Oracle

Oracle WebCenter Sites

Composite Score

7.9 /10

CX Score

8.1 /10

108 Reviews Write a Review

Claim Software

What is Oracle WebCenter Sites?

Oracle WebCenter Sites enables marketers and business users to easily create and manage contextually relevant social and interactive online experiences across multiple channels on a global scale to drive sales and loyalty.

Company Details

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Awards & Recognition

Oracle WebCenter Sites won the following awards in the Digital Experience - Enterprise category

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0 Top Rated Capabilities

1 Top Rated Features

2024

0 Top Rated Capabilities

1 Top Rated Features

2023

1 Top Rated Capabilities

2 Top Rated Features

2022

Oracle WebCenter Sites Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle WebCenter Sites.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 88%
Negotiation and Contract:: 75%
Conflict Resolution:: 83%
Strategy & Innovation:: 87%
Service Experience:: 87%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle WebCenter Sites?

2% Negative

14% Neutral

84% Positive

Pros

Respectful
Helps Innovate
Caring
Reliable

Feature Ratings

Average 79

Content Workflow Management

Content Security

Social Media Integration

Digital Asset Management

Analytics and Reporting

Content Repository

Multi Channel Support

Web Publishing Capabilities

Translation Facilitation

E-Commerce Integration

Standard Templates

Vendor Capability Ratings

Average 78

Quality of Features

Ease of Customization

Usability and Intuitiveness

Ease of IT Administration

Business Value Created

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of Data Integration

Vendor Support

Availability and Quality of Training

Breadth of Features

Oracle WebCenter Sites Reviews

Priyadarshi U.

Role: Consultant
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2024

Robust Platform with Room for Ease-of-use

Likeliness to Recommend

9 /10

What differentiates Oracle WebCenter Sites from other similar products?

Extensive scalability for managing large-scale web properties

What is your favorite aspect of this product?

Extensive scalability and flexibility, allowing it to efficiently manage large-scale web properties

What do you dislike most about this product?

Steep learning curve, complex setup process, and high cost of ownership

What recommendations would you give to someone considering this product?

Asses organization's specific requirements and resources to ensure compatibility and justify the investment.

Pros

Reliable
Trustworthy
Respectful
Security Protects

Gabriele T.

Role: Information Technology
Industry: Machinery
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2023

great and complete tool for user engagement

Likeliness to Recommend

8 /10

What differentiates Oracle WebCenter Sites from other similar products?

the company staying behind, Oracle, is a warranty in terms of support and up-to-date functionalities

What is your favorite aspect of this product?

i like the flexibility and variety of functionalities available

What do you dislike most about this product?

integration and configuration is a bit complex and should be done carefully

Pros

Helps Innovate
Performance Enhancing
Effective Service
Caring

Cons

Less Generous

Muhammad A.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Dec 2023

it is really pricey but functional and easy to use

Likeliness to Recommend

7 /10

What differentiates Oracle WebCenter Sites from other similar products?

the security they provided makes it a bit higher than its competitors

What is your favorite aspect of this product?

Digital assets management

What do you dislike most about this product?

its expensive and requires a lot of design effort

What recommendations would you give to someone considering this product?

if security is what really matters to you, then oracle is a must have product for your content management

Pros

Helps Innovate
Reliable
Enables Productivity
Effective Service

Cons

Less Generous

Oracle WebCenter Sites

What is Oracle WebCenter Sites?

Company Details

Need Assistance?

Awards & Recognition

Oracle WebCenter Sites Ratings

86 Likeliness to Recommend

1 Since last award

98 Plan to Renew

1 Since last award

83 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+84 Net Emotional Footprint

How much do users love Oracle WebCenter Sites?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Content Workflow Management The ability to enable editorial or authorship workflows on content within the platform.

Content Security The ability to integrate existing security protocols and technologies, SSO, and Role-based permissions. Support for content filtering integration

Social Media Integration The solution provides support for social property and content creation management, as well as social media analytics.

Digital Asset Management Controls non-text assets such as images and video clips; includes advanced DAM functionality for product marketing.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Content Repository Database of content with an associated set of data management, ability to search, and access methods allowing application-independent access to the content.

Multi Channel Support Integration with email, telephone, and live chat, and with self-service and social media.

Web Publishing Capabilities The ability to build and upload websites, update the associated webpages, and post content online.

Translation Facilitation Certain WCM tools offer workflow capability to facilitate language translation. This feature is appropriate primarily for multinational entities.

E-Commerce Integration Includes payment and multiple design options, website security, online support, and integrated shipping.

Standard Templates The solution provides the ability to use standard pre-made website designs, which help to simplify the process of building web presence.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Oracle WebCenter Sites Reviews

Priyadarshi U.

Robust Platform with Room for Ease-of-use

Likeliness to Recommend

Pros

Gabriele T.

great and complete tool for user engagement

Likeliness to Recommend

Pros

Cons

Muhammad A.

it is really pricey but functional and easy to use

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Content Workflow Management

Content Security

Social Media Integration

Digital Asset Management

Analytics and Reporting

Content Repository

Multi Channel Support

Web Publishing Capabilities

Translation Facilitation

E-Commerce Integration

Standard Templates

Vendor Capability Ratings

Quality of Features

Ease of Customization

Usability and Intuitiveness

Ease of IT Administration

Business Value Created

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of Data Integration

Vendor Support

Availability and Quality of Training

Breadth of Features