OpenText Corporation

OpenText Operations Bridge

Composite Score

7.7 /10

CX Score

8.2 /10

33 Reviews Write a Review

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What is OpenText Operations Bridge?

OpenText AI Operations Management (Operations Bridge) is enterprise event and performance management software. With automated discovery, monitoring, and remediation, it fast-tracks your move to full-stack AIOps across multicloud and on-premises environments.

Company Details

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OpenText Operations Bridge Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OpenText Operations Bridge.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

79 Likeliness to Recommend

3
Since last award

91 Plan to Renew

80 Satisfaction of Cost Relative to Value

7
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 92%
Negotiation and Contract:: 93%
Conflict Resolution:: 93%
Strategy & Innovation:: 92%
Service Experience:: 93%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OpenText Operations Bridge?

9% Negative

0% Neutral

91% Positive

Pros

Unique Features
Inspires Innovation
Caring
Continually Improving Product

Feature Ratings

Average 79

Capacity Management

Automated Remediation

Centralized Dashboard

Applications Monitoring

Cloud Monitoring

Storage Monitoring

Multi-Site Functionality

Server Performance Monitoring

Patching Automation

Network Mapping

Network Performance Management

Vendor Capability Ratings

Average 77

Business Value Created

Quality of Features

Ease of IT Administration

Availability and Quality of Training

Usability and Intuitiveness

Vendor Support

Product Strategy and Rate of Improvement

Ease of Implementation

Breadth of Features

Ease of Data Integration

Ease of Customization

OpenText Operations Bridge Reviews

Nelson F.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Dec 2022

Detection system and automated management

Likeliness to Recommend

9 /10

What differentiates OpenText Operations Bridge from other similar products?

This tool is developed as a business solution for event management processes in general for the organization, and in professional terms and new tools it is a good solution, even for those who have not yet started with this type of system, because it is quick to understand. , and it has understandable event display functions and many of its functions are automated

What is your favorite aspect of this product?

It allows the detection of resources in a shorter time, it has an innovative technology for this type of areas, it also allows the identification of root problems without being complicated, it is a solution mainly recommended for development professionals

What do you dislike most about this product?

It is not a limiting tool, it has functions that can be well adapted to any company and professional without being expensive or very complicated.

What recommendations would you give to someone considering this product?

It is a tool from a globally recognized technology company, so its efficiency and security will not be a problem.

Pros

Performance Enhancing
Enables Productivity
Trustworthy
Unique Features

ALPER S.

Role: Information Technology
Industry: Banking
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2021

I'd say it's the best tool on the market.

Likeliness to Recommend

9 /10

What differentiates OpenText Operations Bridge from other similar products?

If you want to collect and see all alerts on the same panel, I highly recommend OMi. It is a very successful application in its interface. just decide what you want to do. I liked that it has many helpful features for the cloud platform as well.

What is your favorite aspect of this product?

If you want to collect and see all alerts on the same panel, I highly recommend OMi. The customization of the product requires some experience, but it is an application where you can get high performance efficiency.

What do you dislike most about this product?

I have no negative comments, successful application

What recommendations would you give to someone considering this product?

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Role: Consultant
Industry: Engineering
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Aug 2021

Easy to use, but a bit pricey.

Likeliness to Recommend

6 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Cons

Less Productive
Under Delivered
Charges for Enhancements

OpenText Operations Bridge

What is OpenText Operations Bridge?

Company Details

Need Assistance?

OpenText Operations Bridge Ratings

79 Likeliness to Recommend

3 Since last award

91 Plan to Renew

80 Satisfaction of Cost Relative to Value

7 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love OpenText Operations Bridge?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Automated Remediation Automate remediation of alerts due to exceeding defined thresholds e.g. trigger scripts to address low disk space alerts.

Centralized Dashboard Summarize the overall status of your data center, including alerts, performance, and capacity.

Applications Monitoring Monitor applications and associated infrastructure, including databases, middleware, and messaging components.

Cloud Monitoring Monitor SaaS, IaaS, and PaaS deployments (e.g., metrics such as throughput, latency, and failed requests).

Storage Monitoring Monitor storage performance and capacity.

Multi-Site Functionality Centralized management of resources across multiple remote locations.

Server Performance Monitoring Monitor and report server performance (e.g., memory, CPU, and disk utilization).

Patching Automation The automated deployment and installation of server patches

Network Mapping Visually map your network (e.g. devices and node relationships) to assist with monitoring and managing your network.

Network Performance Management Includes network performance analysis, bandwidth monitoring, and capacity planning.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

OpenText Operations Bridge Reviews

Nelson F.

Detection system and automated management

Likeliness to Recommend

Pros

ALPER S.

I'd say it's the best tool on the market.

Likeliness to Recommend

Pros

Easy to use, but a bit pricey.

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Capacity Management

Automated Remediation

Centralized Dashboard

Applications Monitoring

Cloud Monitoring

Storage Monitoring

Multi-Site Functionality

Server Performance Monitoring

Patching Automation

Network Mapping

Network Performance Management

Vendor Capability Ratings

Business Value Created

Quality of Features

Ease of IT Administration

Availability and Quality of Training

Usability and Intuitiveness

Vendor Support

Product Strategy and Rate of Improvement

Ease of Implementation

Breadth of Features

Ease of Data Integration

Ease of Customization