
In Partnership With SelectHub

What is Ortto?
Ortto (formerly Autopilot), is a complete marketing automation and analytics solution. Easy-to-use, the platform combines three powerful tools and supercharges them with AI so teams finally benefit from their customer data, marketing automation, and analytics working together. Ortto brings your customer data, messaging and analytics together to help businesses deliver remarkable experiences across the customer journey.
Company Details
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In Partnership With SelectHub
Ortto Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Ortto.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
94 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 93%
- Negotiation and Contract:
- 92%
- Conflict Resolution:
- 92%
- Strategy & Innovation:
- 93%
- Service Experience:
- 95%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Ortto?
Pros
- Effective Service
- Respectful
- Acts with Integrity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Marketing Automation
Social Media Marketing Management
Marketing Asset Management
Multivariant Testing
Marketing Project Management
Customer Journey Modelling
Marketing Master Data Management
Marketing Analytics
Mobile Marketing Management
SMS Marketing
Vendor Capability Ratings
Quality of Features
Ease of Customization
Usability and Intuitiveness
Ease of Implementation
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Data Integration
Ease of IT Administration
Vendor Support
Also Featured in...
Ortto Reviews
Parchelle S.
- Role: Sales Marketing
- Industry: Insurance
- Involvement: End User of Application
Submitted Feb 2022
Amazing application with ergonomic design
Likeliness to Recommend
What differentiates Ortto from other similar products?
The customer service has been outstanding, they help me move past any hurdles and give really thorough answers when I get stuck. The platform has a very nice look to it.
What is your favorite aspect of this product?
I like the Automations that I can do with Autopilot it makes it easy to build emails and send to a large number of customers at the same time.
What do you dislike most about this product?
Autopilot gets too technical sometimes and this makes it difficult to manage some marketing automation workflows because specific processes require us to understand C before when we want to do A.
What recommendations would you give to someone considering this product?
Autopilot's segmentation and tagging system makes it easy to send messages that are unique to each specific client. On thing that Autopilot will really help you achieve is increase in retention rate and also conversion rate.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Marc W.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2022
Easy-to-use software for multi-channel marketing
Likeliness to Recommend
What differentiates Ortto from other similar products?
Autopilot can create creative email templates that appeal to customers. There are many options to integrate Autopilot with other apps. Performs better in campaign performance monitoring and reporting compared to other email marketing solutions
What is your favorite aspect of this product?
I appreciate the support team and how they take on board a the customer feedback we provide and make constant improvements to the platform.
What do you dislike most about this product?
The font and font-size of the text pasted in the Email builder changes. I would like to say the Email works well but still it can be improved. The development team can note that.
What recommendations would you give to someone considering this product?
If you email your customers content that is not relevant to their interests, you will have more unsubscribers. Autopilot helps you test every email you send and learn which emails are going to get noticed. The advanced personalization provided by Autopilot will maximize the first touch woth your customers.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Alyssia P.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Feb 2022
Centralized and Cloud-based Marketing System
Likeliness to Recommend
What differentiates Ortto from other similar products?
AutoPilot's journey designer gave us the ability to design our cross - channel campaigns in a drag - and - drop fashion. Regardless of the channel that the customer is using to engage with us, Autopilot ensures that the messaging stays consistent It is easy to use and doesn't require extensive training
What is your favorite aspect of this product?
Autopilot is user-friendly and the integration possibilities are endless. I appreciate AutoPilot's sleek user interface, it's simple to configure and add graphics and visuals in the email campaigns
What do you dislike most about this product?
Building and updating a single email is straightforward, but handling a large list can be challenging
What recommendations would you give to someone considering this product?
Autopilot's phenomenal drag-and-drop interface, enables you to send beautiful newsletters, build and design email campaigns to engage your audience, thereby converting more contacts into customers
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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