Oracle Business Process Management Logo
Oracle Business Process Management Logo
Oracle

Oracle Business Process Management

Composite Score
8.1 /10
CX Score
8.2 /10
Category
Oracle Business Process Management
8.1 /10

What is Oracle Business Process Management?

Oracle Business Process Management is the most complete and business user-friendly BPM solution available. It delivers real-time results via Business Activity Monitoring, supports design and implementation of all process types and case management flows, and delivers a rapid ROI while enhancing your operational effectiveness.

Company Details


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Awards & Recognition

Oracle Business Process Management won the following awards in the Business Process Management category

Oracle Business Process Management Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle Business Process Management.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

96 Plan to Renew

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle Business Process Management?

6% Negative
5% Neutral
89% Positive

Pros

  • Respectful
  • Security Protects
  • Helps Innovate
  • Enables Productivity

Feature Ratings

Average 81

Process Management

91

Business Rules Management

88

Knowledge and Document Management

83

Analytics and Reporting

83

BPM Workflow and Approvals

82

Process Simulation and Execution

82

Process Monitoring and Optimization

81

Process Modelling and Design

81

Collaboration

80

Deployment

78

Form and Report Building

78

Vendor Capability Ratings

Average 79

Business Value Created

83

Ease of Customization

80

Quality of Features

79

Availability and Quality of Training

79

Vendor Support

79

Usability and Intuitiveness

79

Ease of Data Integration

78

Ease of IT Administration

78

Product Strategy and Rate of Improvement

78

Breadth of Features

77

Ease of Implementation

76

Oracle Business Process Management Reviews

Peyton W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

An outstanding platform for business.

Likeliness to Recommend

10 /10

What differentiates Oracle Business Process Management from other similar products?

"Among the best Oracle Bpm tool sets available, this one is powerful. In my own experience, I have primarily used the JDeveloper framework, which enables the creation of flows using the BPMN notation, as well as the integration of ADF screens with SOA web services, and thanks to its Java language development, makes it easier to realize undefined requirements as needed.

What is your favorite aspect of this product?

Overall, it's a great solution that's simple to use, put into practice, and flawlessly adapts to BPMN 2 notation. We successfully migrated roughly 40 BPMs from our system to Oracle BPM over a year; even though we lacked a mechanism to do so automatically, we managed to do it on schedule from scratch, giving us the chance to examine some of them and make improvements.

What do you dislike most about this product?

MOS and customer service may both use some improvement. Lower-level technicians' knowledge and level of service are below par. The product still needs to be tuned. Ex: The libraries and deployment targets at the end of the screens during the installation phase are terrible. The complete installation will fail if you forget something here. The product is rather complicated and challenging to set up. Management of transactions and dehydration might both be made easier.

What recommendations would you give to someone considering this product?

Business processes can now be specified using BPMN thanks to Oracle BPM Suite, making it simple for the technical IT staff to take them up and automate them. On the evaluation for a new tool, Oracle BPM was to be the preferred tool. Oracle BPM is user-friendly, well-known, and includes KPIs for business-defined processes.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Melanie N.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

A simple-to-integrate ERP program

Likeliness to Recommend

10 /10

What differentiates Oracle Business Process Management from other similar products?

Supporting the complete confidentiality of the organization's data and documents stored on the cloud. Its cloud capabilities offer a safe platform with integrated tools like Apache Spark and Hadoop. Additionally, you may improve patching in Oracle and easily manage clusters using the tools shown.

What is your favorite aspect of this product?

This is a cloud-based, end-to-end enterprise performance management system. It has BI capabilities, an analytics platform, and effective reporting and alerting features. The incorporation of self-service into daily operations within the organization may be a smart place to start. With the help of profitability and predictive analysis, this solution can be used most effectively in the financial sector. There are many choices for customization. Excellent and prompt customer service is provided.

What do you dislike most about this product?

You age twice as quickly while using it. The concepts are out of date, and the user interface is not. Oracle makes community and case study investments. A more flexible data source definition capability is also included. It lacks self-service, has a dated user interface, and has terrible reporting capabilities. We have turned to another reporting platform because it is difficult to learn and manage.

What recommendations would you give to someone considering this product?

The functions of data governance, reporting, and manageability. It is effective for enterprise reporting, the data model offers a wide range of options, and the performance is respectable. The product has a lot of potentials. There is little documentation on troubleshooting and giving examples. For this work, Oracle appears to rely on a shrinking community. In comparison to other in-memory providers, where you could run into problems when you need a lot of data, the caching is nicely done.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Unique Features

daniel l.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

impossible implementation: 3 years

Likeliness to Recommend

7 /10

What differentiates Oracle Business Process Management from other similar products?

I think that other vendors could have better vs price

What is your favorite aspect of this product?

after 3 years of implementation with oracle consultants, its a good tool but it not worth the price

What do you dislike most about this product?

customer service, deployment

What recommendations would you give to someone considering this product?

to look more options and evaluate with a poc

Pros

  • Acts with Integrity
  • Friendly Negotiation
  • Security Protects
  • Helps Innovate

Cons

  • Less Effective Service
  • Vendor Friendly Policies
  • Less Generous

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