Oracle

Oracle Cloud Infrastructure

Composite Score

8.7 /10

CX Score

9.0 /10

76 Reviews Write a Review

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What is Oracle Cloud Infrastructure?

From the most comprehensive portfolio of cloud solutions, to the world’s #1 enterprise database, Oracle offers the choice and flexibility to meet your business requirements.

Company Details

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Awards & Recognition

Oracle Cloud Infrastructure won the following awards in the Cloud Infrastructure as a Service category

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3 Top Rated Capabilities

8 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience

2024

7 Top Rated Capabilities

9 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2023

5 Top Rated Capabilities

8 Top Rated Features

2023

Oracle Cloud Infrastructure Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle Cloud Infrastructure.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

84 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 95%
Negotiation and Contract:: 90%
Conflict Resolution:: 91%
Strategy & Innovation:: 93%
Service Experience:: 93%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle Cloud Infrastructure?

0% Negative

4% Neutral

96% Positive

Pros

Performance Enhancing
Helps Innovate
Reliable
Enables Productivity

Feature Ratings

Average 85

Data Migration

Capacity Management

Regulatory Compliance

Systems Performance Management

SLA Management

Cloud Backup

Analytics and Reporting

Access Management

Load Balancing

Multi Cloud Management

Cloud Integration

Vendor Capability Ratings

Average 83

Business Value Created

Quality of Features

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Vendor Support

Ease of Customization

Ease of IT Administration

Breadth of Features

Availability and Quality of Training

Ease of Data Integration

Oracle Cloud Infrastructure Reviews

Lorenzoロレンツォ M.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2023

A favorite market-leading options

Likeliness to Recommend

10 /10

What differentiates Oracle Cloud Infrastructure from other similar products?

The Finances division uses the Oracle Cloud Infrastructure to monitor and report on expenditures. The platform offers various user-friendly features and is crucial for small and medium-sized businesses. The business team is happy with the Oracle Cloud architecture since it makes it simpler for them to see the products they now have on hand.

What is your favorite aspect of this product?

The central location for managing and storing business data is Vault, part of Oracle Cloud Infrastructure. We can also use its audit and identity services. Editing the secret manager is safe. For connecting to and talking with a server, keys are necessary. It is possible to store sensitive data safely, and it is possible to do so. I could arrange the keys and store the secrets in the vault.

What do you dislike most about this product?

In this intensely competitive environment, the price of the services must be lowered. The user interface may need some improvement. Otherwise, cloud storage services have undergone a revolution. It would be great to have an SMS or two-form factor authenticator app. When I used the platform, just one user/password combination was available.

What recommendations would you give to someone considering this product?

We prefer this tool since it can give apps, databases, and services a management environment. It is so strong that it provides additional support. In that you have access to the OS level and may modify, scale up, and optimize it as needed, Oracle Bare Metal is akin to a real server. Also, it performs better than virtual machines.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Srdan S.

Role: Information Technology
Industry: Gaming and Hospitality
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2023

Excellent cloud option for the enterprise

Likeliness to Recommend

10 /10

What differentiates Oracle Cloud Infrastructure from other similar products?

Two differentiators were key for me, inter availability zone network traffic which was a killer expense on AWS due to our HA use of distributed services and simplified management compared to AWS.

What is your favorite aspect of this product?

Twice the performance for half the prices of AWS.

What do you dislike most about this product?

Maybe some core services could have a bit better usability but nothing that can't be complemented by homemade solutions.

What recommendations would you give to someone considering this product?

Definitely give OCI a try, it's not in any case incumbent and the team really tries to earn your business.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jan 2023

Fantastic product!

Likeliness to Recommend

9 /10

Pros

Enables Productivity
Trustworthy
Inspires Innovation
Saves Time

Oracle Cloud Infrastructure

What is Oracle Cloud Infrastructure?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2023 Emotional Footprint Champion

Oracle Cloud Infrastructure Ratings

88 Likeliness to Recommend

96 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Oracle Cloud Infrastructure?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Data Migration The ability to select and extract data from one storage system to another

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

Systems Performance Management Includes monitoring, analyzing and configuration in order to optimize performance and increase efficiency.

SLA Management Includes a contracted delivery time, automated escalations, and timely resolutions.

Cloud Backup Includes backup schedules, encryption algorithms, and data support.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Access Management Includes social sign-on, external authorization, and fraud detection.

Load Balancing Allows distribution of workloads across multiple computing resources.

Multi Cloud Management Includes multiple cloud computing services, file transfers, and security guarantee.

Cloud Integration Includes real-time data integration, APIs, and data quality.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Oracle Cloud Infrastructure Reviews

Lorenzoロレンツォ M.

A favorite market-leading options

Likeliness to Recommend

Pros

Srdan S.

Excellent cloud option for the enterprise

Likeliness to Recommend

Pros

Fantastic product!

Likeliness to Recommend

Pros

Most Popular Oracle Cloud Infrastructure Comparisons

Amazon EC2

Google Cloud

Microsoft Azure Virtual Machines

DigitalOcean

IBM Cloud Bare Metal

Alibaba Cloud

Feature Ratings

Data Migration

Capacity Management

Regulatory Compliance

Systems Performance Management

SLA Management

Cloud Backup

Analytics and Reporting

Access Management

Load Balancing

Multi Cloud Management

Cloud Integration

Vendor Capability Ratings

Business Value Created

Quality of Features

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Vendor Support

Ease of Customization

Ease of IT Administration

Breadth of Features

Availability and Quality of Training

Ease of Data Integration