Oracle E-Business Suite Logo
Oracle E-Business Suite Logo
Oracle

Oracle E-Business Suite

Composite Score
7.6 /10
CX Score
7.9 /10
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Oracle E-Business Suite
7.6 /10

What is Oracle E-Business Suite?

Oracle E-Business Suite supports today’s evolving business models, drives productivity, and meets the demands of the modern mobile user. Building on a 30-year history of innovation, Oracle E-Business Suite continues to deliver new application functionality and expand the capabilities of existing features while helping you gain all the benefits of Oracle Cloud. Oracle E-Business Suite is a comprehensive suite of integrated, global business applications that enable organizations to make better decisions, reduce costs, and increase performance.

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Oracle E-Business Suite Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle E-Business Suite.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

98 Plan to Renew

82 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
85%
Negotiation and Contract:
86%
Conflict Resolution:
89%
Strategy & Innovation:
87%
Service Experience:
92%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle E-Business Suite?

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1% Negative
11% Neutral
88% Positive

Pros

  • Effective Service
  • Respectful
  • Client's Interest First
  • Continually Improving Product

Feature Ratings

Average 82

Analytics and Reporting

85

Customer Service Management

84

Account and Contact Management

84

Marketing Management

84

Sales Management

84

Quote Contract and Proposal

83

Collaboration

82

Lead Management

82

Activity and Workflow Management

81

Telephony and Call Center Management

80

Mobile

78

Vendor Capability Ratings

Average 81

Usability and Intuitiveness

85

Ease of Implementation

85

Business Value Created

84

Quality of Features

84

Breadth of Features

83

Availability and Quality of Training

82

Ease of Customization

80

Vendor Support

80

Ease of IT Administration

79

Product Strategy and Rate of Improvement

78

Ease of Data Integration

76

Oracle E-Business Suite Reviews

Deborah O.

  • Role: Finance
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2024

i am still getting to know it , but i have been 3

Likeliness to Recommend

7 /10

What differentiates Oracle E-Business Suite from other similar products?

the task assignment

What is your favorite aspect of this product?

the ability to monitor everything from your desk

What do you dislike most about this product?

the interface

What recommendations would you give to someone considering this product?

do a long pseudo testing

Pros

  • Efficient Service
  • Effective Service
  • Respectful
  • Acts with Integrity

Cons

  • Under Delivered
  • Inhibits Innovation
  • Less Productive
  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Nov 2023

End-to-end business process automation

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Osahon E.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2023

The best and proven ERP solution.

Likeliness to Recommend

1 /10

What differentiates Oracle E-Business Suite from other similar products?

Oracle E-Business Suite, remains the best in industry, but it is pricey. The cost of ownership is expensive as of 2014 - 2020. Although there are more flexible pricing in cloud option, but I still think some adjustment are needed to maintain the lead. It has always been the best solution for ERP.

What is your favorite aspect of this product?

Oracle financials

What do you dislike most about this product?

It is expensive, but worth every buck.

What recommendations would you give to someone considering this product?

Include Oracle SOA suite in your purchase and you will have a hitch free integration.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

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