Oracle

Oracle Commerce

Composite Score

8.6 /10

CX Score

8.8 /10

91 Reviews Write a Review

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What is Oracle Commerce?

Oracle Commerce is everything you need to succeed in the next era of commerce, now with Retail and B2B in a single SaaS platform. Enable customers to research and buy their products anytime, anywhere. Oracle allows you to provide your customers with a personalized, rich, and consistent experience across all channels.

Company Details

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Awards & Recognition

Oracle Commerce won the following awards in the B2B eCommerce category

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2025 Emotional Footprint Champion

Latest Award, 2025

Conflict Resolution

Latest Award, 2025

2024 Data Quadrant Champion

2024

3 Top Rated Capabilities

2 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Product Impact
Conflict Resolution

2024

2023 Data Quadrant Champion

2023

4 Top Rated Capabilities

9 Top Rated Features

2023

3 Top Rated Capabilities

3 Top Rated Features

2022

Oracle Commerce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle Commerce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

79 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 89%
Negotiation and Contract:: 83%
Conflict Resolution:: 94%
Strategy & Innovation:: 85%
Service Experience:: 90%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle Commerce?

3% Negative

7% Neutral

90% Positive

Pros

Acts with Integrity
Effective Service
Fair
Trustworthy

Feature Ratings

Average 80

Multi-Language Support

Guided Selling

Catalog Management

Order Management

ERP Integration

Content Localization

Payment Processing

Reporting and Analytics

Shopping Cart Management

Integrated Search

Multi-Storefront

Vendor Capability Ratings

Average 78

Ease of Implementation

Business Value Created

Breadth of Features

Quality of Features

Ease of Customization

Ease of Data Integration

Ease of IT Administration

Availability and Quality of Training

Usability and Intuitiveness

Vendor Support

Product Strategy and Rate of Improvement

Also Featured in...

B2C eCommerce

Score 8.6

View Oracle Commerce in this category (opens in a new tab)

Oracle Commerce Reviews

Shweta S.

Role: Finance
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2024

Robust platform for seamless online transactions.

Likeliness to Recommend

9 /10

What differentiates Oracle Commerce from other similar products?

Oracle Commerce stands out for its comprehensive suite of e-commerce solutions, offering scalability, personalization, and deep integration capabilities.

What is your favorite aspect of this product?

My favorite aspect of Oracle Commerce is its flexibility to adapt to diverse business needs while providing a seamless and engaging customer experience.

What do you dislike most about this product?

The complexity of implementation and maintenance can be challenging for smaller businesses with limited resources.

What recommendations would you give to someone considering this product?

Ensure thorough planning, adequate resources, and expert support to maximize the benefits of Oracle Commerce and mitigate implementation challenges.

Pros

Effective Service
Generous Negotitation
Continually Improving Product
Unique Features

Alex L.

Role: Operations
Industry: Transportation
Involvement: Vendor Management and Renewal

Validated Review

Verified Reviewer

Submitted Apr 2024

Just could be heaps better

Likeliness to Recommend

7 /10

What differentiates Oracle Commerce from other similar products?

Honestly, nothing

What is your favorite aspect of this product?

Honestly, nothing

What do you dislike most about this product?

That I was forced to use it

What recommendations would you give to someone considering this product?

Just don't

Pros

Unique Features
Reliable
Transparent
Security Protects

Cons

Less Generous
Under Delivered
Less Productive

Vijay D.

Role: Sales Marketing
Industry: Food and Beverage
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2024

Effective Tool for Business Database Management

Likeliness to Recommend

9 /10

What differentiates Oracle Commerce from other similar products?

It's more reliable and trustworthy than others similar application in database management. It's used by many companies to manage their workload and data.

What is your favorite aspect of this product?

It's providing complete help to manage our data without any intereption.

What do you dislike most about this product?

Nothing, even i tried many features all i love to use.

What recommendations would you give to someone considering this product?

If you are looking for new technology to manage your workload and data management then consider Oracle technology

Pros

Helps Innovate
Performance Enhancing
Effective Service
Inspires Innovation

Oracle Commerce

What is Oracle Commerce?

Company Details

Book a Free Demo Today!

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

Oracle Commerce Ratings

88 Likeliness to Recommend

96 Plan to Renew

79 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Oracle Commerce?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Multi-Language Support Send or translate alerts in multiple languages.

Guided Selling Determines the best products to offer based on sales rep's answers to product requirements, quantities, needs etc.

Catalog Management Includes customizable shipping and payment options, product pricing, advanced catalog search, and navigation.

Order Management Includes order entry, order processing, order tracking, and parts management.

ERP Integration Ability to integrate with Enterprise Resource Planning software

Content Localization The solution provides support for multiple languages and currencies.

Payment Processing Includes credit card processing, debit card processing, and payment verification.

Reporting and Analytics The solution provides the ability to create metrics-driven dashboards and reports showing unique visitors, click-through, conversions, payments etc.

Shopping Cart Management The solution provides robust functionality for shopping cart management (editable carts, saved carts, targeted offers in cart, cart discounting etc.)

Integrated Search The solution provides robust product search functionality; search results can be ordered multiple ways.

Multi-Storefront Enables businesses to launch and manage multiple different storefronts from a single platform.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

B2C eCommerce

Oracle Commerce Reviews

Shweta S.

Robust platform for seamless online transactions.

Likeliness to Recommend

Pros

Alex L.

Just could be heaps better

Likeliness to Recommend

Pros

Cons

Vijay D.

Effective Tool for Business Database Management

Likeliness to Recommend

Pros

Most Popular Oracle Commerce Comparisons

Adobe Commerce

Shopify Plus

BigCommerce

SAP Commerce Cloud

FastSpring

Salesforce B2B Commerce Cloud

Feature Ratings

Multi-Language Support

Guided Selling

Catalog Management

Order Management

ERP Integration

Content Localization

Payment Processing

Reporting and Analytics

Shopping Cart Management

Integrated Search

Multi-Storefront

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Breadth of Features

Quality of Features

Ease of Customization

Ease of Data Integration

Ease of IT Administration

Availability and Quality of Training

Usability and Intuitiveness

Vendor Support

Product Strategy and Rate of Improvement