In Partnership With SelectHub
What is Ortto?
Ortto (formerly Autopilot), is a complete marketing automation and analytics solution. Easy-to-use, the platform combines three powerful tools and supercharges them with AI so teams finally benefit from their customer data, marketing automation, and analytics working together. Ortto brings your customer data, messaging and analytics together to help businesses deliver remarkable experiences across the customer journey.
Company Details
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In Partnership With SelectHub
Ortto Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
94 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Ortto?
Pros
- Effective Service
- Respectful
- Acts with Integrity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Marketing Automation
Social Media Marketing Management
Marketing Asset Management
Multivariant Testing
Marketing Project Management
Marketing Master Data Management
Customer Journey Modelling
Marketing Analytics
Mobile Marketing Management
SMS Marketing
Vendor Capability Ratings
Quality of Features
Ease of Customization
Usability and Intuitiveness
Ease of Implementation
Business Value Created
Product Strategy and Rate of Improvement
Breadth of Features
Availability and Quality of Training
Ease of Data Integration
Ease of IT Administration
Vendor Support
Also Featured in...
Ortto Reviews
Lissy S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2022
Complete set of marketing automation features
Likeliness to Recommend
What differentiates Ortto from other similar products?
You can integrate email, digital advertising, social media and lead generation campaigns while also being able to measure the impact of the entire customer journey
What is your favorite aspect of this product?
Customer journeys that automatically capture leads, nurture customers, and generate repeat buyers
What do you dislike most about this product?
The price is not favorable to small businesses as compared to alternatives
What recommendations would you give to someone considering this product?
A marketer who uses Autopilot can complete a 50-person job. A marketer can send thousands of personalized messages a day after building automated journeys
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Michael R.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Feb 2022
Serious platform to build heavyweight automations
Likeliness to Recommend
What differentiates Ortto from other similar products?
The drag-and-drop feature is so useful in creating sequences and doesn't require writing code. It takes simple clicks to automate these sequences using the pre-built automation templates
What is your favorite aspect of this product?
The code-free automation experience that makes it easy to build complex automated workflows
What do you dislike most about this product?
I still feel like the reporting and analytics features need to be improved.
What recommendations would you give to someone considering this product?
Autopilot makes it easy for anyone to start creating workflows using the drag-and-drop feature even without technical knowledge
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Quentin A.
- Role: Consultant
- Industry: Healthcare
- Involvement: End User of Application
Submitted Feb 2022
Easy to implement, easy to use.
Likeliness to Recommend
What differentiates Ortto from other similar products?
The biggest differentiator for me is the user interface and ease of use.
What is your favorite aspect of this product?
Again, it's really easy to use.
What do you dislike most about this product?
Whilst the favourable entry-level pricing is a positive, there are some steep climbs to higher tiers.
What recommendations would you give to someone considering this product?
Consider the integrations available and whether they'll work with your existing software and the end-user's capabilities.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Vendor Friendly Policies
- Less Generous
Please tell us why you think this review should be flagged.
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