What is OPERA Property Management?
Oracle Hospitality OPERA Property provides an open, flexible, property-management platform that can be tailored to the unique requirements of any property, from small boutiques to chain hotels. Its scalability enables you to easily adopt and extend capabilities as your business evolves. Numerous certified interfaces to third-party industry applications help integrate Oracle Hospitality OPERA Property with your enterprise systems for smooth, connected, technology-enabled processes.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
74 Likeliness to Recommend
79 Plan to Renew
63 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+54 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love OPERA Property Management?
Pros
- Security Protects
- Performance Enhancing
- Acts with Integrity
- Transparent
Cons
- Slower Product Innovation
- Less Inspiring
- Charges for Enhancements
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Front Desk Functionality
Reservations Management
Group Bookings
Integrated Reporting Analytics
Advanced Compliance & Statutory
Rate Yield Maximization
Booking Engine
Multiple Language Support
3rd Party Integration
Emarketing Campaigns
Multiple Property Support
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Data Integration
Breadth of Features
Ease of Implementation
Ease of Customization
Product Strategy and Rate of Improvement
Business Value Created
Ease of IT Administration
Quality of Features
Vendor Support
Availability and Quality of Training
OPERA Property Management Reviews
Heather H.
- Role: Operations
- Industry: Gaming and Hospitality
- Involvement: Business Leader or Manager
Submitted Mar 2020
Great product. Very user friendly!
Likeliness to Recommend
What differentiates OPERA Property Management from other similar products?
Ease. Intuitive usually.
What is your favorite aspect of this product?
Very user friendly. Decent training. Support dramatically increased over the years. Solid product
What do you dislike most about this product?
Nothing really. Sometimes support takes too long.
What recommendations would you give to someone considering this product?
Ensure they put aside adequate time for training. Don’t try and rush through it
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
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