In Partnership With SelectHub
What is Oracle CX Sales?
Accelerate growth with the power of data, AI, and machine learning to bring together all aspects of the customer experience. Oracle Engagement Cloud provides a comprehensive set of capabilities to help sales leaders transition smoothly from sales planning and execution through customer onboarding, account management, and support services.
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In Partnership With SelectHub
Oracle CX Sales Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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81 Likeliness to Recommend
1
Since last award
94 Plan to Renew
79 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Oracle CX Sales?
Pros
- Respectful
- Security Protects
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Customer Service Management
Telephony and Call Center Management
Sales Management
Analytics and Reporting
Marketing Management
Account and Contact Management
Activity and Workflow Management
Quote Contract and Proposal
Collaboration
Mobile
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Usability and Intuitiveness
Vendor Support
Ease of Data Integration
Breadth of Features
Ease of IT Administration
Availability and Quality of Training
Ease of Customization
Product Strategy and Rate of Improvement
Oracle CX Sales Reviews
- Role: Industry Specific Role
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Dec 2022
Easy to use and implement. Powerful reporting.
Likeliness to Recommend
Pros
- Continually Improving Product
- Helps Innovate
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Shubham S.
- Role: Sales Marketing
- Industry: Media
- Involvement: Initial Implementation
Submitted Dec 2022
One of the most effective and practical products.
Likeliness to Recommend
What differentiates Oracle CX Sales from other similar products?
Oracle CX Sales offers great features along with customisation. The customer suport of this software is excellent.
What is your favorite aspect of this product?
The customisation features that comes with handy options of modern features
What do you dislike most about this product?
I did not find anything that you can single out but if you really want skin out of it, the price could be more aggressive.
What recommendations would you give to someone considering this product?
The product is great, comes with many flawless features and great customer support. Some people can feel the Price of the software is high but you can take it considering great customer support and good amount features in it.
Pros
- Enables Productivity
- Trustworthy
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
Nitin T.
- Role: Sales Marketing
- Industry: Banking
- Involvement: End User of Application
Submitted Dec 2022
Review for Oracle CRM
Likeliness to Recommend
What differentiates Oracle CX Sales from other similar products?
The capability to integrate with a number of platforms is great. I also liked the UI interface which is much better than the other competitor platforms that I have used.
What is your favorite aspect of this product?
Great with tracking opportunities and customer engagement with neat reporting options
What do you dislike most about this product?
Few limitations in terms of flexibility but overall a great experiance Oracle CRM
What recommendations would you give to someone considering this product?
Check for your business requirements. If you are dealing with a smaller group of target audience, you might want to use lighter tools that are low on pricing
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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