OpenText Corporation

OpenText TeamSite

Composite Score

8.2 /10

CX Score

8.5 /10

47 Reviews Write a Review

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What is OpenText TeamSite?

OpenText TeamSite is an easy-to-use, modern web content management (WCM) platform that helps you take control of your multichannel digital experiences, site design, layout, rich media management, and analytics. OpenText TeamSite helps you convert prospects into loyal followers across the entire customer journey.

Company Details

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Awards & Recognition

OpenText TeamSite won the following awards in the Digital Experience - Enterprise category

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2024 Emotional Footprint Champion

Latest Award, 2024

Service Experience

Latest Award, 2024

1 Top Rated Capabilities

4 Top Rated Features

2024

0 Top Rated Capabilities

1 Top Rated Features

2023

OpenText TeamSite Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OpenText TeamSite.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

94 Plan to Renew

83 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OpenText TeamSite?

0% Negative

8% Neutral

92% Positive

Pros

Efficient Service
Saves Time
Respectful
Security Protects

Feature Ratings

Average 81

Multi Channel Support

Translation Facilitation

Web Publishing Capabilities

Content Security

Digital Asset Management

Content Repository

Standard Templates

Social Media Integration

Management Interface

E-Commerce Integration

Analytics and Reporting

Vendor Capability Ratings

Average 81

Ease of Customization

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Business Value Created

Ease of Implementation

Availability and Quality of Training

Ease of IT Administration

Usability and Intuitiveness

Vendor Support

Quality of Features

OpenText TeamSite Reviews

Kaushik S.

Role: Vendor Management
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Oct 2024

Worth utilising this tool

Likeliness to Recommend

10 /10

What differentiates OpenText TeamSite from other similar products?

**OpenText TeamSite** differentiates itself with its **powerful content management capabilities** and **scalability**, making it ideal for large enterprises. It offers **advanced personalization tools**, seamless **integration with enterprise systems**, and **robust workflow automation** for content approval processes. The platform’s **multi-channel delivery** ensures consistent user experiences across web, mobile, and social media. Additionally, **strong security features** and **compliance support** make it suitable for industries with stringent regulatory requirements.

What is your favorite aspect of this product?

My favorite aspect of **OpenText TeamSite** is its **advanced content personalization** capabilities, which allow businesses to deliver tailored user experiences across multiple channels, making it easier to engage customers with relevant content.

What do you dislike most about this product?

Implementation time could have been reduced

What recommendations would you give to someone considering this product?

If considering **OpenText TeamSite**, ensure it aligns with your existing tech stack and integration needs, as it works best in complex enterprise environments. Invest time in training to fully utilize its advanced features, like personalization and workflow automation. Also, leverage its multi-channel delivery to maintain consistent content across platforms for better user engagement.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Akshay B.

Role: Information Technology
Industry: Communications
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2024

"Powerful personalization, but complex setup.

Likeliness to Recommend

10 /10

What differentiates OpenText TeamSite from other similar products?

OpenText TeamSite stands out with: 1. **Comprehensive Content Management**: Manages digital content across multiple channels. 2. **Flexible Deployment**: Available for both cloud and on-premises use. 3. **Advanced Personalization**: Tailors user experiences with targeted content. 4. **Integration Capabilities**: Works seamlessly with OpenText and third-party tools. 5. **Scalability**: Adapts to growing content demands. These features enhance its appeal for organizations seeking a versatile solution

What is your favorite aspect of this product?

My favorite aspect of OpenText TeamSite is its advanced personalization capabilities. This feature allows businesses to create tailored user experiences, enhancing engagement and ensuring that the right content reaches the right audience at the right time

What do you dislike most about this product?

One common concern with OpenText TeamSite is its complexity during the initial setup and configuration. The learning curve can be steep, which may require significant training and time investment to fully leverage its capabilities

What recommendations would you give to someone considering this product?

For those considering OpenText TeamSite, I recommend: 1. **Define Needs**: Clarify your content management requirements. 2. **Plan Training**: Allocate time for team training to navigate the system. 3. **Use Demos**: Take product demos to explore features. 4. **Check Integrations**: Ensure compatibility with existing tools. 5. **Review Support**: Evaluate customer support options available. This preparation will help you maximize the platform’s benefits

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Pratham R.

Role: Sales Marketing
Industry: Shipping
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2024

“Powerful content management, but complex to learn

Likeliness to Recommend

6 /10

What differentiates OpenText TeamSite from other similar products?

OpenText TeamSite stands out with its omnichannel content management, advanced personalization, strong workflow tools, seamless integrations, and scalability. It’s ideal for managing content across various channels in a unified, flexible platform

What is your favorite aspect of this product?

My favorite aspect of OpenText TeamSite is its omnichannel content management. It allows businesses to create, manage, and deliver content seamlessly across multiple channels from a single platform, ensuring consistency and efficiency in content distribution

What do you dislike most about this product?

One downside of OpenText TeamSite is its steep learning curve. The platform can be complex to navigate, especially for new users, which may require significant training and adjustment time before fully leveraging its capabilities

What recommendations would you give to someone considering this product?

If you’re considering OpenText TeamSite, prioritize training for your team to navigate its complexity. Utilize support resources, define your content strategy, explore integration options, and test personalization features to enhance user engagement

Pros

Helps Innovate
Efficient Service
Caring
Saves Time

OpenText TeamSite

What is OpenText TeamSite?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

OpenText TeamSite Ratings

84 Likeliness to Recommend

94 Plan to Renew

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love OpenText TeamSite?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Multi Channel Support Integration with email, telephone, and live chat, and with self-service and social media.

Translation Facilitation Certain WCM tools offer workflow capability to facilitate language translation. This feature is appropriate primarily for multinational entities.

Web Publishing Capabilities The ability to build and upload websites, update the associated webpages, and post content online.

Content Security The ability to integrate existing security protocols and technologies, SSO, and Role-based permissions. Support for content filtering integration

Digital Asset Management Controls non-text assets such as images and video clips; includes advanced DAM functionality for product marketing.

Content Repository Database of content with an associated set of data management, ability to search, and access methods allowing application-independent access to the content.

Standard Templates The solution provides the ability to use standard pre-made website designs, which help to simplify the process of building web presence.

Social Media Integration The solution provides support for social property and content creation management, as well as social media analytics.

Management Interface Advanced management interface functionality for enterprises that perform frequent refreshes of their site, perhaps through a syndication or publication process.

E-Commerce Integration Includes payment and multiple design options, website security, online support, and integrated shipping.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

OpenText TeamSite Reviews

Kaushik S.

Worth utilising this tool

Likeliness to Recommend

Pros

Akshay B.

"Powerful personalization, but complex setup.

Likeliness to Recommend

Pros

Pratham R.

“Powerful content management, but complex to learn

Likeliness to Recommend

Pros

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Feature Ratings

Multi Channel Support

Translation Facilitation

Web Publishing Capabilities

Content Security

Digital Asset Management

Content Repository

Standard Templates

Social Media Integration

Management Interface

E-Commerce Integration

Analytics and Reporting

Vendor Capability Ratings

Ease of Customization

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Business Value Created

Ease of Implementation

Availability and Quality of Training

Ease of IT Administration

Usability and Intuitiveness

Vendor Support

Quality of Features