Oro Inc

OroCommerce

Composite Score

6.6 /10

CX Score

6.7 /10

23 Reviews Write a Review

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What is OroCommerce?

OroCommerce is an Enterprise-grade B2B eCommerce platform built with a comprehensive set of features ready for any B2B commerce model.

Company Details

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Awards & Recognition

OroCommerce won the following awards in the B2B eCommerce category

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0 Top Rated Capabilities

3 Top Rated Features

2023

0 Top Rated Capabilities

2 Top Rated Features

2022

OroCommerce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OroCommerce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

79 Likeliness to Recommend

4
Since last award

93 Plan to Renew

4
Since last award

73 Satisfaction of Cost Relative to Value

4
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OroCommerce?

7% Negative

7% Neutral

86% Positive

Pros

Respectful
Reliable
Caring
Security Protects

Cons

Less Generous

Feature Ratings

Average 76

Multi-Storefront

100

ERP Integration

Shopping Cart Management

Content Management

Content Localization

Catalog Management

Guided Selling

Payment Processing

Multi-Language Support

Order Management

Integrated Search

Vendor Capability Ratings

Average 73

Quality of Features

Vendor Support

Ease of IT Administration

Business Value Created

Usability and Intuitiveness

Ease of Implementation

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Ease of Data Integration

Availability and Quality of Training

OroCommerce Reviews

Role: Consultant
Industry: Retail
Involvement: Initial Implementation

Validated Review

Anonymous Reviewer

Submitted Jun 2021

Promotion, reporting and emailing are great.

Likeliness to Recommend

8 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Efficient Service

Cons

Less Transparent
Under Delivered

Role: Sales Marketing
Industry: Retail
Involvement: Initial Implementation

Validated Review

Anonymous Reviewer

Submitted Jun 2021

A big team and excellent products

Likeliness to Recommend

9 /10

Pros

Trustworthy
Efficient Service
Effective Service
Caring

Role: C-Level
Industry: Insurance
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jun 2021

Developments are heavy and expensive

Likeliness to Recommend

3 /10

Pros

Reliable
Respectful
Caring
Performance Enhancing

Cons

Less Effective Service
Vendor's Interest First
Less Generous

OroCommerce

What is OroCommerce?

Company Details

Book a Free Demo Today!

Awards & Recognition

OroCommerce Ratings

79 Likeliness to Recommend

4 Since last award

93 Plan to Renew

4 Since last award

73 Satisfaction of Cost Relative to Value

4 Since last award

Emotional Footprint Overview

+77 Net Emotional Footprint

How much do users love OroCommerce?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Multi-Storefront Enables businesses to launch and manage multiple different storefronts from a single platform.

ERP Integration Ability to integrate with Enterprise Resource Planning software

Shopping Cart Management The solution provides robust functionality for shopping cart management (editable carts, saved carts, targeted offers in cart, cart discounting etc.)

Content Management Includes collaboration, check-in/check-out, and version control.

Content Localization The solution provides support for multiple languages and currencies.

Catalog Management Includes customizable shipping and payment options, product pricing, advanced catalog search, and navigation.

Guided Selling Determines the best products to offer based on sales rep's answers to product requirements, quantities, needs etc.

Payment Processing Includes credit card processing, debit card processing, and payment verification.

Multi-Language Support Send or translate alerts in multiple languages.

Order Management Includes order entry, order processing, order tracking, and parts management.

Integrated Search The solution provides robust product search functionality; search results can be ordered multiple ways.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

OroCommerce Reviews

Promotion, reporting and emailing are great.

Likeliness to Recommend

Pros

Cons

A big team and excellent products

Likeliness to Recommend

Pros

Developments are heavy and expensive

Likeliness to Recommend

Pros

Cons

4
Since last award

4
Since last award

4
Since last award

Feature Ratings

Multi-Storefront

ERP Integration

Shopping Cart Management

Content Management

Content Localization

Catalog Management

Guided Selling

Payment Processing

Multi-Language Support

Order Management

Integrated Search

Vendor Capability Ratings

Quality of Features

Vendor Support

Ease of IT Administration

Business Value Created

Usability and Intuitiveness

Ease of Implementation

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Ease of Data Integration

Availability and Quality of Training