Oracle

Oracle Cloud Infrastructure

Composite Score

8.9 /10

CX Score

9.1 /10

69 Reviews Write a Review

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What is Oracle Cloud Infrastructure?

From the most comprehensive portfolio of cloud solutions, to the world’s #1 enterprise database, Oracle offers the choice and flexibility to meet your business requirements.

Company Details

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Awards & Recognition

Oracle Cloud Infrastructure won the following awards in the Cloud Infrastructure as a Service category

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2024 Emotional Footprint Champion

Latest Award, 2024

Strategy and Innovation
Service Experience

Latest Award, 2024

7 Top Rated Capabilities

9 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2023

5 Top Rated Capabilities

8 Top Rated Features

2023

Oracle Cloud Infrastructure Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle Cloud Infrastructure.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

96 Plan to Renew

2
Since last award

84 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle Cloud Infrastructure?

0% Negative

4% Neutral

96% Positive

Pros

Performance Enhancing
Helps Innovate
Acts with Integrity
Security Protects

Feature Ratings

Average 85

Data Migration

Capacity Management

Regulatory Compliance

Cloud Backup

Access Management

Analytics and Reporting

Systems Performance Management

SLA Management

Load Balancing

Multi Cloud Management

Cloud Integration

Vendor Capability Ratings

Average 83

Business Value Created

Product Strategy and Rate of Improvement

Ease of Implementation

Usability and Intuitiveness

Quality of Features

Breadth of Features

Availability and Quality of Training

Ease of IT Administration

Vendor Support

Ease of Customization

Ease of Data Integration

Oracle Cloud Infrastructure Reviews

Rahul w.

Role: Information Technology
Industry: Technology
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Nov 2022

Good IAAS service

Likeliness to Recommend

8 /10

What differentiates Oracle Cloud Infrastructure from other similar products?

Its dashboard is so simple and usable

What is your favorite aspect of this product?

As far now we did not find anything favourite

What do you dislike most about this product?

Need to improve customer support and its response time. SLA Not maintained.

What recommendations would you give to someone considering this product?

Use oracle cloud for small business

Pros

Respectful
Fair
Altruistic
Generous Negotitation

Lisandro F.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Oct 2022

Plenty of products/services in reliable ecosystem

Likeliness to Recommend

9 /10

What differentiates Oracle Cloud Infrastructure from other similar products?

Leverages autonomous products that require no administration/configuration while keeping on-premise features. Azure integration

What is your favorite aspect of this product?

Oracle Autonomous Database offers a fully managed database environment available on a few minutes including almost all Oracle Database features

What do you dislike most about this product?

Nothing in particular

What recommendations would you give to someone considering this product?

Use the training material available in order to get knowledge of different products and services available

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Rovert W.

Role: Public Sector
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2022

Market Leader Alternative.

Likeliness to Recommend

10 /10

What differentiates Oracle Cloud Infrastructure from other similar products?

I've had a wonderful experience working with Oracle and most of the OCI staff. I want to give a special appreciation to the representative who is always happy to assist and does an exceptional job of connecting me with an outstanding Oracle resource when I need it. This is vital in terms of resilience, scalability, and processing power.

What is your favorite aspect of this product?

The OCI dashboard is the most innovative tool I have seen in this field, and it is also very user-friendly. I love owning the application. It was simple to calculate the expenditures and make a strategy when we needed to scale up or adjust the initial architecture when we needed to scale up or adjust it. We were able to get the technical resources available right away.

What do you dislike most about this product?

It is challenging to locate all instances of a certain service if they are spread across multiple compartments, and IDCS is not as tightly integrated as it should be in terms of the status of failures. One of Oracle's flaws is how difficult it is to integrate with other technologies. In the current state of affairs, there are only a few services that need to be updated.

What recommendations would you give to someone considering this product?

Oracle is one of the best systems for enterprise resource planning because it integrates all needs of an organization and each of its areas. I appreciate the appropriate levels of abstraction for all resources. Oracle Cloud is user-friendly, has strong service support, is easy to deploy cloud, and is cost-effective (compute, memory, disk, network.)

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Oracle Cloud Infrastructure

What is Oracle Cloud Infrastructure?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2023 Emotional Footprint Champion

Oracle Cloud Infrastructure Ratings

89 Likeliness to Recommend

1 Since last award

96 Plan to Renew

2 Since last award

84 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Oracle Cloud Infrastructure?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Data Migration The ability to select and extract data from one storage system to another

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

Cloud Backup Includes backup schedules, encryption algorithms, and data support.

Access Management Includes social sign-on, external authorization, and fraud detection.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Systems Performance Management Includes monitoring, analyzing and configuration in order to optimize performance and increase efficiency.

SLA Management Includes a contracted delivery time, automated escalations, and timely resolutions.

Load Balancing Allows distribution of workloads across multiple computing resources.

Multi Cloud Management Includes multiple cloud computing services, file transfers, and security guarantee.

Cloud Integration Includes real-time data integration, APIs, and data quality.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Oracle Cloud Infrastructure Reviews

Rahul w.

Good IAAS service

Likeliness to Recommend

Pros

Lisandro F.

Plenty of products/services in reliable ecosystem

Likeliness to Recommend

Pros

Rovert W.

Market Leader Alternative.

Likeliness to Recommend

Pros

Most Popular Oracle Cloud Infrastructure Comparisons

Amazon EC2

Google Cloud

Microsoft Azure Virtual Machines

DigitalOcean

IBM Cloud Bare Metal

Alibaba Cloud

1
Since last award

2
Since last award

2
Since last award

Feature Ratings

Data Migration

Capacity Management

Regulatory Compliance

Cloud Backup

Access Management

Analytics and Reporting

Systems Performance Management

SLA Management

Load Balancing

Multi Cloud Management

Cloud Integration

Vendor Capability Ratings

Business Value Created

Product Strategy and Rate of Improvement

Ease of Implementation

Usability and Intuitiveness

Quality of Features

Breadth of Features

Availability and Quality of Training

Ease of IT Administration

Vendor Support

Ease of Customization

Ease of Data Integration