Industry: Finance
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted May 2022

Best RoI if Time to Market is the key!!!

Likeliness to Recommend

9 /10

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Unique Features

Role: Information Technology
Industry: Insurance
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted May 2022

Fabulous product, pricey and steep learning curve.

Likeliness to Recommend

8 /10

Pros

Unique Features
Helps Innovate
Reliable
Efficient Service

Cons

Less Caring
Less Generous
Less Effective Service

Ronald v.

Role: Consultant
Industry: Energy
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Oct 2021

Easy to implement, low cost, can still improve

Likeliness to Recommend

7 /10

What differentiates OutSystems from other similar products?

I think that the price, in reference to other low code platforms, is a really strong salespoint. Furthermore, The database integrations are set up quite smart which allow users to speed up the development and deployment process. The error handling is very good, which also helps newcomers to the platform to create better logic within their applications.

What is your favorite aspect of this product?

Compared to other low code platforms, the flow editor is easier to understand. It is very intuitive, which helps newcomers to quickly become productive with this platform.

What do you dislike most about this product?

The customization of your applications is a problem with almost all low code platforms, including Outsystems. With custom CSS you can fix this problem but this is harder than you want it to be from a low code platform aimed at developers with limited IT skills.

What recommendations would you give to someone considering this product?

I would recommend to compare the various low code platforms available and read reviews from all these platforms. I think that in most cases, the use of Outsystems can really help a organization to quickly develop and implement a new application. If the application you want to develop is possible within Outsystems, I would greatly recommend it.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Respectful

OutSystems

What is OutSystems?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

OutSystems Ratings

93 Likeliness to Recommend

98 Plan to Renew

76 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love OutSystems?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Permissions and Governance Approve user generated process automations, coupled with the ability to restrict access to specific processes.

User Experience Supports the design, development and testing of user journeys, rich mobile and web interfaces, continuous user experience and other user interfaces.

Low-Code Automation Ability to automate business processes with little to no coding experience or technical skillsets via intuitive tools i.e. drag and drop.

External Application Data Connectors Includes preset user friendly plugins for setting up interfaces with well known Enterprise Applications and other means of automating process input/output data

SDLC Automation Automate the SDLC, promotion to Production, Testing Automation, Release Management, and Publication to App Stores using OOTB components or external tools.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Mobile Support The solution provides the ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Process Library A repository of documented processes which can be accessed for revision.

In-App Automated Workflows Ability to automate tasks and request triaging within the BPM application

Ecosystems Supports developer ecosystems e.g. app stores, domain-specific data models and processes, UX component and back-end service sharing, and training services.

Real-time Process Analysis Analyze the performance of automated processes while they are being executed. Measure key metrics such as velocity, time, cost, resourcing, etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Low-Code Development Tools

Low-Code Business Process Management - Enterprise

OutSystems Reviews

Best RoI if Time to Market is the key!!!

Likeliness to Recommend

Pros

Fabulous product, pricey and steep learning curve.

Likeliness to Recommend

Pros

Cons

Ronald v.

Easy to implement, low cost, can still improve

Likeliness to Recommend

Pros

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Feature Ratings

Permissions and Governance

User Experience

Low-Code Automation

External Application Data Connectors

SDLC Automation

Collaboration

Mobile Support

Process Library

In-App Automated Workflows

Ecosystems

Real-time Process Analysis

Vendor Capability Ratings

Ease of IT Administration

Ease of Data Integration

Business Value Created

Ease of Customization

Usability and Intuitiveness

Breadth of Features

Ease of Implementation

Quality of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support