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What is OpenText GroupWise?
OpenText™ GroupWise gives you modern email, messaging, calendaring, contact management and scheduling for today’s mobile world. With a dynamic, flexible interface, you can easily meet your organization’s requirements.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
100 Plan to Renew
97 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 98%
- Negotiation and Contract:
- 92%
- Conflict Resolution:
- 96%
- Strategy & Innovation:
- 92%
- Service Experience:
- 94%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love OpenText GroupWise?
Pros
- Performance Enhancing
- Enables Productivity
- Unique Features
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Task Management
Search
Integration With Productivity Tools
Document Collaboration
Voice and Video Collaboration
Screen Sharing
Notifications
Granular Access Management
File Sharing Collaboration
Cross Platform Support
Vendor Capability Ratings
Product Strategy and Rate of Improvement
Vendor Support
Breadth of Features
Business Value Created
Availability and Quality of Training
Ease of Data Integration
Ease of IT Administration
Ease of Implementation
Ease of Customization
Quality of Features
Usability and Intuitiveness
OpenText GroupWise Reviews

Silvia B.
- Role: Finance
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2024
Balanced Messaging Solution for business
Likeliness to Recommend
What differentiates OpenText GroupWise from other similar products?
It is known for its scalability, high-level security and robust email and messaging. It unified all functions at one platform such as messaging, calendaring, management of tasks and sharing of one Platform. Unlike other similar products, it is more focused on security and compliance by covering a wide suite. All these features stand it out in the market and make it a top priority among businesses.
What is your favorite aspect of this product?
Designed to cater to the business environment, it provides a safe, trustworthy, and feature-rich collaboration platform for my organization. Its strong security features are one of my favorite aspects about it as it provides end-to-end encryption to ensure the security of all messages. Also, I like its way of integration to achieve compliance works as an extra layer of protection making it ideal for my organization as we were seeking data security and regulation solutions.
What do you dislike most about this product?
I have noticed one thing which needs to be updated since I am using it in its user interface. Its interface is outdated and lacks some important advanced features as compared to other similar devices. Its user interface should be more intuitive and to improve our working quality. OpenText GroupWise should be updated to meet the demands.
What recommendations would you give to someone considering this product?
It is suitable for all those people who are looking for a secure and integrated messaging system.
Pros
- Performance Enhancing
- Trustworthy
- Effective Service
- Inspires Innovation
Please tell us why you think this review should be flagged.

Noelia B.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2025
Data control
Likeliness to Recommend
What differentiates OpenText GroupWise from other similar products?
It emphasizes security and this is what OpenText GroupWise does well, ensuring that our entire database is protected and stable, maintaining data management in a centralized manner. While there are other tools focused on a better user experience and integration with cloud platforms, this one focuses on data privacy and management of access to information. Since we seek to prioritize data confidentiality, OpenText GroupWise was the right tool to achieve this, it provides a reliable communication infrastructure and guarantees that the risks of leaks, hacking or unauthorized access will be reduced.
What is your favorite aspect of this product?
It has great security and information control tools, it is different from other tools by having a robust infrastructure that allows the protection of the company's confidential information. It facilitates the integration process and is quite extensive, it offers the possibility of making connections and centrally managing data management, permissions and controls over users. It allows for fluid work and communication without any interruptions. It has a somewhat classic and austere interface, with high functionality and easy navigation, facilitating the search process without distractions, placing each tool in its place.
What do you dislike most about this product?
One of the things that I think can be improved is the interface, it is possible to modernize the dashboard and allow the work system to be much more comfortable, if we are going to work on the platform we require the space to be comfortable and dynamic. Some functions seem to be too old-fashioned and slow, compared to similar platforms they make the platform look like a space that has not been modernized for some time. It has a steep learning curve, just like similar platforms, it would be nice to be able to use the platform in a much simpler and more flexible way.
What recommendations would you give to someone considering this product?
OpenText GroupWise guarantees secure communication, data confidentiality and improved operating costs. It is one of the best messaging solutions in collaboration with the data security approach, allowing centralized management. It requires understanding what exactly the platform focuses on in order to take advantage of its usefulness and really give it the use it deserves. Taking the time to correctly evaluate its integrations, use and development of platform capabilities will allow its usability to be very useful.
Pros
- Unique Features
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
Please tell us why you think this review should be flagged.

Cástor V.
- Role: Operations
- Industry: Banking
- Involvement: End User of Application
Submitted Oct 2024
Informed Strategies with OpenText GroupWise
Likeliness to Recommend
What differentiates OpenText GroupWise from other similar products?
There's a reason GroupWise shines in so many ways. Its update forwarding capabilities let us effortlessly spread and discuss the most relevant industry news and trends so that we always have the information we need. Another standout feature is centralized communication, i.e., all team interactions, discussions, and announcements are under a link, and there is no need to juggle between various communication channels.
What is your favorite aspect of this product?
The benefits from GroupWise are phenomenal: communication consolidation and organization of documents into a single structured repository, all of which have increased our team's organization and productivity. It is easy to share the most crucial industry news and trends and create a culture of knowledge sharing and taking decisions based on data.
What do you dislike most about this product?
Even if the user interface is functional, it'd be more modern and intuitive. Furthermore, expanding the functionalities of the search would help users quickly find some specific information within the extensive repository on the platform.
What recommendations would you give to someone considering this product?
Centralized communication and document management are definitely among GroupWise's strengths. As well, document management functionality allows for efficient file sharing and handling as well as version control, which encourage collaboration.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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