OptionsXpress Customer Reviews 2024

OptionsXpress

Composite Score

7.4 /10

CX Score

7.9 /10

8 Reviews Write a Review

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What is OptionsXpress?

optionsXpress is an online investing platform. It allows you to trade stocks, options, and futures from anywhere with an internet connection.

Company Details

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OptionsXpress Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

100 Plan to Renew

80 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OptionsXpress?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 86

Trade Management

Multi Currency

Banking Risk Management

Stock Management

Collateral Management

Analytics and Reporting

Currency Conversion

Currency Quotes

Currency Exchange Market Management

Portfolio Management

Margin Management

Vendor Capability Ratings

Average 79

Quality of Features

Vendor Support

Availability and Quality of Training

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Ease of IT Administration

Ease of Implementation

Ease of Customization

Product Strategy and Rate of Improvement

Breadth of Features

OptionsXpress Reviews

MD. MUKUL S.

Role: Sales Marketing
Industry: Entertainment
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2022

Awesome online investing platform

Likeliness to Recommend

10 /10

What differentiates OptionsXpress from other similar products?

You can create OptionsXpress accounts $0 for a cash account. It will be top-notch for security reasons. It's user-friendly software for everyone. OptionsXpress offers a lot of financier services with great tools at an appealing expense.

What is your favorite aspect of this product?

You can create OptionsXpress accounts $0 for a cash account. Where others charge some amount to create an online investment account. From this side, OptionsXpress is the best online investment account And I love OptionsXpress.

What do you dislike most about this product?

You can face the problem there is a lack of customer service contact via mobile App. There is no mobile check deposit feature and mobile transfer funds on mobile apps. I think they should work on it.

What recommendations would you give to someone considering this product?

I will recommend OptionsXpress to everyone who wants to do online investment. It can be the best online investment platfrom for you if you can trade wisely.

Pros

Enables Productivity
Security Protects
Helps Innovate
Continually Improving Product

James B.

Role: Operations
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2020

This software is very easy to use. Easy to set up

Likeliness to Recommend

10 /10

What differentiates OptionsXpress from other similar products?

The technical team is very helpful and the program is very easy to set up.

What is your favorite aspect of this product?

Learning how to use the conversion fully

What do you dislike most about this product?

Nothing I can think of

What recommendations would you give to someone considering this product?

Try it. You won’t be disappointed

Pros

Enables Productivity
Trustworthy
Unique Features
Efficient Service

OptionsXpress

What is OptionsXpress?

Company Details

Need Assistance?

OptionsXpress Ratings

83 Likeliness to Recommend

100 Plan to Renew

80 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+99 Net Emotional Footprint

How much do users love OptionsXpress?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Trade Management Includes forex trading, real-time trading, trade processing, and automated trading.

Multi Currency Includes multi-currency accounting, multi-currency transactions, and multi-currency reporting.

Banking Risk Management Includes stress tests, anti-money laundering, risk monitoring, and alerts.

Stock Management Includes stock trading, stock ranking, stock charting, and stock analysis.

Collateral Management Includes collateral tracking, valuations, and settlements.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Currency Conversion Includes currency calculator, real-time market rates, and currency exchange.

Currency Quotes Includes currency comparisons and real-time currency rates.

Currency Exchange Market Management Includes market analysis, market graphics, and market indicators.

Portfolio Management Includes portfolio composition, investment strategizing, portfolio risk management, and market development and trend analysis.

Margin Management Includes position tracking, real-time data updates, and pre-trade margin and limit checks.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

OptionsXpress Reviews

MD. MUKUL S.

Awesome online investing platform

Likeliness to Recommend

Pros

James B.

This software is very easy to use. Easy to set up

Likeliness to Recommend

Pros

Feature Ratings

Trade Management

Multi Currency

Banking Risk Management

Stock Management

Collateral Management

Analytics and Reporting

Currency Conversion

Currency Quotes

Currency Exchange Market Management

Portfolio Management

Margin Management

Vendor Capability Ratings

Quality of Features

Vendor Support

Availability and Quality of Training

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Ease of IT Administration

Ease of Implementation

Ease of Customization

Product Strategy and Rate of Improvement

Breadth of Features