Oracle CPQ Logo
Oracle CPQ Logo
Oracle

Oracle CPQ

Composite Score
7.6 /10
CX Score
8.0 /10
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Category
Oracle CPQ
7.6 /10

What is Oracle CPQ?

Oracle Configure, Price, Quote (CPQ) guides customers through a step-by-step process of entering a correctly configured and fully detailed purchase order. Once a correctly configured order is entered, the CPQ solution responds with a price quote including all the proper discounts, terms, and conditions for this specific customer. If the customer accepts the quote, it then becomes an order. The solution improves order accuracy, shortens sales cycles, and lowers operational costs. It is the only configure, price, quote solution available today that is designed to connect the front- and back-office.

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Awards & Recognition

Oracle CPQ won the following awards in the Configure, Price, Quote category

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Oracle CPQ Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle CPQ.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

93 Plan to Renew

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle CPQ?

0% Negative
7% Neutral
93% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Inspires Innovation
  • Respectful

Feature Ratings

Average 78

Product and Service Configuration

83

Quote Development and Administration

82

Rules Engine

79

Guided Selling

78

Multi Currency

77

Visual Configuration

77

Discounting Management

77

Catalog Management

77

Workflow & Approvals

76

Reporting and Analytics

75

Application Integration

75

Vendor Capability Ratings

Average 78

Breadth of Features

85

Ease of Data Integration

84

Ease of Customization

82

Business Value Created

79

Quality of Features

79

Availability and Quality of Training

78

Ease of IT Administration

77

Ease of Implementation

74

Product Strategy and Rate of Improvement

73

Vendor Support

72

Usability and Intuitiveness

71

Oracle CPQ Reviews

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jul 2022

Easy integration and to simplified.

Likeliness to Recommend

8 /10

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Unique Features

Megan B.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Incredibly best CPQ platform

Likeliness to Recommend

9 /10

What differentiates Oracle CPQ from other similar products?

Our complicated goods are configured using Oracle CPQ, which also generates bids and orders. In favor of the brand-new cloud-based CPQ software, we replaced the outdated Oracle Configurator. Even though there are numerous advantages, the main one is our capacity to anticipate accurately and identify trends in the market and the behavior of goods and services.

What is your favorite aspect of this product?

Our enterprise chooses to expedite the full opportunity-to-quote-to-order process with Oracle Configure Price Quote (Oracle CPQ), including product selection, configuration, pricing, quoting, purchasing, and approval procedures. I like each aspect of Oracle CPQ. We generate and renew quotes, and agreements, renew them, edit them, copy them, manage prices, and discounts, manage approvals using workflows, issue alerts, create outputs, utilize reports, and use a variety of interfaces connecting to CRM, ERPS, integrators, etc. in our system.

What do you dislike most about this product?

Price is an issue, as it is with practically every Oracle product. Setting up rules and configurations might take time as well, depending on how complicated our items are. Our system's most challenging component is documented since we still utilize the original Document Designer, an antiquated tool that is difficult to use.

What recommendations would you give to someone considering this product?

I suggest it because of the aesthetic features of CPQ and the extensive customizability that provide an excellent user experience. For cost estimation, we utilize Oracle CPQ. All of our apps use CPQ, which is our pricing engine, to obtain the final list price. The pricing feature allows for varied price reductions based on different time commitments.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Effective Service

Stephen L.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

The easiest tool to utilize

Likeliness to Recommend

8 /10

What differentiates Oracle CPQ from other similar products?

Oracle CPQ effectively addresses the lack of a formal quote-to-cash procedure at various businesses I've worked with. It is inefficient for an organization to be run by separate systems that handle things like bids, quotations, etc.

What is your favorite aspect of this product?

In our business, Oracle CPQ and Salesforce are linked. It is utilized to generate quotations by many of our important business units. It is used by sales professionals to set up quotations for possible orders. We also intended it to serve as a pricing hub; I like its ability to function as a pricing hub when a variety of apps use it. We could have improved the information model, the set of recommendations, and a lot of other elements.

What do you dislike most about this product?

The biggest loss to the product is a lack of training in capabilities. Although a review of new capability is used, utilization of that performance is allowed for self-discovery as well as try and error as our unique system demands. The user interface might use some additional enhancements, but so far I haven't seen any significant flaws with this software.

What recommendations would you give to someone considering this product?

At the interface level, it offers a thorough depiction of the parts in a pleasing and simple layout. Since it is an Oracle product, along with other factors, its cost is considerable, but it may still be purchased without a bigger risk of investment loss. Compared to Oracle Configurator, which we are abandoning, it is a vast improvement.

Pros

  • Caring
  • Client Friendly Policies
  • Acts with Integrity
  • Client's Interest First

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