Oracle CX Sales Logo
Oracle CX Sales Logo
Oracle

Oracle CX Sales

8.3 /10
Get Demo

In Partnership With SelectHub

Claim Software
Category
Oracle CX Sales
8.3 /10

What is Oracle CX Sales?

Accelerate growth with the power of data, AI, and machine learning to bring together all aspects of the customer experience. Oracle Engagement Cloud provides a comprehensive set of capabilities to help sales leaders transition smoothly from sales planning and execution through customer onboarding, account management, and support services.

Company Details

Book a Free Demo Today!

See it in action with a free demo.

Click below to sign up on our partner's website.

Get Demo

In Partnership With SelectHub

Awards & Recognition

Oracle CX Sales won the following awards in the Customer Relationship Management - Enterprise category

Filter By

Oracle CX Sales Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle CX Sales.

81 Likeliness to Recommend

1
Since last award

94 Plan to Renew

79 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle CX Sales?

4% Negative
6% Neutral
90% Positive

Pros

  • Respectful
  • Security Protects
  • Helps Innovate
  • Reliable

Feature Ratings

Average 82

Lead Management

85

Customer Service Management

84

Telephony and Call Center Management

84

Sales Management

83

Analytics and Reporting

83

Marketing Management

82

Account and Contact Management

82

Activity and Workflow Management

82

Quote Contract and Proposal

81

Collaboration

80

Mobile

76

Vendor Capability Ratings

Average 81

Ease of Implementation

84

Quality of Features

83

Business Value Created

83

Usability and Intuitiveness

82

Vendor Support

81

Ease of Data Integration

80

Breadth of Features

80

Ease of IT Administration

80

Availability and Quality of Training

79

Ease of Customization

78

Product Strategy and Rate of Improvement

78

Oracle CX Sales Reviews

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jul 2021

Priced right-feature light

Likeliness to Recommend

1 /10

Pros

  • Caring
  • Respectful
  • Friendly Negotiation
  • Continually Improving Product

Cons

  • Less Reliable
  • Under Delivered
  • Inhibits Innovation

Frank C.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Easy to use, great features/capability, bit costly

Likeliness to Recommend

9 /10

What differentiates Oracle CX Sales from other similar products?

Provides a competitively differentiated, high value, authentic B2C customer service experience for customers in most industries.

What is your favorite aspect of this product?

It's total cost of ownership (TCO) vs Salesforce

What do you dislike most about this product?

There are Multiple Contact points required when going thru the Mobile App

What recommendations would you give to someone considering this product?

Consider acquiring Oracle Engagement Cloud vs. just Sales Cloud, as you will receive both Sales and Service capabilities for only a slightly higher price.

Pros

  • Enables Productivity
  • Caring
  • Includes Product Enhancements
  • Helps Innovate

Chandra Sekhar M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Price is a critical factor and UX can be better

Likeliness to Recommend

6 /10

What differentiates Oracle CX Sales from other similar products?

Integration to ERP

What is your favorite aspect of this product?

Direct integration to erp or fusion

What do you dislike most about this product?

UX and ease of customization

What recommendations would you give to someone considering this product?

Strong erp integration

Pros

  • Helps Innovate
  • Continually Improving Product
  • Unique Features
  • Inspires Innovation

Cons

  • Less Efficient Service
  • Less Respectful
  • Vendor Friendly Policies

Most Popular Oracle CX Sales Comparisons