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In Partnership With SelectHub
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What is Ortto?
Ortto (formerly Autopilot), is a complete marketing automation and analytics solution. Easy-to-use, the platform combines three powerful tools and supercharges them with AI so teams finally benefit from their customer data, marketing automation, and analytics working together. Ortto brings your customer data, messaging and analytics together to help businesses deliver remarkable experiences across the customer journey.
Company Details
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Ortto Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Ortto.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
94 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Ortto?
Pros
- Effective Service
- Respectful
- Acts with Integrity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Marketing Automation
Social Media Marketing Management
Marketing Asset Management
Multivariant Testing
Marketing Project Management
Customer Journey Modelling
Marketing Master Data Management
Marketing Analytics
Mobile Marketing Management
SMS Marketing
Vendor Capability Ratings
Quality of Features
Ease of Customization
Usability and Intuitiveness
Ease of Implementation
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Data Integration
Ease of IT Administration
Vendor Support
Also Featured in...
Ortto Reviews
Scott A.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2023
Ortto Superior Visual Marketing Automation
Likeliness to Recommend
What differentiates Ortto from other similar products?
That everything is so well-designed and easy to use is a huge plus. The setup and execution of other, larger technologies can take months and need substantial financial inputs, in my experience. After being implemented, the tools required extensive training and still had bugs. Yet, despite their best efforts, customer assistance was frequently frustratingly sluggish and useless. Only a few minutes of my time (and no outside consultant needed) and I had autopilot up and running. It's been as easy to use as any modern program should be. Customer assistance has been speedy and helpful so far.
What is your favorite aspect of this product?
Marketers' holy grail is the autopilot. Almost every activity may be turned into a "journey," including but not limited to email newsletter distribution, lead scoring, lead assignment, lead nurturing, website action tracking, and more. You can get even more done with less effort if you utilize tools like Salesforce and Segment, but even without those I've seen a big return on investment (ROI). They have just released a much-needed upgrade to their email editor.
What do you dislike most about this product?
Any CRM than Salesforce might benefit from this capability. Improvements to the already available actions and triggers, especially those related to API triggers, would be very appreciated. Costs can skyrocket with a significant number of subscribers and a feature-rich business strategy (including A/B testing, API triggers, and more). To make the transition from other email clients completely, I'd also want to see a subscription management option implemented for end users.
What recommendations would you give to someone considering this product?
In terms of email marketing automation, Autopilot excels in most cases; it is especially potent when integrated with your website's forms and workflows. The Heads-Up functions appear to be a potent resource for boosting user involvement on a website. While I haven't spent much work on scoring or statistics, I anticipate that these areas will receive more focus with future iterations of the app.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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Agus T.
- Role: Information Technology
- Industry: Banking
- Involvement: End User of Application
Submitted Mar 2024
Strategic planning for communication methods
Likeliness to Recommend
What differentiates Ortto from other similar products?
Ortto's unified data environment sets it apart. It optimizes control over access to sensitive information by housing all marketing, sales, and customer profiles in a single database. Comprehensive reporting also provides actionable insights. Ortto streamlines processes and facilitates
What is your favorite aspect of this product?
Its automation ensures prompt and organized security updates for stakeholders, while templates save time and personalization builds trust. Integration with other platforms also simplifies information sharing.
What do you dislike most about this product?
However, the mobile app functionality could be improved. Desktop computing has many advantages, especially with broad web access and feedback channels. The text has been improved to ensure short sentences, active voice, logical structure, verb phrases, grammatical correctness, simple vocabulary, and accessible language.
What recommendations would you give to someone considering this product?
As a disciplined leader, Ortto's feature-rich platform has enabled me to efficiently address communication needs. It is invaluable for coordinating sensitive disclosures due to its unified data environment, customization, and integration capabilities.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Please tell us why you think this review should be flagged.
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Petar'Barnes T.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Dec 2023
It has Adaptive Task Prioritization.
Likeliness to Recommend
What differentiates Ortto from other similar products?
Unlike some competitors, Ortto places a significant focus on facilitating team collaboration, fostering a shared workspace for efficient group productivity.
What is your favorite aspect of this product?
The best thing about this software is that it has reliable Customizable Workflows ability also this platform allows users to tailor workflows to their preferences that is adapting to individual work styles and needs.
What do you dislike most about this product?
It has the lack ability to Dependency on Connectivity but As a cloud-based tool, Ortto's functionality heavily relies on internet connectivity, potentially causing disruptions in offline scenarios.
What recommendations would you give to someone considering this product?
However, the platform's reliance on connectivity and limited integration options may pose challenges for users seeking seamless transitions between different tools. Nonetheless, Ortto's commitment to AI-driven productivity and collaborative functionalities makes it a compelling choice for individuals and teams aiming to streamline their work processes effectively.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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