Oracle

Oracle WebCenter Sites

Composite Score

7.9 /10

CX Score

8.1 /10

108 Reviews Write a Review

Claim Software

What is Oracle WebCenter Sites?

Oracle WebCenter Sites enables marketers and business users to easily create and manage contextually relevant social and interactive online experiences across multiple channels on a global scale to drive sales and loyalty.

Company Details

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Awards & Recognition

Oracle WebCenter Sites won the following awards in the Digital Experience - Enterprise category

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0 Top Rated Capabilities

1 Top Rated Features

2024

0 Top Rated Capabilities

1 Top Rated Features

2023

1 Top Rated Capabilities

2 Top Rated Features

2022

Oracle WebCenter Sites Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle WebCenter Sites.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 88%
Negotiation and Contract:: 75%
Conflict Resolution:: 83%
Strategy & Innovation:: 87%
Service Experience:: 87%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle WebCenter Sites?

2% Negative

14% Neutral

84% Positive

Pros

Respectful
Helps Innovate
Caring
Reliable

Feature Ratings

Average 79

Content Workflow Management

Content Security

Social Media Integration

Digital Asset Management

Analytics and Reporting

Content Repository

Multi Channel Support

Web Publishing Capabilities

Translation Facilitation

E-Commerce Integration

Standard Templates

Vendor Capability Ratings

Average 78

Quality of Features

Ease of Customization

Usability and Intuitiveness

Ease of IT Administration

Business Value Created

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of Data Integration

Vendor Support

Availability and Quality of Training

Breadth of Features

Oracle WebCenter Sites Reviews

Role: Operations
Industry: Telecommunications
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Jan 2020

Easy to use!

Likeliness to Recommend

10 /10

Pros

Performance Enhancing
Efficient Service
Effective Service
Helps Innovate

Role: Information Technology
Industry: Healthcare
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jan 2020

Great product, with customer support and technical

Likeliness to Recommend

9 /10

Pros

Reliable
Saves Time
Respectful
Client's Interest First

Oracle WebCenter Sites

What is Oracle WebCenter Sites?

Company Details

Need Assistance?

Awards & Recognition

Oracle WebCenter Sites Ratings

86 Likeliness to Recommend

1 Since last award

98 Plan to Renew

1 Since last award

83 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+84 Net Emotional Footprint

How much do users love Oracle WebCenter Sites?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Content Workflow Management The ability to enable editorial or authorship workflows on content within the platform.

Content Security The ability to integrate existing security protocols and technologies, SSO, and Role-based permissions. Support for content filtering integration

Social Media Integration The solution provides support for social property and content creation management, as well as social media analytics.

Digital Asset Management Controls non-text assets such as images and video clips; includes advanced DAM functionality for product marketing.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Content Repository Database of content with an associated set of data management, ability to search, and access methods allowing application-independent access to the content.

Multi Channel Support Integration with email, telephone, and live chat, and with self-service and social media.

Web Publishing Capabilities The ability to build and upload websites, update the associated webpages, and post content online.

Translation Facilitation Certain WCM tools offer workflow capability to facilitate language translation. This feature is appropriate primarily for multinational entities.

E-Commerce Integration Includes payment and multiple design options, website security, online support, and integrated shipping.

Standard Templates The solution provides the ability to use standard pre-made website designs, which help to simplify the process of building web presence.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Oracle WebCenter Sites Reviews

Easy to use!

Likeliness to Recommend

Pros

Great product, with customer support and technical

Likeliness to Recommend

Pros

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Feature Ratings

Content Workflow Management

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Social Media Integration

Digital Asset Management

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Content Repository

Multi Channel Support

Web Publishing Capabilities

Translation Facilitation

E-Commerce Integration

Standard Templates

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Ease of Customization

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Ease of IT Administration

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Ease of Implementation

Product Strategy and Rate of Improvement

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