OutSystems Customer Reviews 2025 | SoftwareReviews

OutSystems

Composite Score

7.8 /10

CX Score

8.0 /10

20 Reviews Write a Review

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What is OutSystems?

OutSystems is the most complete full-stack application development platform. Using high-productivity, connected, and AI-assisted tools, developers can build and deploy a full range of applications — from consumer apps to critical business systems — fast, right, and for the future.

Company Details

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Awards & Recognition

OutSystems won the following awards in the Low-Code Business Process Management - Enterprise category

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10 Top Rated Capabilities

11 Top Rated Features

2024

4 Top Rated Capabilities

7 Top Rated Features

2023

OutSystems Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OutSystems.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

93 Plan to Renew

80 Satisfaction of Cost Relative to Value

1
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 90%
Negotiation and Contract:: 86%
Conflict Resolution:: 87%
Strategy & Innovation:: 93%
Service Experience:: 88%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OutSystems?

3% Negative

0% Neutral

97% Positive

Pros

Helps Innovate
Respectful
Appreciates Incumbent Status
Continually Improving Product

Feature Ratings

Average 83

Permissions and Governance

User Experience

Low-Code Automation

External Application Data Connectors

SDLC Automation

Collaboration

Mobile Support

Process Library

In-App Automated Workflows

Ecosystems

BPMN Compliance

Vendor Capability Ratings

Average 87

Business Value Created

Ease of Implementation

Breadth of Features

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Customization

Ease of Data Integration

Quality of Features

Vendor Support

Also Featured in...

Low-Code Development Tools

Score 8.5

View OutSystems in this category (opens in a new tab)

Low-Code Business Process Management - Midmarket

Score 8.3

View OutSystems in this category (opens in a new tab)

OutSystems Reviews

Jonathan G.

Role: Information Technology
Industry: Other
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Aug 2021

Easy to use, but a bit pricey

Likeliness to Recommend

8 /10

What differentiates OutSystems from other similar products?

feature delivery time

What is your favorite aspect of this product?

low-code development

What do you dislike most about this product?

It's an amazing product, but there could be more affordable plans for small businesses, so everyone could see the potential that could be achieved.

What recommendations would you give to someone considering this product?

if you can afford the costs it's a great choice

Pros

Performance Enhancing
Respectful
Helps Innovate
Continually Improving Product

Cons

Less Generous

Keerthi V.

Role: Information Technology
Industry: Transportation
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2021

Costly, But Effective

Likeliness to Recommend

10 /10

What differentiates OutSystems from other similar products?

Ease of use, Understandable, tools, training, community forums, classes, available components

What is your favorite aspect of this product?

Timely Delivery, Low code No Code

What do you dislike most about this product?

Lack of few inbuilt components

What recommendations would you give to someone considering this product?

To get better quality product within short time period

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Julia Edwiges d.

Role: Information Technology
Industry: Other
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2021

Fantastic for building software with great speed.

Likeliness to Recommend

10 /10

What differentiates OutSystems from other similar products?

Outsystems is a world leader, with good reputation, used by large global companies.

What is your favorite aspect of this product?

Software construction speed, ability to integrate with other tools, good code versioning control, good community and forum.

What do you dislike most about this product?

Some add-ons may not be compatible with some versions of Outsystems.

What recommendations would you give to someone considering this product?

It is a great choice for those who need to build software with speed, quality and security.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

OutSystems

What is OutSystems?

Company Details

Need Assistance?

Awards & Recognition

OutSystems Ratings

90 Likeliness to Recommend

93 Plan to Renew

80 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love OutSystems?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Permissions and Governance Approve user generated process automations, coupled with the ability to restrict access to specific processes.

User Experience Supports the design, development and testing of user journeys, rich mobile and web interfaces, continuous user experience and other user interfaces.

Low-Code Automation Ability to automate business processes with little to no coding experience or technical skillsets via intuitive tools i.e. drag and drop.

External Application Data Connectors Includes preset user friendly plugins for setting up interfaces with well known Enterprise Applications and other means of automating process input/output data

SDLC Automation Automate the SDLC, promotion to Production, Testing Automation, Release Management, and Publication to App Stores using OOTB components or external tools.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Mobile Support The solution provides the ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Process Library A repository of documented processes which can be accessed for revision.

In-App Automated Workflows Ability to automate tasks and request triaging within the BPM application

Ecosystems Supports developer ecosystems e.g. app stores, domain-specific data models and processes, UX component and back-end service sharing, and training services.

BPMN Compliance Process workflow design compliance with the latest Business Process Model and Notation standard.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Low-Code Development Tools

Low-Code Business Process Management - Midmarket

OutSystems Reviews

Jonathan G.

Easy to use, but a bit pricey

Likeliness to Recommend

Pros

Cons

Keerthi V.

Costly, But Effective

Likeliness to Recommend

Pros

Julia Edwiges d.

Fantastic for building software with great speed.

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Permissions and Governance

User Experience

Low-Code Automation

External Application Data Connectors

SDLC Automation

Collaboration

Mobile Support

Process Library

In-App Automated Workflows

Ecosystems

BPMN Compliance

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Breadth of Features

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Customization

Ease of Data Integration

Quality of Features

Vendor Support