OpenText Corporation

Opentext Operations Bridge

Composite Score

7.1 /10

CX Score

7.2 /10

5 Reviews Write a Review

Claim Software

What is Opentext Operations Bridge?

OpenText Operations Bridge is enterprise event and performance management software. With automated discovery, monitoring, and remediation, it fast-tracks your move to full-stack AIOps across multicloud and on- premises environments.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Opentext Operations Bridge Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

91 Plan to Renew

78 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Opentext Operations Bridge?

9% Negative

0% Neutral

91% Positive

Pros

Acts with Integrity
Helps Innovate
Continually Improving Product
Reliable

Feature Ratings

Average 78

Event & Alert Management Automation

Operational Task Automation

Performance & Capacity Management Automation

Problem Management Automation

Incident Management Automation

Explainable and Trainable Algorithms

Machine Learning

Analyze Activity Data

Analyze Discovery Data

Data Visualization

Security Operations Automation

Vendor Capability Ratings

Average 81

Ease of IT Administration

Availability and Quality of Training

Business Value Created

Ease of Customization

Ease of Data Integration

Quality of Features

Usability and Intuitiveness

Vendor Support

Breadth of Features

Ease of Implementation

Product Strategy and Rate of Improvement

Also Featured in...

Systems Management

Score 6.9

View Opentext Operations Bridge in this category (opens in a new tab)

Opentext Operations Bridge Reviews

艳平邹.

Role: Human Resources
Industry: Education
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2021

Convenient and satisfactory use

Likeliness to Recommend

9 /10

What differentiates Opentext Operations Bridge from other similar products?

Monitoring and tracking

What is your favorite aspect of this product?

It can give play to the advantages of more advanced event correlation, log intelligent analysis, predictive analysis and automation, and finally realize it management of digital business

What do you dislike most about this product?

individualization

What recommendations would you give to someone considering this product?

Products are worth buying, convenient and fast

Pros

Security Protects
Helps Innovate
Continually Improving Product
Reliable

Cons

Less Efficient Service
Charges for Enhancements

Role: Information Technology
Industry: Banking
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Sep 2020

Not the greatest product in the market, by far.

Likeliness to Recommend

3 /10

Pros

Acts with Integrity

Cons

Less Inspiring
Wastes Time
Under Delivered

Opentext Operations Bridge

What is Opentext Operations Bridge?

Company Details

Need Assistance?

Opentext Operations Bridge Ratings

93 Likeliness to Recommend

91 Plan to Renew

78 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+82 Net Emotional Footprint

How much do users love Opentext Operations Bridge?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Event & Alert Management Automation Automate event & alert management tasks e.g. manage alert thresholds, notify operator of a possible SLA breach.

Operational Task Automation Execute operational tasks in response to commands, requests, incidents or alerts with minimal or no human supervision.

Performance & Capacity Management Automation Algorithms automate performance & capacity management tasks e.g. identify workloads nearing capacity limits, identify bottlenecks and possible remediation.

Problem Management Automation Automate problem management tasks e.g. identify related incidents, create problem tickets, suggest root cause.

Incident Management Automation Automate tasks such as incident tracking, assessment, prioritization, impact suggestion, prediction of potential incidents, and self resolution.

Explainable and Trainable Algorithms Decisions and actions generated by the tool can be reviewed, and adjustments can be made to decision-making algorithms to improve results.

Machine Learning Generate insights using machine learning algorithms e.g. event prediction, anomaly detection, sentiment analysis.

Analyze Activity Data Analyze activity data e.g. event logs, tickets, network packets.

Analyze Discovery Data Analyze data on the design of components in the IT environment e.g. dependencies, endpoints, licenses, asset data, workflows, and configuration data.

Data Visualization Visualize customer data in configurable dashboards or reports, and easily share these visualizations with decision makers.

Security Operations Automation Automate security operations e.g. threat and vulnerability management, compliance management, security incident and event management.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Systems Management

Opentext Operations Bridge Reviews

艳平 邹.

Convenient and satisfactory use

Likeliness to Recommend

Pros

Cons

Not the greatest product in the market, by far.

Likeliness to Recommend

Pros

Cons

Feature Ratings

Event & Alert Management Automation

Operational Task Automation

Performance & Capacity Management Automation

Problem Management Automation

Incident Management Automation

Explainable and Trainable Algorithms

Machine Learning

Analyze Activity Data

Analyze Discovery Data

Data Visualization

Security Operations Automation

Vendor Capability Ratings

Ease of IT Administration

Availability and Quality of Training

Business Value Created

Ease of Customization

Ease of Data Integration

Quality of Features

Usability and Intuitiveness

Vendor Support

Breadth of Features

Ease of Implementation

Product Strategy and Rate of Improvement

艳平邹.