What is Oracle PeopleSoft CRM?
Oracle's PeopleSoft customer relationship management (CRM) delivers "CRM for You"?solutions that have been tailored to fit your industry business processes, your customer strategies, and your success criteria.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
94 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Oracle PeopleSoft CRM?
Pros
- Enables Productivity
- Trustworthy
- Fair
- Includes Product Enhancements
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Activity and Workflow Management
Customer Service Management
Analytics and Reporting
Marketing Management
Sales Management
Quote Contract and Proposal
Lead Management
Telephony and Call Center Management
Account and Contact Management
Mobile
Vendor Capability Ratings
Ease of Data Integration
Ease of IT Administration
Business Value Created
Vendor Support
Availability and Quality of Training
Breadth of Features
Ease of Implementation
Ease of Customization
Usability and Intuitiveness
Quality of Features
Product Strategy and Rate of Improvement
Oracle PeopleSoft CRM Reviews
Sabrina G.
- Role: Operations
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Jan 2023
An awesome platform with a variety of features!
Likeliness to Recommend
What differentiates Oracle PeopleSoft CRM from other similar products?
The ease of the product, it is completely functional and allows for complete streamlining between various interfaces.
What is your favorite aspect of this product?
The versatility of the product and how it interfaces with various platforms. It is also extremely accessible regarding obtaining data.
What do you dislike most about this product?
I do not have any dislikes regarding the program, it is a great interface.
What recommendations would you give to someone considering this product?
If you are looking for a great program that allows for automation and accessibility to information, move forward with peoplesoft. It is such a streamlined platform!
Pros
- Inspires Innovation
- Helps Innovate
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
- Role: Consultant
- Industry: Insurance
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2023
Easy to use, but pricey if heavily customised.
Likeliness to Recommend
Pros
- Helps Innovate
- Respectful
- Includes Product Enhancements
- Continually Improving Product
Cons
- Wastes Time
- Less Generous
- Under Delivered
Please tell us why you think this review should be flagged.
Darshan T.
- Role: Industry Specific Role
- Industry: Agriculture
- Involvement: End User of Application
Submitted Jan 2023
Very user-friendly and attractive interface
Likeliness to Recommend
What differentiates Oracle PeopleSoft CRM from other similar products?
Very easy but attractive user interface is strong positive point for Oracle PeopleSoft CRM
What is your favorite aspect of this product?
All functions working smoothly and very easy to learn...
What do you dislike most about this product?
Software is bit costly.
What recommendations would you give to someone considering this product?
This software improves business value with smooth functioning and integrity.
Pros
- Continually Improving Product
- Enables Productivity
- Unique Features
- Inspires Innovation
Please tell us why you think this review should be flagged.
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