Optimizely Digital Experience Platform Logo
Optimizely Digital Experience Platform Logo
Optimizely, Inc.

Optimizely Digital Experience Platform

Composite Score
7.0 /10
CX Score
6.9 /10
Category
Optimizely Digital Experience Platform
7.0 /10

What is Optimizely Digital Experience Platform?

Episerver Digital Experience platform for creating, managing, and optimizing digital experiences including powerful content management, digital commerce, and enterprise search functionality.

Company Details


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Optimizely Digital Experience Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Optimizely Digital Experience Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

90 Plan to Renew

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+69 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Optimizely Digital Experience Platform?

6% Negative
9% Neutral
85% Positive

Pros

  • Enables Productivity
  • Inspires Innovation
  • Acts with Integrity
  • Helps Innovate

Cons

  • Less Generous
  • Under Delivered

Feature Ratings

Average 81

Content Security

84

Analytics and Reporting

83

Content Repository

83

Web Publishing Capabilities

82

Management Interface

81

E-Commerce Integration

81

Translation Facilitation

77

Digital Asset Management

77

Standard Templates

76

Social Media Integration

76

Multi Channel Support

75

Vendor Capability Ratings

Average 76

Quality of Features

82

Usability and Intuitiveness

80

Ease of Implementation

79

Ease of Data Integration

78

Business Value Created

77

Breadth of Features

76

Ease of IT Administration

76

Ease of Customization

73

Product Strategy and Rate of Improvement

73

Availability and Quality of Training

69

Vendor Support

68

Optimizely Digital Experience Platform Reviews

Huijuan (Sunny) Z.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Easy to use but a bit pricey

Likeliness to Recommend

7 /10

What differentiates Optimizely Digital Experience Platform from other similar products?

They have solid statistics engine to back those test results, easy implementation for omnichannel & personal experiments setup

What is your favorite aspect of this product?

Great features

What do you dislike most about this product?

Pricey compared to other testing tool on the market

What recommendations would you give to someone considering this product?

keep doing what u doing and develop more awesome features!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Derek M.

  • Role: Information Technology
  • Industry: Biotechnology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2020

Love the product and features

Likeliness to Recommend

9 /10

What differentiates Optimizely Digital Experience Platform from other similar products?

Great customer service and help

What is your favorite aspect of this product?

I love the user friendliness

What do you dislike most about this product?

nothing at all

What recommendations would you give to someone considering this product?

that this is a great prodcut and company

Pros

  • Reliable
  • Effective Service
  • Altruistic
  • Helps Innovate

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