Optimizely Web Experimentation Logo
Optimizely Web Experimentation Logo
Optimizely, Inc.

Optimizely Web Experimentation

Composite Score
7.6 /10
CX Score
7.2 /10
Category
Optimizely Web Experimentation
7.6 /10

What is Optimizely Web Experimentation?

Optimizely Web Experimentation is a platform that allows you to experiment via A/B or multi-variant testing on any channel or device with an internet connection. Built for the enterprise, the platform is a front-end A/B and multi-page experimentation product that uses features like exclusion groups that let you safely run multiple experiments on the same page.

Company Details


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Awards & Recognition

Optimizely Web Experimentation won the following awards in the A/B Testing category

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Optimizely Web Experimentation Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Optimizely Web Experimentation.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

89 Plan to Renew

75 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
81%
Negotiation and Contract:
46%
Conflict Resolution:
80%
Strategy & Innovation:
76%
Service Experience:
82%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+73 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Optimizely Web Experimentation?

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0% Negative
24% Neutral
76% Positive

Pros

  • Performance Enhancing
  • Reliable
  • Enables Productivity
  • Respectful

Cons

  • Under Delivered
  • Less Friendly Negotiation
  • Vendor's Interest First

Feature Ratings

Average 87

Split Testing

98

Audience Segmentation

95

Multivariate Testing

93

Integrations

91

Personalization/Audience Targeting

91

Server Side Testing

87

Feature Flagging

83

Analytics and Reporting

77

Vendor Capability Ratings

Average 80

Ease of Implementation

87

Quality of Features

86

Vendor Support

81

Business Value Created

80

Ease of IT Administration

80

Breadth of Features

79

Ease of Customization

78

Usability and Intuitiveness

77

Availability and Quality of Training

77

Product Strategy and Rate of Improvement

75

Ease of Data Integration

73

Optimizely Web Experimentation Reviews

Sakthivel M.

  • Role: Consultant
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

Easy to use, well documented and supported

Likeliness to Recommend

10 /10

What differentiates Optimizely Web Experimentation from other similar products?

Easy to acquire and implement

What is your favorite aspect of this product?

The features and UI

What do you dislike most about this product?

Integration

What recommendations would you give to someone considering this product?

Establishing more easiest option to integrate with other data system

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Patrick B.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

Good product for Non-Adobe Enterprises

Likeliness to Recommend

8 /10

What differentiates Optimizely Web Experimentation from other similar products?

Optimizely is different from other products in that it is the easiest to use and most advanced of all stand alone (non adobe) tools.

What is your favorite aspect of this product?

It is very easy to use and the breadth and depth of offered training is top notch.

What do you dislike most about this product?

I have seen it really mess up experiences on SPA pages which is alarming and potentially a deal breaker.

What recommendations would you give to someone considering this product?

This is a very good tool for simple to medium difficulty changes (copy to moving/changing form fields). I would say for a multi page test or the addition of a complicated on-page feature (perhaps something like a new payment processor or a calculator) you would want to develop those in-house. It is important to note for this tool (and your company a/b testing program) to reach full potential that you link this product to your CDP or similar for deeper insights and targeting.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted May 2023

Feature rich, easy to use for a/b testing

Likeliness to Recommend

9 /10

Pros

  • Enables Productivity
  • Respectful
  • Continually Improving Product
  • Reliable