Optimizely, Inc.

Optimizely Monetize

Composite Score

6.6 /10

CX Score

6.8 /10

13 Reviews Write a Review

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Software Claimed

What is Optimizely Monetize?

Monetize is Optimizely's B2B and B2C experience platform for digital shopping, customer experience management and driving adaptive commerce.

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Optimizely Monetize Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Optimizely Monetize.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

74 Likeliness to Recommend

9
Since last award

87 Plan to Renew

8
Since last award

75 Satisfaction of Cost Relative to Value

7
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Optimizely Monetize?

0% Negative

21% Neutral

79% Positive

Pros

Efficient Service
Respectful
Unique Features
Reliable

Cons

Slower Product Innovation

Feature Ratings

Average 78

Payment Processing

Reporting and Analytics

Order Management

Predictive Recommendations

Integrated Search

Order Portal

Content Localization

Retargeting Capabilities

Content Management

Catalog Management

Microsite Management

Vendor Capability Ratings

Average 75

Quality of Features

Product Strategy and Rate of Improvement

Ease of Data Integration

Breadth of Features

Business Value Created

Usability and Intuitiveness

Vendor Support

Availability and Quality of Training

Ease of Customization

Ease of Implementation

Ease of IT Administration

Optimizely Monetize Reviews

Role: Information Technology
Industry: Construction
Involvement: Vendor Management and Renewal

Validated Review

Anonymous Reviewer

Submitted Mar 2020

The product was easy to use. Love the features.

Likeliness to Recommend

6 /10

Pros

Enables Productivity
Efficient Service
Effective Service
Caring

Cons

Less Fair
Under Delivered

Role: Sales Marketing
Industry: Construction
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Mar 2020

Great product! I love the features it provides

Likeliness to Recommend

5 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Jessica F.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2020

Easy to use once you get the hang of it.

Likeliness to Recommend

10 /10

What differentiates Optimizely Monetize from other similar products?

The ease of use (once learned) and the dependability.

What is your favorite aspect of this product?

My favorite aspect of this product is the simplicity of providing exactly what is needed.

What do you dislike most about this product?

I have not been very impressed with Support. The assistance seems rushed.

What recommendations would you give to someone considering this product?

This product is definitely worth trying. I believe many businesses who try it will end up renewing.

Pros

Reliable
Efficient Service
Security Protects
Enables Productivity

Cons

Slower Product Innovation
Charges for Enhancements

Optimizely Monetize

Software Claimed

What is Optimizely Monetize?

Company Details

Book a Free Demo Today!

Awards & Recognition

Optimizely Monetize Ratings

74 Likeliness to Recommend

9 Since last award

87 Plan to Renew

8 Since last award

75 Satisfaction of Cost Relative to Value

7 Since last award

Emotional Footprint Overview

+80 Net Emotional Footprint

How much do users love Optimizely Monetize?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Payment Processing Includes credit card processing, debit card processing, and payment verification.

Reporting and Analytics The solution provides the ability to create metrics-driven dashboards and reports showing unique visitors, click-through, conversions, payments etc.

Order Management Includes order entry, order processing, order tracking, and parts management.

Predictive Recommendations The solution provides the ability to provide targeted product recommendations and offers to customers based on multiple data sources.

Integrated Search The solution provides robust product search functionality; search results can be ordered multiple ways.

Order Portal Provides the ability for customers to log in to the portal to make purchases, view transactions and invoices, and make payments

Content Localization The solution provides support for multiple languages and currencies.

Retargeting Capabilities The solution provides the ability to surface targeted offers based on attributes such as cart abandonment or external triggers (i.e. from a CRM).

Content Management Includes collaboration, check-in/check-out, and version control.

Catalog Management Includes customizable shipping and payment options, product pricing, advanced catalog search, and navigation.

Microsite Management The solution provides the ability to create and deploy targeted product microsites, and the ability to optimize microsites for search engines.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Optimizely Monetize Reviews

The product was easy to use. Love the features.

Likeliness to Recommend

Pros

Cons

Great product! I love the features it provides

Likeliness to Recommend

Pros

Jessica F.

Easy to use once you get the hang of it.

Likeliness to Recommend

Pros

Cons

9
Since last award

8
Since last award

7
Since last award

Feature Ratings

Payment Processing

Reporting and Analytics

Order Management

Predictive Recommendations

Integrated Search

Order Portal

Content Localization

Retargeting Capabilities

Content Management

Catalog Management

Microsite Management

Vendor Capability Ratings

Quality of Features

Product Strategy and Rate of Improvement

Ease of Data Integration

Breadth of Features

Business Value Created

Usability and Intuitiveness

Vendor Support

Availability and Quality of Training

Ease of Customization

Ease of Implementation

Ease of IT Administration