OroCommerce Logo
OroCommerce Logo
Oro Inc

OroCommerce

Composite Score
6.6 /10
CX Score
6.7 /10
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Category
OroCommerce
6.6 /10

What is OroCommerce?

OroCommerce is an Enterprise-grade B2B eCommerce platform built with a comprehensive set of features ready for any B2B commerce model.

Company Details

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Awards & Recognition

OroCommerce won the following awards in the B2B eCommerce category

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OroCommerce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OroCommerce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

79 Likeliness to Recommend

4
Since last award

93 Plan to Renew

4
Since last award

73 Satisfaction of Cost Relative to Value

4
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OroCommerce?

7% Negative
7% Neutral
86% Positive

Pros

  • Respectful
  • Reliable
  • Caring
  • Security Protects

Cons

  • Less Generous

Feature Ratings

Average 76

Multi-Storefront

100

ERP Integration

87

Shopping Cart Management

85

Content Management

84

Content Localization

82

Catalog Management

82

Guided Selling

82

Payment Processing

75

Multi-Language Support

75

Order Management

75

Integrated Search

65

Vendor Capability Ratings

Average 73

Quality of Features

78

Vendor Support

78

Ease of IT Administration

78

Business Value Created

75

Usability and Intuitiveness

74

Ease of Implementation

73

Breadth of Features

73

Ease of Customization

71

Product Strategy and Rate of Improvement

69

Ease of Data Integration

67

Availability and Quality of Training

66

OroCommerce Reviews

Eric S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

An Ideal eCommerce Platform

Likeliness to Recommend

8 /10

What differentiates OroCommerce from other similar products?

Going through numerous options, the search and filter option redirects to the exact domain of products rather than wasting time in searching on irrelevant stuff. It contains an excellent feature which is tax calculation within this platform. This informs the user the original price of products and the amount of tax imposed. It allows user to check out on a single click. This is quiet helpful in the sense that they do not have to go through all the hustle while checking out.

What is your favorite aspect of this product?

This platform allows user to start the service at 0$. Instead of investing large sum of money it allows the user to start with zero investment. It integrates with existing applications, this helps the user in managing their work according to their preferences. This platform is flexible and easy to understand.

What do you dislike most about this product?

There is no mobile application of this platform. It lacks in developing mobile application version of this platform. It is difficult for the customers’ to every time order while using desktop computers.

What recommendations would you give to someone considering this product?

It allows a customer to do visual customization. Visual customization gives the customer an absolute advantage to choose the product one wishes to have. This option is not available in other platforms.

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Trustworthy

Elizabeth J.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

free open-source e-commerce platform with a lot of

Likeliness to Recommend

9 /10

What differentiates OroCommerce from other similar products?

You can launch a B2B store for your client. It saves your time and takes less time to start up a complex business rule and is easy to maintain code for the long term.

What is your favorite aspect of this product?

It is a flexible and customizable platform that can be customized to fit any B2B, B2B2B, B2B2C, or B2B & B2C commerce need. OroCommerce offers the e-commerce solutions that are needed by most manufacturers, distributors, wholesalers, retailers, and brands. The solution can be offered as a SaaS or cloud environment as well as an on-premise setup. It has a feature that gives multiple price list options. Customer service is quite good.

What do you dislike most about this product?

Some permission capabilities are lacking. You have to have some knowledge of a developer to manage, customizations and support. It works slowly in a new environment. It may cause some difficulties on the desktop.

What recommendations would you give to someone considering this product?

I would recommend it to small businesses as it has all the features that a small organization needs. It provides you with a chance to grow your business.

Pros

  • Enables Productivity
  • Unique Features
  • Caring
  • Respectful

Gabriela G.

  • Role: Sales Marketing
  • Industry: Shipping
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Oro is great B2B commerce & headless architecture

Likeliness to Recommend

10 /10

What differentiates OroCommerce from other similar products?

OroCommerce has a comprehensive solution in terms of architecture and a headless front-end, which allows a company to quickly adapt their needs without changing much of the backend config. Also, the commercial rules for a B2B company are very flexible when it comes to understanding the type of invoicing, relationship, and payment method. Having a decoupled front and back end, allows the business to quickly improve and evolve the features of your commerce while adapting to UX needs. Also, helps to have a quicker load and fast integration for new channels/functionalities via API.

What is your favorite aspect of this product?

What I like the most about OroCommerce is that they have a comprehensive solution for the frontend with SEO-optimized templates that allows to better exposure your brand and organize content management separated from your preferred backend system, considering that users go through different devices while deciding a purchase or to finish a process and it's important to create an easy and fast processing of purchases trough a clear shopping cart and payment options, these are carefully designed and also carefully managed with Oro ERP Connector, so either the customer has a better experience while you manage your orders internally seamlessly

What do you dislike most about this product?

I consider few things I dislike, which can be the success-customer management processes for a B2B e-commerce or marketplace, considering that their experience is with other markets more focused in Europe and USA, but hardly in Latinamerica. However, they are expanding and learning about in´-developing markets where the challenges are different, like old legacy systems for invoicing, data management issues, lack of digitalization, so the support they can offer is limited when it comes to speaking about modernize a whole company and not only create a digital channel

What recommendations would you give to someone considering this product?

I would definitely recommend it. This is a company that comes from the same Magento/Oracle leadership team but with the greatest focus on B2B, so the features are quite similar with the difference so they are very strong for managing wholesalers, manufacturers, distributors, etc. So, they have a full end-to-end solution that ranges from buyer, merchant, sales, prices features to marketing and IT support They cover a strong implementation and workflows across the systems (ERP, multiple prices, quotes, and orders )while having an excellent user experience to customers with "soft but important" features like landing pages, email engine, etc.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing