In Partnership With SelectHub
What is Oracle CX Sales?
Accelerate growth with the power of data, AI, and machine learning to bring together all aspects of the customer experience. Oracle Engagement Cloud provides a comprehensive set of capabilities to help sales leaders transition smoothly from sales planning and execution through customer onboarding, account management, and support services.
Company Details
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In Partnership With SelectHub
Oracle CX Sales Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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81 Likeliness to Recommend
1
Since last award
94 Plan to Renew
79 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Oracle CX Sales?
Pros
- Respectful
- Security Protects
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Customer Service Management
Telephony and Call Center Management
Sales Management
Analytics and Reporting
Marketing Management
Account and Contact Management
Activity and Workflow Management
Quote Contract and Proposal
Collaboration
Mobile
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Usability and Intuitiveness
Vendor Support
Ease of Data Integration
Breadth of Features
Ease of IT Administration
Availability and Quality of Training
Ease of Customization
Product Strategy and Rate of Improvement
Oracle CX Sales Reviews
- Role: Human Resources
- Industry: Healthcare
- Involvement: Initial Implementation
Submitted Dec 2022
Great product !!
Likeliness to Recommend
Pros
- Friendly Negotiation
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Anjali S.
- Role: Finance
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Dec 2022
Efficient for sales purposes
Likeliness to Recommend
What differentiates Oracle CX Sales from other similar products?
Interface is awesome, Dashboard is great. Tracking results provided by the software is great. Wide support functionality. Stabilizes operation performance. Optimized solution for sales, PR and marketing.
What is your favorite aspect of this product?
The user interface is very user friendly. Integration possibilities with oracle products are also available. It helps in automating tradeflows and it provides selling technique and service provision.
What do you dislike most about this product?
Sometimes there is inconsistency between UI and functionality. The dashboard performance is also slow at times. Sometimes system hangs while using it.
What recommendations would you give to someone considering this product?
Choose this product to solve problems such as, product functionality, service expertise and performance. The breadth of services it provides is amazing for sales and marketing, Also if your organization uses other oracle softwares then you should go for this product.
Pros
- Enables Productivity
- Effective Service
- Saves Time
- Respectful
Cons
- Less Performance Enhancing
Please tell us why you think this review should be flagged.
Akshitha A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Dec 2022
A complete package for any sales driven company.
Likeliness to Recommend
What differentiates Oracle CX Sales from other similar products?
Innovative and accurate Sales Prediction and forecasting. We have not seen these features working to perfection on other similar products
What is your favorite aspect of this product?
Customer data management and sales cataloging
What do you dislike most about this product?
Integration with few ERPs is not easy
What recommendations would you give to someone considering this product?
Go for trial version before deciding on the purchase.There are too many good features to consider.
Pros
- Reliable
- Trustworthy
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
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