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What is Outreach?
Outreach gives sales leaders a complete picture of the entire sales cycle so they can increase deal velocity, pipeline conversion, and rep productivity. At the same time, sellers have all of the capabilities and insights they need to build pipeline, run meetings, navigate buying committees, and manage deals to close.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
100 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Outreach?
Pros
- Respectful
- Enables Productivity
- Saves Time
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Sales Collateral Management
Application Integration
Lead Generation and Funnel Management
Next-Best-Action Recommendations
Content Analytics and Scoring
Onboarding and Training
Multi Device Capability
Intelligent Search
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of IT Administration
Ease of Implementation
Vendor Support
Ease of Customization
Availability and Quality of Training
Ease of Data Integration
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Outreach Reviews
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Sarah S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2022
Outreach is great, but not everything
Likeliness to Recommend
What differentiates Outreach from other similar products?
Has a lot of reporting capabilities
What is your favorite aspect of this product?
A/B testing
What do you dislike most about this product?
Inability to make edits mid-sequence
What recommendations would you give to someone considering this product?
Make sure they help you come up with a process that works for your team
Pros
- Trustworthy
- Helps Innovate
- Respectful
- Fair
Cons
- Less Efficient Service
- Less Effective Service
- Leverages Incumbent Status
Please tell us why you think this review should be flagged.
- Role: Operations
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2022
Fantastic product
Likeliness to Recommend
Pros
- Reliable
- Enables Productivity
- Effective Service
- Caring
Please tell us why you think this review should be flagged.
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Marineli Josefina O.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Oct 2022
Outreach: Deep customer engagement
Likeliness to Recommend
What differentiates Outreach from other similar products?
When we started using this platform to help increase outbound sales through mixed sequences with other solutions and technologies. This platform is fully dedicated to our sales team who are best suited for that scope which is why it is a fully automated system.
What is your favorite aspect of this product?
For our product it is important to know if when we send a follow up email based on the email was opened or not to know the interest and get the attention of future customers, to create a comparison of statistics between subject lines and sequences as it is also easy to build sequences.
What do you dislike most about this product?
Should make an acceleration in the delivery of analytics to avoid delays in reporting, as well as a button to cancel it sent to avoid future misunderstandings and some recommendations on geographic variables of language that work better in certain cities / states for the recruitment and different customers.
What recommendations would you give to someone considering this product?
Outreach. It has been a frequently used tool for our sales team because of the use of the templates that are excellent to implement, this platform is suitable for less experienced sales teams that need guidance and experience when it comes to develop writing that attract attention in good emails and make good campaigns. It is recommended for inexperienced sales groups.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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