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Oracle CPQ Logo
Oracle

Oracle CPQ

Composite Score
7.6 /10
CX Score
8.0 /10
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Category
Oracle CPQ
7.6 /10

What is Oracle CPQ?

Oracle Configure, Price, Quote (CPQ) guides customers through a step-by-step process of entering a correctly configured and fully detailed purchase order. Once a correctly configured order is entered, the CPQ solution responds with a price quote including all the proper discounts, terms, and conditions for this specific customer. If the customer accepts the quote, it then becomes an order. The solution improves order accuracy, shortens sales cycles, and lowers operational costs. It is the only configure, price, quote solution available today that is designed to connect the front- and back-office.

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Awards & Recognition

Oracle CPQ won the following awards in the Configure, Price, Quote category

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Oracle CPQ Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle CPQ.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

93 Plan to Renew

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle CPQ?

0% Negative
7% Neutral
93% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Inspires Innovation
  • Respectful

Feature Ratings

Average 78

Product and Service Configuration

83

Quote Development and Administration

82

Rules Engine

79

Guided Selling

78

Multi Currency

77

Visual Configuration

77

Discounting Management

77

Catalog Management

77

Workflow & Approvals

76

Reporting and Analytics

75

Application Integration

75

Vendor Capability Ratings

Average 78

Breadth of Features

85

Ease of Data Integration

84

Ease of Customization

82

Business Value Created

79

Quality of Features

79

Availability and Quality of Training

78

Ease of IT Administration

77

Ease of Implementation

74

Product Strategy and Rate of Improvement

73

Vendor Support

72

Usability and Intuitiveness

71

Oracle CPQ Reviews

Louis B.

  • Role: Finance
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Highly adaptable and powerful CPQ

Likeliness to Recommend

9 /10

What differentiates Oracle CPQ from other similar products?

Since we started using Oracle CPQ we observed an incredible improvement in our revenue stream so that is why this has become more and more important for our company to boost our income and productivity. We may create complex sales quotes fast and correctly using Oracle CPQ. Oracle CPQ is adaptable and the most effective CPQ platform.

What is your favorite aspect of this product?

It automates the entire process after consolidating the necessary data, which includes configurations, pricing, discounts, bulk orders, and other factors. Oracle CPQ is dramatically reducing the time and cost we spend to quote. Through the speedier delivery of product or service suggestions, customized setups, and pricing, Oracle CPQ has enabled our business to shorten our sales cycle. The product has met our all expectations.

What do you dislike most about this product?

A daunting task of main setup and certain extensive customizations, and configurations may be present at the beginning that can't be done without IT assistance. But when it is used properly according to the support service guidelines, it seems to be very obvious and is simple to modify to our company needs.

What recommendations would you give to someone considering this product?

We are all aware that a shorter sales cycle, quicker contract closure, and a quick shift to the next prospect all contribute to a greater and more effective ROI. However, to accomplish these goals, you will need Oracle CPQ because it is the only CPQ platform that not only shortens the time but also the costs associated with quoting.

Pros

  • Helps Innovate
  • Trustworthy
  • Unique Features
  • Inspires Innovation

Darlene l.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Service numerous environments at once

Likeliness to Recommend

8 /10

What differentiates Oracle CPQ from other similar products?

There aren't many products on the market that will provide the kind of tangible, quantifiable return on investment but the Oracle CPQ is capable of doing so. The best ever aspect is that it can serve numerous environments at once and is not dependent on ERP applications. To improve the efficiency of deal management and quoting procedures we only trust Oracle CPQ.

What is your favorite aspect of this product?

Oracle CPQ Platform is an amazing and interactive CPQ technology. We no longer need to spend time and money contacting product specialists to get advice on how to position a product for customers because every tool and feature we need is available within the toolbox of Oracle CPQ. When it comes to native connectors, the Oracle CPQ suite outperforms competitors.

What do you dislike most about this product?

Internet speed can occasionally cause problems with lost data and latency. If the Internet speed is slow the entire quoting process took a little too long to finish. Some new features are more effective than old ones but they need deep comprehension and if you don't have enough knowledge about their usage they will give an incomplete feel.

What recommendations would you give to someone considering this product?

A strong subscription selling basis will be provided by Oracle CPQ to its users. It guides its users through the entire process of developing a seamless subscription service because it was smartly designed to host, administer, maintain, and enhance complicated configurations and pricing. Any business looking for a robust CPQ platform should choose it with confidence.

Pros

  • Effective Service
  • Caring
  • Fair
  • Acts with Integrity

Kim C.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2021

Powerful toolset which is also easy to use.

Likeliness to Recommend

9 /10

What differentiates Oracle CPQ from other similar products?

Data/Product Integration with Salesforce Approval management Customizations

What is your favorite aspect of this product?

Customization, Streamlined approvals

What do you dislike most about this product?

Formatting of Statement of work for quotes can be difficult to work with

What recommendations would you give to someone considering this product?

Its a great product, especially when used with Salesforce

Pros

  • Enables Productivity
  • Helps Innovate
  • Continually Improving Product
  • Reliable

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