Oracle

Oracle NetSuite Expense Management

Composite Score

7.2 /10

CX Score

7.1 /10

32 Reviews Write a Review

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What is Oracle NetSuite Expense Management?

NetSuite Expense Management offers powerful features that improve productivity, enable better tracking and compliance, maximize the accuracy and timeliness of expense reporting and enhance the overall experience.

Company Details

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Oracle NetSuite Expense Management Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle NetSuite Expense Management.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

94 Plan to Renew

1
Since last award

75 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+69 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle NetSuite Expense Management?

9% Negative

17% Neutral

74% Positive

Pros

Includes Product Enhancements
Security Protects
Continually Improving Product
Reliable

Cons

Less Generous
Under Delivered

Feature Ratings

Average 78

Multi Currency

Expense Policy Aware

Desktop Browser Support

Approval Workflow

Receipt Image Submission

Expense Detail Tracking

Single Sign-On (SSO)

Expense Itemization

Travel and Accommodation Booking

Mobile App or Mobile Browser Support

Optical Character Recognition

Vendor Capability Ratings

Average 74

Ease of IT Administration

Quality of Features

Ease of Data Integration

Business Value Created

Breadth of Features

Ease of Implementation

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization

Availability and Quality of Training

Usability and Intuitiveness

Oracle NetSuite Expense Management Reviews

Johan David T.

Role: Information Technology
Industry: Education
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2023

Easy to use. Great UI. Ideal for small/mid size

Likeliness to Recommend

6 /10

What differentiates Oracle NetSuite Expense Management from other similar products?

Ease of Ui

What is your favorite aspect of this product?

Simple to customize

What do you dislike most about this product?

CRM aspect has room for improvement

What recommendations would you give to someone considering this product?

Help center and SuiteAnswers

Pros

Client Friendly Policies
Altruistic
Transparent
Helps Innovate

Cons

Less Generous

Arpit S.

Role: Consultant
Industry: Healthcare
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2023

One stop solution to all your payment processing.

Likeliness to Recommend

10 /10

What differentiates Oracle NetSuite Expense Management from other similar products?

Ease of customization Integration with third party application Tracking of data Reports Progressive and productive management Multiple Features Scalability

What is your favorite aspect of this product?

Review and approval process Provide valuable insights into business Reduce costs Auditing and budgeting Time management

What do you dislike most about this product?

Sometimes takes a while to load new pages Roles are complex Workflows are complex Custom reporting Bank reconciliation feature

What recommendations would you give to someone considering this product?

Easy to use and so many customization are possible with this. User friendly with minimum training Saved searches feature is easy to track data Global search is easy to find anything within Netsuite Financial management is best with this

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Alexandria C.

Role: C-Level
Industry: Construction
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2023

Sales team extensively over promises

Likeliness to Recommend

5 /10

What differentiates Oracle NetSuite Expense Management from other similar products?

Originally it seemed flexible. It is not flexible.

What is your favorite aspect of this product?

Visibility on all expenses, bills etc

What do you dislike most about this product?

Not flexible at all. All upgrades mess with existing scripts. WMS is garbage.

What recommendations would you give to someone considering this product?

Unless you can use out of the box find something else.

Pros

Security Protects
Continually Improving Product
Includes Product Enhancements
Friendly Negotiation

Cons

Vendor Friendly Policies
Less Fair
Vendor's Interest First

Oracle NetSuite Expense Management

What is Oracle NetSuite Expense Management?

Company Details

Need Assistance?

Awards & Recognition

Oracle NetSuite Expense Management Ratings

80 Likeliness to Recommend

94 Plan to Renew

1 Since last award

75 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+69 Net Emotional Footprint

How much do users love Oracle NetSuite Expense Management?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Multi Currency The ability to record expenses in multiple currencies in a single report.

Expense Policy Aware Configurable with the organization’s expense policy by blocking an expense or travel booking, or raising an alert that prompts for a rationale for exceptions.

Desktop Browser Support Accessible from a web browser, anywhere and anytime, with the appropriate security measures.

Approval Workflow Approval or non-approval of submitted expenses, as well as pre-approval of travel and accommodations reservations before bookings are allowed to be finalized.

Receipt Image Submission The ability to take or import photos of the receipts supporting the expense.

Expense Detail Tracking Expense information related to the expense, including reason, attendees, project and/or client information, and whether an expense is re-billable to a client.

Single Sign-On (SSO) Login authentication linked to corporate login credentials, and user account information auto-populated to the expense profile.

Expense Itemization Itemize expenses off a single receipt, identifying specific line items to a person or activity, taxes, tips, and/or rebillable/non-rebillable items.

Travel and Accommodation Booking Booking with direct links to airline and hotel information, availability, upgrade options (subject to corporate policy and exception approval), and pricing.

Mobile App or Mobile Browser Support Facilitates the use of the mobile device to capture receipt images, allowing feature expense tracking and submission, with the convenience of mobility.

Optical Character Recognition Extraction of relevant information off a receipt image, and auto-import into the expense record. This includes itemization, taxes, and gratuities.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Oracle NetSuite Expense Management Reviews

Johan David T.

Easy to use. Great UI. Ideal for small/mid size

Likeliness to Recommend

Pros

Cons

Arpit S.

One stop solution to all your payment processing.

Likeliness to Recommend

Pros

Alexandria C.

Sales team extensively over promises

Likeliness to Recommend

Pros

Cons

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1
Since last award

Feature Ratings

Multi Currency

Expense Policy Aware

Desktop Browser Support

Approval Workflow

Receipt Image Submission

Expense Detail Tracking

Single Sign-On (SSO)

Expense Itemization

Travel and Accommodation Booking

Mobile App or Mobile Browser Support

Optical Character Recognition

Vendor Capability Ratings

Ease of IT Administration

Quality of Features

Ease of Data Integration

Business Value Created

Breadth of Features

Ease of Implementation

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization

Availability and Quality of Training

Usability and Intuitiveness

Quickbooks Expense Tracking