What is Oracle Commerce?
Oracle Commerce is everything you need to succeed in the next era of commerce, now with Retail and B2B in a single SaaS platform. Enable customers to research and buy their products anytime, anywhere. Oracle allows you to provide your customers with a personalized, rich, and consistent experience across all channels.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
95 Plan to Renew
79 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Oracle Commerce?
Pros
- Acts with Integrity
- Effective Service
- Fair
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Catalog Management
Order Management
Content Localization
Retargeting Capabilities
Payment Processing
Integrated Search
Reporting and Analytics
Predictive Recommendations
Order Portal
Microsite Management
Content Management
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Breadth of Features
Ease of Customization
Quality of Features
Ease of Data Integration
Ease of IT Administration
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Product Strategy and Rate of Improvement
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Oracle Commerce Reviews
- Role: Human Resources
- Industry: Finance
- Involvement: End User of Application
Submitted Jul 2020
Everything about the product is disappointing
Likeliness to Recommend
Cons
- Less Reliable
- Less Efficient Service
- Less Effective Service
Please tell us why you think this review should be flagged.
Edith E.
- Role: Information Technology
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jul 2020
User-friendly, very beneficial, stable & robust.
Likeliness to Recommend
What differentiates Oracle Commerce from other similar products?
It provides the best cohesive online customer experience with sophisticated merchandising, marketing, content personalization and automated recommendations.
What is your favorite aspect of this product?
It helps small to large businesses create and manage web stores, social sites and mobile applications with search engine optimization.
What do you dislike most about this product?
If an error is made in initial product definition and hierarchy set up, they live in the instance permanently.
What recommendations would you give to someone considering this product?
You will enjoy using the product with all its benefits but pay close attention to support.
Pros
- Enables Productivity
- Helps Innovate
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted Jul 2020
Easy to use
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Includes Product Enhancements
Please tell us why you think this review should be flagged.
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