Oracle

Oracle NetSuite Expense Management

Composite Score

7.2 /10

CX Score

7.1 /10

32 Reviews Write a Review

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What is Oracle NetSuite Expense Management?

NetSuite Expense Management offers powerful features that improve productivity, enable better tracking and compliance, maximize the accuracy and timeliness of expense reporting and enhance the overall experience.

Company Details

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Oracle NetSuite Expense Management Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle NetSuite Expense Management.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

94 Plan to Renew

1
Since last award

75 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+69 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle NetSuite Expense Management?

9% Negative

17% Neutral

74% Positive

Pros

Includes Product Enhancements
Security Protects
Continually Improving Product
Reliable

Cons

Less Generous
Under Delivered

Feature Ratings

Average 78

Multi Currency

Expense Policy Aware

Desktop Browser Support

Approval Workflow

Receipt Image Submission

Expense Detail Tracking

Single Sign-On (SSO)

Expense Itemization

Travel and Accommodation Booking

Mobile App or Mobile Browser Support

Optical Character Recognition

Vendor Capability Ratings

Average 74

Ease of IT Administration

Quality of Features

Ease of Data Integration

Business Value Created

Breadth of Features

Ease of Implementation

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization

Availability and Quality of Training

Usability and Intuitiveness

Oracle NetSuite Expense Management Reviews

Krista N.

Role: Finance
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2023

Great software if properly trained

Likeliness to Recommend

10 /10

What differentiates Oracle NetSuite Expense Management from other similar products?

I can't really answer these questions because this is my first job and the only software that I've used for ERP management. NetSuite is the only software that I've seen so I can't compare it to other similar products.

What is your favorite aspect of this product?

My favorite aspect of this product is the fact that there are so many routes of customization that you can go with in order to suit the needs of your company. I think that this is critical for any ERP tool due to the fact that it really is the base of any organization. I personally like that I can customize any report to my liking or business need to make powerful and informed decisions.

What do you dislike most about this product?

I dislike that there are so many different menus within the platform that it's confusing for someone learning or someone who hasn't had proper training on how to use the software. That is why I recommend anyone using this product to have proper training. Going off of that I think there is a longer learning curve for anyone transitioning into using this platform for the first time.

What recommendations would you give to someone considering this product?

For anyone considering this product, it is on the pricier side. However, if you are properly trained on how to use this software I believe that it's a great asset to any business' accounting. There are so many different features as well as customizations that you can implement within your organization's platform, so make sure that you are properly trained so that you can take advantage of these. There are trainings within NetSuite available, or you can go the third-party route and have an expert train you on the software. Do your research before deciding on any implementation within your company!

Pros

Reliable
Enables Productivity
Trustworthy
Effective Service

GEORGE NTHALE K.

Role: Consultant
Industry: Not for Profit
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2023

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Oracle NetSuite Expense Management from other similar products?

It is number one cloud solution

What is your favorite aspect of this product?

All products

What do you dislike most about this product?

No matter what it takes this is the solution to use

What recommendations would you give to someone considering this product?

This is solution to use

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Alex B.

Role: Information Technology
Industry: Telecommunications
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2023

Likeliness to Recommend

9 /10

Pros

Security Protects
Helps Innovate
Reliable
Performance Enhancing

Oracle NetSuite Expense Management

What is Oracle NetSuite Expense Management?

Company Details

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Awards & Recognition

Oracle NetSuite Expense Management Ratings

80 Likeliness to Recommend

94 Plan to Renew

1 Since last award

75 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+69 Net Emotional Footprint

How much do users love Oracle NetSuite Expense Management?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Multi Currency The ability to record expenses in multiple currencies in a single report.

Expense Policy Aware Configurable with the organization’s expense policy by blocking an expense or travel booking, or raising an alert that prompts for a rationale for exceptions.

Desktop Browser Support Accessible from a web browser, anywhere and anytime, with the appropriate security measures.

Approval Workflow Approval or non-approval of submitted expenses, as well as pre-approval of travel and accommodations reservations before bookings are allowed to be finalized.

Receipt Image Submission The ability to take or import photos of the receipts supporting the expense.

Expense Detail Tracking Expense information related to the expense, including reason, attendees, project and/or client information, and whether an expense is re-billable to a client.

Single Sign-On (SSO) Login authentication linked to corporate login credentials, and user account information auto-populated to the expense profile.

Expense Itemization Itemize expenses off a single receipt, identifying specific line items to a person or activity, taxes, tips, and/or rebillable/non-rebillable items.

Travel and Accommodation Booking Booking with direct links to airline and hotel information, availability, upgrade options (subject to corporate policy and exception approval), and pricing.

Mobile App or Mobile Browser Support Facilitates the use of the mobile device to capture receipt images, allowing feature expense tracking and submission, with the convenience of mobility.

Optical Character Recognition Extraction of relevant information off a receipt image, and auto-import into the expense record. This includes itemization, taxes, and gratuities.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Oracle NetSuite Expense Management Reviews

Krista N.

Great software if properly trained

Likeliness to Recommend

Pros

GEORGE NTHALE K.

Fantastic product

Likeliness to Recommend

Pros

Alex B.

Likeliness to Recommend

Pros

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Feature Ratings

Multi Currency

Expense Policy Aware

Desktop Browser Support

Approval Workflow

Receipt Image Submission

Expense Detail Tracking

Single Sign-On (SSO)

Expense Itemization

Travel and Accommodation Booking

Mobile App or Mobile Browser Support

Optical Character Recognition

Vendor Capability Ratings

Ease of IT Administration

Quality of Features

Ease of Data Integration

Business Value Created

Breadth of Features

Ease of Implementation

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization

Availability and Quality of Training

Usability and Intuitiveness

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