OptiSigns Customer Reviews 2025 | SoftwareReviews

OptiSigns

Composite Score

8.1 /10

CX Score

8.0 /10

28 Reviews Write a Review

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What is OptiSigns?

OptiSigns is digital signage software designed to be a simple, powerful software enable you to manage all your screens remotely from a central dashboard portal. OptiSigns supports a wide range of image, audio, and video formats: jpg, png, gif, bmp, mp4, pdf, ppt, pptx, Google Docs and more. OptiSigns makes playing content on any screen simple and straightforward.

Company Details

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OptiSigns Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OptiSigns.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 90%
Negotiation and Contract:: 80%
Conflict Resolution:: 92%
Strategy & Innovation:: 78%
Service Experience:: 91%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OptiSigns?

0% Negative

7% Neutral

93% Positive

Pros

Respectful
Acts with Integrity
Enables Productivity
Client Friendly Policies

Feature Ratings

Average 86

Corporate and Internal Communication

100

Cloud-Based

100

Device Management

100

Multi-Property Support

100

Reporting Analytics

100

Emergency Alerts

100

Centralized Display Management

Streaming/Broadcast

Content Management

Extensibility

Integration

Vendor Capability Ratings

Average 84

Usability and Intuitiveness

Ease of Implementation

Ease of IT Administration

Business Value Created

Breadth of Features

Quality of Features

Ease of Data Integration

Ease of Customization

Vendor Support

Product Strategy and Rate of Improvement

Availability and Quality of Training

OptiSigns Reviews

Saru A.

Role: Consultant
Industry: Telecommunications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2022

Good product with poor experience

Likeliness to Recommend

6 /10

What differentiates OptiSigns from other similar products?

The ability to compile playlists

What is your favorite aspect of this product?

Easy installation

What do you dislike most about this product?

Ah, the list is long. it is expensive in comparison to its competitors and for the price, the templates that are provided seriously need an update. Its very limited with little to no customization allowed!

What recommendations would you give to someone considering this product?

Go for it if you are looking for basic signage

Pros

Continually Improving Product
Unique Features
Saves Time
Client Friendly Policies

Cons

Less Efficient Service
Less Caring
Less Fair

Debbie D.

Role: Sales Marketing
Industry: Healthcare
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Jun 2022

Software is good for starting digital signage

Likeliness to Recommend

10 /10

What differentiates OptiSigns from other similar products?

My manager got a crazy deal on it. No other competitors had a 50% discount for new customers.

What is your favorite aspect of this product?

I can create my own content and send to my manager to post on the tvs.

What do you dislike most about this product?

I felt like there are nicer options out there for digital signage.

What recommendations would you give to someone considering this product?

Try it out with the discount. No discount, try better options.

Pros

Transparent
Trustworthy
Effective Service
Client Friendly Policies

Cons

Charges for Enhancements
Leverages Incumbent Status
Inhibits Innovation

Sarah B.

Role: Sales Marketing
Industry: Healthcare
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2022

It's your basic digital signage software

Likeliness to Recommend

9 /10

What differentiates OptiSigns from other similar products?

Ive seen a lot of software with the same features and user interface. Screencloud for example. Our team picked this software because of the deal they offered.

What is your favorite aspect of this product?

If I chose, it would be the ability to schedule amongst all stores.

What do you dislike most about this product?

Cookie cutter software. Could use more included features for the price.

What recommendations would you give to someone considering this product?

Reach out to a salesman

Pros

Effective Service
Caring
Respectful
Enables Productivity

Cons

Charges for Enhancements
Inhibits Innovation
Commodity Features

OptiSigns

What is OptiSigns?

Company Details

Need Assistance?

Awards & Recognition

OptiSigns Ratings

89 Likeliness to Recommend

1 Since last award

97 Plan to Renew

85 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+86 Net Emotional Footprint

How much do users love OptiSigns?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Corporate and Internal Communication Ability for a company to visually communicate and deliver corporate news, updates, mission-critical information, employee recognition, meeting space, room etc

Cloud-Based The system provides a cloud-based option.

Device Management Ability to manage digital media player devices, view the status of players via a dashboard, assign IP addresses, and update software.

Multi-Property Support Ability to support multiple locations and properties with one centralized application content and management portal.

Reporting Analytics Provides prebuilt and ad hoc reporting tools, reports, and analytics to measure signage key performance indicators (KPIs).

Emergency Alerts Ability to show pre-programmed messages, maps, alerts, and emergency instructions or other lifesaving information throughout the venue.

Centralized Display Management The ability to manage all digital signage from a centralized SaaS platform.

Streaming/Broadcast The ability broadcast live content from a wide range of sources, such as Microsoft Teams, Zoom, and YouTube Live, etc.

Content Management The ability to centrally store or manage content shared on the displays.

Extensibility The ability easily to add or subtract managed displays without impacting the overall system.

Integration The ability to connect to a wide range of displays with minimal additional hardware requirements. Hardware agnostic solutions are ideal.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

OptiSigns Reviews

Saru A.

Good product with poor experience

Likeliness to Recommend

Pros

Cons

Debbie D.

Software is good for starting digital signage

Likeliness to Recommend

Pros

Cons

Sarah B.

It's your basic digital signage software

Likeliness to Recommend

Pros

Cons

1
Since last award

1
Since last award

Feature Ratings

Corporate and Internal Communication

Cloud-Based

Device Management

Multi-Property Support

Reporting Analytics

Emergency Alerts

Centralized Display Management

Streaming/Broadcast

Content Management

Extensibility

Integration

Vendor Capability Ratings

Usability and Intuitiveness

Ease of Implementation

Ease of IT Administration

Business Value Created

Breadth of Features

Quality of Features

Ease of Data Integration

Ease of Customization

Vendor Support

Product Strategy and Rate of Improvement

Availability and Quality of Training