Outreach Logo
Outreach Logo
Outreach Corporation

Outreach

Composite Score
8.0 /10
CX Score
8.2 /10
Category
Outreach
8.0 /10

What is Outreach?

Outreach gives sales leaders a complete picture of the entire sales cycle so they can increase deal velocity, pipeline conversion, and rep productivity. At the same time, sellers have all of the capabilities and insights they need to build pipeline, run meetings, navigate buying committees, and manage deals to close.

Company Details


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Outreach Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Outreach.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Outreach?

2% Negative
9% Neutral
89% Positive

Pros

  • Respectful
  • Enables Productivity
  • Saves Time
  • Performance Enhancing

Feature Ratings

Average 83

Collaboration

85

Sales Collateral Management

85

Application Integration

84

Lead Generation and Funnel Management

81

Next-Best-Action Recommendations

81

Content Analytics and Scoring

81

Onboarding and Training

80

Multi Device Capability

78

Intelligent Search

73

Vendor Capability Ratings

Average 82

Breadth of Features

88

Business Value Created

87

Quality of Features

86

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

81

Ease of IT Administration

81

Ease of Implementation

80

Vendor Support

79

Ease of Customization

78

Availability and Quality of Training

78

Ease of Data Integration

77

Outreach Reviews

Beaux L.

  • Role: Information Technology
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Automating and increasing productivity.

Likeliness to Recommend

9 /10

What differentiates Outreach from other similar products?

The ability to customize and trigger effectively every step of your workflow.

What is your favorite aspect of this product?

Being able to prioritize certain accounts and prospects based on their evaluation.

What do you dislike most about this product?

The calling feature and dispositions could be spend up.

What recommendations would you give to someone considering this product?

Make sure you have a solid base for your messaging and sales team before evaluating a tool like Outreach.

Pros

  • Effective Service
  • Saves Time
  • Fair
  • Helps Innovate

Michel D.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2023

Amazing usability, systems sync, but expensive!

Likeliness to Recommend

10 /10

What differentiates Outreach from other similar products?

Very detailed CRM sync, improved sales analytics and calendar scheduling routing while connected to internal dialer

What is your favorite aspect of this product?

I would say Usability

What do you dislike most about this product?

Very expensive

What recommendations would you give to someone considering this product?

Prepare your budget if you want to scale, have a very clear RFP between this and other competitors for better stakeholder decision-making.

Pros

  • Reliable
  • Enables Productivity
  • Client Friendly Policies
  • Helps Innovate

Cons

  • Vendor's Interest First
  • Less Generous
  • Less Friendly Negotiation

Moosin S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

A Comprehensive Sales Engagement Platform

Likeliness to Recommend

10 /10

What differentiates Outreach from other similar products?

Outreach.io is a comprehensive sales engagement platform that offers a wide range of features and capabilities, including email, phone, and LinkedIn messaging, automation, CRM integration, and analytics. It also includes a range of tools for sales reps, including templates, scheduling, and meeting tools, as well as integrations with popular business applications.

What is your favorite aspect of this product?

One of my favorite aspects of Outreach.io is the automation feature, which allows me to set up personalized campaigns and trigger actions based on specific events or customer behaviors. This helps me save time and effort while still delivering highly relevant and targeted experiences to my audience.

What do you dislike most about this product?

The interface can be a bit cluttered and confusing at times, which can make it difficult to find certain features or functions.

What recommendations would you give to someone considering this product?

If you're considering Outreach.io as your sales engagement platform, I would recommend comparing it with other similar products in the market to determine the best fit for your business. Consider factors such as cost, features, integrations, and overall value to help you make an informed decision.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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