Oracle

Oracle Cloud Infrastructure

Composite Score

8.9 /10

CX Score

9.1 /10

76 Reviews Write a Review

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What is Oracle Cloud Infrastructure?

From the most comprehensive portfolio of cloud solutions, to the world’s #1 enterprise database, Oracle offers the choice and flexibility to meet your business requirements.

Company Details

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Awards & Recognition

Oracle Cloud Infrastructure won the following awards in the Cloud Infrastructure as a Service category

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3 Top Rated Capabilities

8 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience

2024

7 Top Rated Capabilities

9 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2023

5 Top Rated Capabilities

8 Top Rated Features

2023

Oracle Cloud Infrastructure Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle Cloud Infrastructure.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

84 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 95%
Negotiation and Contract:: 90%
Conflict Resolution:: 91%
Strategy & Innovation:: 93%
Service Experience:: 93%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle Cloud Infrastructure?

0% Negative

4% Neutral

96% Positive

Pros

Performance Enhancing
Helps Innovate
Enables Productivity
Respectful

Feature Ratings

Average 85

Data Migration

Capacity Management

Regulatory Compliance

Systems Performance Management

SLA Management

Cloud Backup

Analytics and Reporting

Access Management

Load Balancing

Multi Cloud Management

Cloud Integration

Vendor Capability Ratings

Average 83

Business Value Created

Quality of Features

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Vendor Support

Ease of Customization

Ease of IT Administration

Breadth of Features

Availability and Quality of Training

Ease of Data Integration

Oracle Cloud Infrastructure Reviews

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Dec 2022

One of the greatest infrastructure provider

Likeliness to Recommend

9 /10

Pros

Continually Improving Product
Reliable
Enables Productivity
Efficient Service

Machteld'Teran B.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

Easy migration of PeopleSoft.

Likeliness to Recommend

10 /10

What differentiates Oracle Cloud Infrastructure from other similar products?

The Finances division uses the Oracle Cloud Infrastructure to manage and account for the company's spending. The platform has many user-friendly features and is crucial for small and medium-sized businesses. The business team is happy with the Oracle Cloud infrastructure since it improves their ability to see the products they have on hand. Oracle cloud infrastructure is a powerful cloud platform with a sizable user base and offers effective third-party integration options.

What is your favorite aspect of this product?

Cloud Infrastructure for Oracle Vault is a central location for managing and storing company data. We can also use its audit and identity services. Editing the secret manager is secure. To connect to a server and communicate with it, keys are crucial. The cloud is a great place to store sensitive information, but it is essential to keep it safe. I could organise the keys and hold the secrets in the vault.

What do you dislike most about this product?

In this highly competitive environment, the price of the services must be lowered. The user interface needs some improvement. Otherwise, cloud storage services have undergone a revolution. It would be fantastic to receive an SMS or two-form factor authenticator app. When I used the platform, just one user/password combination was available.

What recommendations would you give to someone considering this product?

This application appeals to us since it can offer an environment for managing applications, databases, and services. It is so strong that it provides additional support. Oracle Bare Metal is comparable to a real server in that you can tweak, scale up, and optimise it as needed and have access to the OS level. Additionally, it performs better than virtual machines.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Rahul w.

Role: Information Technology
Industry: Technology
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Nov 2022

Good IAAS service

Likeliness to Recommend

8 /10

What differentiates Oracle Cloud Infrastructure from other similar products?

Its dashboard is so simple and usable

What is your favorite aspect of this product?

As far now we did not find anything favourite

What do you dislike most about this product?

Need to improve customer support and its response time. SLA Not maintained.

What recommendations would you give to someone considering this product?

Use oracle cloud for small business

Pros

Respectful
Fair
Altruistic
Generous Negotitation

Oracle Cloud Infrastructure

What is Oracle Cloud Infrastructure?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2023 Emotional Footprint Champion

Oracle Cloud Infrastructure Ratings

88 Likeliness to Recommend

96 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Oracle Cloud Infrastructure?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Data Migration The ability to select and extract data from one storage system to another

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

Systems Performance Management Includes monitoring, analyzing and configuration in order to optimize performance and increase efficiency.

SLA Management Includes a contracted delivery time, automated escalations, and timely resolutions.

Cloud Backup Includes backup schedules, encryption algorithms, and data support.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Access Management Includes social sign-on, external authorization, and fraud detection.

Load Balancing Allows distribution of workloads across multiple computing resources.

Multi Cloud Management Includes multiple cloud computing services, file transfers, and security guarantee.

Cloud Integration Includes real-time data integration, APIs, and data quality.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Oracle Cloud Infrastructure Reviews

One of the greatest infrastructure provider

Likeliness to Recommend

Pros

Machteld'Teran B.

Easy migration of PeopleSoft.

Likeliness to Recommend

Pros

Rahul w.

Good IAAS service

Likeliness to Recommend

Pros

Most Popular Oracle Cloud Infrastructure Comparisons

Amazon EC2

Google Cloud

Microsoft Azure Virtual Machines

DigitalOcean

IBM Cloud Bare Metal

Alibaba Cloud

Feature Ratings

Data Migration

Capacity Management

Regulatory Compliance

Systems Performance Management

SLA Management

Cloud Backup

Analytics and Reporting

Access Management

Load Balancing

Multi Cloud Management

Cloud Integration

Vendor Capability Ratings

Business Value Created

Quality of Features

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Vendor Support

Ease of Customization

Ease of IT Administration

Breadth of Features

Availability and Quality of Training

Ease of Data Integration