What is Oracle PeopleSoft CRM?
Oracle's PeopleSoft customer relationship management (CRM) delivers "CRM for You"?solutions that have been tailored to fit your industry business processes, your customer strategies, and your success criteria.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
94 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Oracle PeopleSoft CRM?
Pros
- Enables Productivity
- Trustworthy
- Fair
- Includes Product Enhancements
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Activity and Workflow Management
Customer Service Management
Analytics and Reporting
Marketing Management
Sales Management
Quote Contract and Proposal
Lead Management
Telephony and Call Center Management
Account and Contact Management
Mobile
Vendor Capability Ratings
Ease of Data Integration
Ease of IT Administration
Business Value Created
Vendor Support
Availability and Quality of Training
Breadth of Features
Ease of Implementation
Ease of Customization
Usability and Intuitiveness
Quality of Features
Product Strategy and Rate of Improvement
Oracle PeopleSoft CRM Reviews
Moosin S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2023
A Robust, Enterprise-Level CRM Solution
Likeliness to Recommend
What differentiates Oracle PeopleSoft CRM from other similar products?
Oracle PeopleSoft CRM is a comprehensive customer relationship management (CRM) platform designed for large enterprises. It offers a range of advanced features, including sales force automation, marketing automation, customer service and support, and analytics and reporting.
What is your favorite aspect of this product?
One of the standout features of Oracle PeopleSoft CRM is its robust analytics and reporting capabilities, which allow businesses to gain insights into customer behavior and preferences and make data-driven decisions. The platform also offers a range of automation tools, including marketing and sales force automation, to help businesses streamline their processes and improve efficiency.
What do you dislike most about this product?
One potential drawback of Oracle PeopleSoft CRM is that it may be more expensive and complex than some of the other CRM options on the market, which could make it less suitable for smaller businesses or those with limited IT resources.
What recommendations would you give to someone considering this product?
If you're a large enterprise looking for a comprehensive CRM solution with advanced features and robust analytics, Oracle PeopleSoft CRM is worth considering. Just be sure to carefully evaluate the costs and resources required to implement and maintain the platform, and ensure that it aligns with your business needs.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2023
top quality workforce management tool
Likeliness to Recommend
Pros
- Performance Enhancing
- Trustworthy
- Unique Features
- Caring
Please tell us why you think this review should be flagged.
Adel D.
- Role: Information Technology
- Industry: Transportation
- Involvement: IT Leader or Manager
Submitted Dec 2022
fantastic product
Likeliness to Recommend
What differentiates Oracle PeopleSoft CRM from other similar products?
No tey have in general the same idea, just the difference is in the time of execution of procedures
What is your favorite aspect of this product?
the relation ship between customers and how to power on the sales and make more profits
What do you dislike most about this product?
i have a probleme of users i make more times to explaine how it works and how is necessary to complete the steps and how is the communication is necessary.
What recommendations would you give to someone considering this product?
yes is highly recommended for all types of companie big and small one
Pros
- Saves Time
- Helps Innovate
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
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