Outreach Logo
Outreach Logo
Outreach Corporation

Outreach

Composite Score
8.0 /10
CX Score
8.2 /10
Category
Outreach
8.0 /10

What is Outreach?

Outreach gives sales leaders a complete picture of the entire sales cycle so they can increase deal velocity, pipeline conversion, and rep productivity. At the same time, sellers have all of the capabilities and insights they need to build pipeline, run meetings, navigate buying committees, and manage deals to close.

Company Details


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Outreach Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Outreach.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Outreach?

2% Negative
9% Neutral
89% Positive

Pros

  • Respectful
  • Enables Productivity
  • Saves Time
  • Performance Enhancing

Feature Ratings

Average 83

Collaboration

85

Sales Collateral Management

85

Application Integration

84

Lead Generation and Funnel Management

81

Next-Best-Action Recommendations

81

Content Analytics and Scoring

81

Onboarding and Training

80

Multi Device Capability

78

Intelligent Search

73

Vendor Capability Ratings

Average 82

Breadth of Features

88

Business Value Created

87

Quality of Features

86

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

81

Ease of IT Administration

81

Ease of Implementation

80

Vendor Support

79

Ease of Customization

78

Availability and Quality of Training

78

Ease of Data Integration

77

Outreach Reviews

Kaitlyn G.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Outreach, Outlast, Outplay!

Likeliness to Recommend

10 /10

What differentiates Outreach from other similar products?

Being able to track prospect engagement while also monitoring your team/peers activity.

What is your favorite aspect of this product?

I love the organization of priority of my tasks, and being able to sequence prospects in customized email sequences or adding in custom templates/snippets. I also love being able to track how many times my emails have been opened and I treat those as warm leads.

What do you dislike most about this product?

Nothing. Seamlessly integrates with Salesforce, GMail, and Linkedin. Great product!

What recommendations would you give to someone considering this product?

Outreach is a must have for any tech/sales organization in today's world.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Curtis F.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Great interface and features

Likeliness to Recommend

8 /10

What differentiates Outreach from other similar products?

It is able to combine a large number of features and an easy-to-use interface better

What is your favorite aspect of this product?

The speed at which it lets me work

What do you dislike most about this product?

Sometimes the task window sizing can be a bit strange and must be manually readjusted

What recommendations would you give to someone considering this product?

That they organise the user page to fit their liking

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Saves Time

Emily W.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Really great product with loads of features

Likeliness to Recommend

10 /10

What differentiates Outreach from other similar products?

A lot more in depth and its easier to go through tasks quicker

What is your favorite aspect of this product?

Filters on search bar are great and have many options

What do you dislike most about this product?

The fact that you can't receive calls

What recommendations would you give to someone considering this product?

It is the best on the market

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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