Oracle

Oracle NetSuite Expense Management

Composite Score

7.2 /10

CX Score

7.1 /10

32 Reviews Write a Review

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What is Oracle NetSuite Expense Management?

NetSuite Expense Management offers powerful features that improve productivity, enable better tracking and compliance, maximize the accuracy and timeliness of expense reporting and enhance the overall experience.

Company Details

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Oracle NetSuite Expense Management Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle NetSuite Expense Management.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

94 Plan to Renew

1
Since last award

75 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+69 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle NetSuite Expense Management?

9% Negative

17% Neutral

74% Positive

Pros

Includes Product Enhancements
Security Protects
Continually Improving Product
Reliable

Cons

Less Generous
Under Delivered

Feature Ratings

Average 78

Multi Currency

Expense Policy Aware

Desktop Browser Support

Approval Workflow

Receipt Image Submission

Expense Detail Tracking

Single Sign-On (SSO)

Expense Itemization

Travel and Accommodation Booking

Mobile App or Mobile Browser Support

Optical Character Recognition

Vendor Capability Ratings

Average 74

Ease of IT Administration

Quality of Features

Ease of Data Integration

Business Value Created

Breadth of Features

Ease of Implementation

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization

Availability and Quality of Training

Usability and Intuitiveness

Oracle NetSuite Expense Management Reviews

Bryan M.

Role: Human Resources
Industry: Utilities
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

One-stop shop for customers

Likeliness to Recommend

10 /10

What differentiates Oracle NetSuite Expense Management from other similar products?

With Netsuite, data and transactions can be streamlined, giving us the flexibility we require. Our system's processes and procedures, such as creating and updating invoices and reporting, can be improved using new features and scripts created using NetSuite's comprehensive search options. Additionally, it streamlines and expedites the process of adjusting the right parts.

What is your favorite aspect of this product?

Regular updates Users adore the opportunity to vote on proposals for impending modifications so they can comment on the updates. The program is updated twice a year. Additionally, the software has a workflow builder that you can use to automate order processing and connect your order data to your financial and inventory data. Using this method, you can save hours, if not days.

What do you dislike most about this product?

The platform's mobile application component is the element I detest the most. In view-only mode, the mobile application functions correctly. It might be more user-friendly, but changing or modifying anything through it is a little tricky. The system frequently crashes and is a tad clumsy in several places. We also abandoned integration because of yet another flaw in the procedure.

What recommendations would you give to someone considering this product?

We will be able to capture talks between our partners and executives using this CRM solution, which will enable us to develop later ideas that will be even more beneficial to both sides. The tool may be quickly and easily scaled to fit the demands of all departments. Using this software, you can efficiently market brands and reach a targeted audience with push notifications.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Harry E.

Role: Sales Marketing
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2022

An insight and management platform.

Likeliness to Recommend

10 /10

What differentiates Oracle NetSuite Expense Management from other similar products?

For salespeople like me, the Oracle NetSuite CRM platform, also known as the customer relationship management platform, is excellent. We've been using this CRM for quite some time, and it's the most potent one I've ever used. Developing templates has to be more accessible, and customized reports may be complex.

What is your favorite aspect of this product?

The deployment procedure was fluid and smooth; the implementation was simple, and the deployment crew was very helpful and gave us full support. This is the feature of this CRM that I enjoy the most. Because ERP systems resemble outdated Access databases, end users are frequently intimidated by them. NetSuite also powers our CRM and ERP solutions.

What do you dislike most about this product?

If measures are stated, it may be easier to determine whether an amount is a weight or a monetary value. The mobile app is useless because it just gives the most basic details about each account. Routes must be planned on time. Users should have no trouble managing their dashboards and navigating the interface as long as the administrator is on-site or remotely accessible.

What recommendations would you give to someone considering this product?

It could be challenging to grasp how to collect the data you believe is there once you've done it a few times because there is so much data and many variables. If measures are specified, it could be easier to tell whether an amount is a weight or a monetary value. You can get in touch with the team if there is a problem.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Govil K.

Role: Finance
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2022

Features disappoint

Likeliness to Recommend

6 /10

What differentiates Oracle NetSuite Expense Management from other similar products?

Not as good as the existing products in the market

What is your favorite aspect of this product?

Part of the Oracle ERP ecosystem

What do you dislike most about this product?

Difficult to use and create expense reports

What recommendations would you give to someone considering this product?

Buy only if you don't have options

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Cons

Vendor's Interest First
Less Friendly Negotiation
Less Generous

Oracle NetSuite Expense Management

What is Oracle NetSuite Expense Management?

Company Details

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Awards & Recognition

Oracle NetSuite Expense Management Ratings

80 Likeliness to Recommend

94 Plan to Renew

1 Since last award

75 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+69 Net Emotional Footprint

How much do users love Oracle NetSuite Expense Management?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Multi Currency The ability to record expenses in multiple currencies in a single report.

Expense Policy Aware Configurable with the organization’s expense policy by blocking an expense or travel booking, or raising an alert that prompts for a rationale for exceptions.

Desktop Browser Support Accessible from a web browser, anywhere and anytime, with the appropriate security measures.

Approval Workflow Approval or non-approval of submitted expenses, as well as pre-approval of travel and accommodations reservations before bookings are allowed to be finalized.

Receipt Image Submission The ability to take or import photos of the receipts supporting the expense.

Expense Detail Tracking Expense information related to the expense, including reason, attendees, project and/or client information, and whether an expense is re-billable to a client.

Single Sign-On (SSO) Login authentication linked to corporate login credentials, and user account information auto-populated to the expense profile.

Expense Itemization Itemize expenses off a single receipt, identifying specific line items to a person or activity, taxes, tips, and/or rebillable/non-rebillable items.

Travel and Accommodation Booking Booking with direct links to airline and hotel information, availability, upgrade options (subject to corporate policy and exception approval), and pricing.

Mobile App or Mobile Browser Support Facilitates the use of the mobile device to capture receipt images, allowing feature expense tracking and submission, with the convenience of mobility.

Optical Character Recognition Extraction of relevant information off a receipt image, and auto-import into the expense record. This includes itemization, taxes, and gratuities.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Oracle NetSuite Expense Management Reviews

Bryan M.

One-stop shop for customers

Likeliness to Recommend

Pros

Harry E.

An insight and management platform.

Likeliness to Recommend

Pros

Govil K.

Features disappoint

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Multi Currency

Expense Policy Aware

Desktop Browser Support

Approval Workflow

Receipt Image Submission

Expense Detail Tracking

Single Sign-On (SSO)

Expense Itemization

Travel and Accommodation Booking

Mobile App or Mobile Browser Support

Optical Character Recognition

Vendor Capability Ratings

Ease of IT Administration

Quality of Features

Ease of Data Integration

Business Value Created

Breadth of Features

Ease of Implementation

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization

Availability and Quality of Training

Usability and Intuitiveness

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