Oracle

Oracle Content Management

Composite Score

7.8 /10

CX Score

8.1 /10

59 Reviews Write a Review

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What is Oracle Content Management?

Remove content silos and update most current documents, images, and rich media files. Manage end-to-end content lifecycle from creation to archiving and automate business processes with prebuilt enterprise application integrations.

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Oracle Content Management Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle Content Management.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

96 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 91%
Negotiation and Contract:: 89%
Conflict Resolution:: 90%
Strategy & Innovation:: 90%
Service Experience:: 90%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle Content Management?

2% Negative

7% Neutral

91% Positive

Pros

Performance Enhancing
Enables Productivity
Effective Service
Transparent

Feature Ratings

Average 82

Search

File Conversion

Ediscovery Audit Trail

Access Permissions Management

Collaboration

Capture Channels

File Approvals Esignatures

ECM Document Management

Workflow Process Automation

Metadata Management

Mobile

Vendor Capability Ratings

Average 82

Ease of Data Integration

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Implementation

Ease of IT Administration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Breadth of Features

Vendor Support

Oracle Content Management Reviews

Siddharth G.

Role: Student Academic
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2023

Great buy for your org

Likeliness to Recommend

8 /10

What differentiates Oracle Content Management from other similar products?

Does not exactly differ. The contents are mostly similar to other providers.

What is your favorite aspect of this product?

It’s cheaper and support is good

What do you dislike most about this product?

Nothing to dislike

What recommendations would you give to someone considering this product?

Definitely a good buy

Pros

Helps Innovate
Trustworthy
Unique Features
Client Friendly Policies

Kunal M.

Role: Information Technology
Industry: Utilities
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2024

Extremely positive responses by Business users

Likeliness to Recommend

9 /10

What differentiates Oracle Content Management from other similar products?

Opentext ECM solution has compatibility issues with Oracle products however Oracle content management has been stellar with

What is your favorite aspect of this product?

Search and workflow management systems

What do you dislike most about this product?

AI capability not built from SDK or kernel level

What recommendations would you give to someone considering this product?

Please adopt GenAI and LLM capabilities as there is a massive uptake on these 2 fronts

Pros

Trustworthy
Respectful
Altruistic
Acts with Integrity

Jessica B.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2022

Effective Content Management Package.

Likeliness to Recommend

9 /10

What differentiates Oracle Content Management from other similar products?

The software is the best and stable management platform which allows the easy file management, content editing and the report that the tool creates are valuable.

What is your favorite aspect of this product?

Responsive tools and its clean interface allows effective access of various functions and the overall content management quality through the software is excellent,

What do you dislike most about this product?

Dislike about this software, i got none to underline or report because everything from the training was easy and the implementation does not require much technical experience.

What recommendations would you give to someone considering this product?

Effective content integration and the publication functions are quite excellent. Through this software managing the project contacts and the data analytics production is easy and fantastic.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Oracle Content Management

What is Oracle Content Management?

Company Details

Book a Free Demo Today!

Oracle Content Management Ratings

87 Likeliness to Recommend

1 Since last award

96 Plan to Renew

86 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Oracle Content Management?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Search The system can search an entire body of a document for a keyword or phrase.

File Conversion You can convert files from given types to other formats within the ECM system (e.g. from Word to PDF).

Ediscovery Audit Trail The extent to which files and file histories are tracked & ability to manage files en masse for the purposes of legal proceedings

Access Permissions Management The granularity of user-access controls that can be configured in the ECM system

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Capture Channels Variety of ways a file can be ingested into the ECM system

File Approvals Esignatures Ability to capture approvals by the ECM system as part of a workflow

ECM Document Management Includes lifecycle management, access and permissions, and ability to administer, view, create, edit, and delete content assets.

Workflow Process Automation The extent to and ease of which actions within the system can be configured to be performed automatically

Metadata Management A metadata layer makes reporting easy and eliminates the need for coding and SQL, allowing users to see and access information in simple business language.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Oracle Content Management Reviews

Siddharth G.

Great buy for your org

Likeliness to Recommend

Pros

Kunal M.

Extremely positive responses by Business users

Likeliness to Recommend

Pros

Jessica B.

Effective Content Management Package.

Likeliness to Recommend

Pros

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Feature Ratings

Search

File Conversion

Ediscovery Audit Trail

Access Permissions Management

Collaboration

Capture Channels

File Approvals Esignatures

ECM Document Management

Workflow Process Automation

Metadata Management

Mobile

Vendor Capability Ratings

Ease of Data Integration

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Implementation

Ease of IT Administration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Breadth of Features

Vendor Support