Optimizely Web Experimentation Logo
Optimizely Web Experimentation Logo
Optimizely, Inc.

Optimizely Web Experimentation

Composite Score
7.6 /10
CX Score
7.2 /10
Category
Optimizely Web Experimentation
7.6 /10

What is Optimizely Web Experimentation?

Optimizely Web Experimentation is a platform that allows you to experiment via A/B or multi-variant testing on any channel or device with an internet connection. Built for the enterprise, the platform is a front-end A/B and multi-page experimentation product that uses features like exclusion groups that let you safely run multiple experiments on the same page.

Company Details


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Awards & Recognition

Optimizely Web Experimentation won the following awards in the A/B Testing category

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Optimizely Web Experimentation Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Optimizely Web Experimentation.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

89 Plan to Renew

75 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
81%
Negotiation and Contract:
46%
Conflict Resolution:
80%
Strategy & Innovation:
76%
Service Experience:
82%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+73 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Optimizely Web Experimentation?

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0% Negative
24% Neutral
76% Positive

Pros

  • Performance Enhancing
  • Reliable
  • Enables Productivity
  • Respectful

Cons

  • Under Delivered
  • Less Friendly Negotiation
  • Vendor's Interest First

Feature Ratings

Average 87

Split Testing

98

Audience Segmentation

95

Multivariate Testing

93

Integrations

91

Personalization/Audience Targeting

91

Server Side Testing

87

Feature Flagging

83

Analytics and Reporting

77

Vendor Capability Ratings

Average 80

Ease of Implementation

87

Quality of Features

86

Vendor Support

81

Business Value Created

80

Ease of IT Administration

80

Breadth of Features

79

Ease of Customization

78

Usability and Intuitiveness

77

Availability and Quality of Training

77

Product Strategy and Rate of Improvement

75

Ease of Data Integration

73

Optimizely Web Experimentation Reviews

Adam H.

  • Role: C-Level
  • Industry: Insurance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Fantastic product, highly recommended

Likeliness to Recommend

10 /10

What differentiates Optimizely Web Experimentation from other similar products?

Best features in market, great vendor relationship and worked really effectively with our constantly evolving tech stack

What is your favorite aspect of this product?

Probably the feature set and how easy it was to use

What do you dislike most about this product?

Nothing really, we have already renewed once and likely will do so again.

What recommendations would you give to someone considering this product?

Listen to them when they say you are ready or not ready for a particular feature. We thought we were ready but Optimizely told us to hold off. We didn't listen and we discovered we weren't ready.

Pros

  • Enables Productivity
  • Saves Time
  • Client's Interest First
  • Generous Negotitation

Sophie H.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2023

Easy to use & great features. Just a bit costly

Likeliness to Recommend

10 /10

What differentiates Optimizely Web Experimentation from other similar products?

They have really harnessed the power of AI to help with smart learning and traffic distribution. But where it does not hinder what you control when testing

What is your favorite aspect of this product?

The ability to target specific audiences, and harness the power of AI during the MVT tests. Also being able to easily apply front end changes and development teams being able to implement changes via code within the platform

What do you dislike most about this product?

The cost.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Rahul P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

"Great product with good support"

Likeliness to Recommend

7 /10

What is your favorite aspect of this product?

Powerful Experimentation Capabilities: Optimizely offers a wide range of experimentation options beyond simple A/B testing. Users appreciate the ability to run multivariate tests, redirect tests, and server-side experiments, allowing them to test and optimize various aspects of their digital experiences. Customer Support and Services: The quality of customer support and pro

What do you dislike most about this product?

Pricing: The cost of Optimizely is often mentioned as a potential drawback, particularly for smaller businesses or organizations with limited budgets. The pricing structure can be perceived as high, especially when compared to other A/B testing tools or optimization platforms. Platform Stability: While rare, a small number of users have reported occasional stability or performance issues with the platform. These issues can include slow loading times, occasional bugs, or disruptions in experiment tracking. However, it's important to note that Optimizely actively works on addressing these concerns and provides updates and improvements regularl

What recommendations would you give to someone considering this product?

Consider Budget and Pricing: Take into account your budget and the pricing structure of Optimizely. Assess whether the cost aligns with the value you expect to receive from the platform. Consider any additional costs for professional services or support that may be required for effective implementation and utilization of the tool.

Pros

  • Reliable
  • Performance Enhancing
  • Respectful
  • Fair